Nokia 5800 XM - Software Updates

Since, Long I was trying to update my original version 21 to 52 latest but it was updating to only 31 maximum saying your hardware can update only to this version. But somehow it has updated to v52.0.
Another problems starts, it has updated few more softwares - all hidden i am not aware, I am not using them also, but the touch screen functionality during call receive or forward is not functioning - means graphic shows press here and there to accept or reject but touch screen dont work!!!!!!!!!! i have to use only red or green buttons to function... same in case of alarm gives option of stop or snooze but touch screen dont work....
So i had did hard reset then tried to call it is working perfect (sign is when u got a call accept reject buttons comes in square boxes as is the case previously), but immediately it is asking for some softwares small patches (called service provider you will get in appication manager) which will make those square buttons to rectangular button from left to right and visa-vie for accept or reject, at this moment the touch screen is not working...
Just uninstall service provided patch you will get everything OK... solution is there, 
But how to stop this patch been installed (becos as soon as it contacted to OVI / net wifi or any means first things it installs is service provided - which make touch screen functionality) !!!!!!!!!!!!!!!!!!!!
Sorry for long post but needs complete explanation. I already had done 4-5 Hard reset to understand the problem!!!!

SW is SoftWare abbreviation
SoftWare update is firmware update : new version of the operating system on your phone which provides you with alot of new features and better performance and lower battery consumption than before
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

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