Nokia 5800 XM Display Problem

I have Nokia 5800 XM with its version updated to V 21.0.025. I had purchased this phone in Jan 2009 and had no major issues till yesterday.
Today when I unlocked the phone I suddenly saw a scrambled greyish display with flickring lines.
I locked & unlocked the phone again, I got back the normal screen. I repeated locking & unlocking to check whether problem still persist or not, unfortunately the scrambled display showed up every alternate time I locked & unlocked the phone.
I thought, restarting the phone will get rid of this problem, but restart didn't solve the problem.
Then I thought of resetting the phone to its factory setting. I restored the phone to its original settings through *#7370# code but it was a futile effort.
I checked about this issue on the web and found that lot of other people are also facing the same issue.
for instance check the following video link which exactly demonstrates this display problem:
http://www.youtube.com/watch?v=Q9A7yd-2eeA
Now after a lot of reading on the web, I feel the display problem is a hardware issue and will get solved by Nokia Care people only.
I am really disappointed with Nokia for such a poor build quality of this phone.
I trusted Nokia for its superior build quality and durability and opted for this phone but it doesn't lived to its expectations.
Now lets see what happens when I take this phone to Nokia Care...

10-Dec-2008 09:46 PM
friedbrains wrote:
10-Dec-2008 11:26 PM
dan2007h wrote:
hi, i got my 5800 last friday and i think its a brilliant phone, but the screen randomly sometimes changes colour to red, green, blue and sometimes purple. I dont know if its a firmware problem (which i hope it is) or a fault with my phone.
Has anyone else experienced this problem with their 5800??
cheers
try to make a full backup of your phone's data and try to do a full factory reset... it might help, otherwise head to the nearest Nokia Care Point
how do you do a full factory reset??

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