Nokia 5800 XpressMusic won't turn on at all after ...

I've been trying without success to install the new firmware update. I've tried re-installing using the Nokia Software Updater, but kept getting Device Recovery errors and the phone turned off and lost its connection. After reading other posts, I did a soft reset on my phone then re-installed the firmware without anymore Device Recovery errors.
However, now the phone WON'T TURN ON AT ALL! When I press and hold the Power On/Off button on the top, it makes a buzzing sound, but the screen stays dark and doesn't turn on.
Before you ask, the phone battery was fully charged.
Help! My 58000 is totally unusuable. How do I get it to power on?

I had exactly the same problem with my 5800XM. Twice!
I have now got the supplier of the phone to send me a new one free of charge, and can only hope that they do so.
I'd really like to know what might cause such a problem. Perhaps it was just a faulty phone? If anyone has any suggestions on what might have caused it, so I can avoid the same thing happening again, I'd be very grateful! It happened once after I used the mass transfer facility to add music to the phone, and the other time was when I tried reloading the hardware after the shortcut buttons on the home sceen stopped working.
If thr problem might have been caused by something I'd installed on the memory card, I suppose I'll jut have to start again from scratch, rather than trying to get the files I'd backed up back again...

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Hi, and welcome to Apple Discussions.
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http://docs.info.apple.com/article.html?artnum=50959
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Nokia 5800 XM won't turn on even with battery char...

My Nokia 5800 ran out of batteries this morning, so logically I'd charge it. However, it won't turn on, even with the battery charger! I took out the battery and stuck it back in again, but it still won't turn on! The last sign of life was when there was a greyish screen, but I took the battery back out and it won't turn on again. Help! I'm scared I fried my phone somehow and I've only had it for a month!

nothing is wrong with ur device....don't worried
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My ipod mini won't turn on at all after battery lost power....

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Update Nokia 5800 XpressMusic software

Hello,
I update my Nokia 5800 XpressMusic through Nokia Suite on my personal computer.
Step 1. Get Started and Step 2. Back up was successfully done. On Step 3. Install, I follow the instructions. Then my phone screen turns white. Then the logo of Nokia and its version was displayed on the screen. Then it shut-down/turned OFF by itself. A message on my Nokia Suite(on my PC) says "Your phone is restarting" and an instructions below says "Take a look at your phone. If it asks you for your PIN code, time and date, or your Nokia account details, type them on your phone. You may also need to choose the Nokia Suite (or Nokia Ovi Suite, or PC Suite) USB mode on your phone. Then wait for the installation to continue.".. So I wait. Then a follow up message show that says "If your phone does not restart, remove and re-insert the battery, charger, and the USB cable. Then switch the phone on.".
So I follow the instruction. I removed and re-insert the battery, charger, and the usb cable. Then I switch the phone on. BUT the problem is.. it doesn't turn ON. Still off. When I long-press the POWER button, it vibrates but it doesn't continue to turn ON. I hear continues pop-up sound on my PC when the USB cable was connected. But still nothing happens.
Your immediate advice is highly appreciated on this matter. Thanks in advance.
mdcas
p.s.
Please see attached image file for reference.
Attachments:
n5800xpressmusic-problem.JPG ‏49 KB

Try suggestions from THIS resource ... If nothing works, you need to visit Nokia Care ...

Problem updating Nokia 5800 XpressMusic

Hello,
First excuse me for my bad English.
I have just updated my Nokia 5800 XpressMusic with the USB cable and plugged into the mains. At the end of the update, a window told me that I could unplug my phone and nothing more since it does not turn over: just a vibration but no screen display. I removed the battery and did another test and still nothing. Is there a solution or should I return it to the VAS.
Thank you for your help.

Hi, Did the phone complete the hard reset? I.e. after the phone is completely started up, it prompts for a country selection? To do the reset, the phone must be turned off first, then hold the relative buttons together / simultaneously while turning on, until prompted for the country selection.
If you managed to complete the hard reset, and your problem is still occurring, then please keep me updated as to how you resolved it, just incase I need to also try it
Thanks.

Nokia 5800 XpressMusic Gallery, Accelerometer etc ...

Hey everyone, got a Nokia 5800 XpressMusic as my birthday gift. Love its camera, style, features etc. But there has been some Issues I am facing/discovered recently. Please help me!
Gallery:
I've got some ringtones I transferred from my old phone. But the problem is they are listed in the "Songs" folder, in the Music Library. This is a bit frustrating because I don't want ringtones to play when I want to play all of the songs. eh? They won't move to the "Sound Clips" folder. I've tried many things...but I couldn't fix it. Pls help
Another thing is that when I load up my device with new Images and videos, they don't get added to the "Images and Videos" folder, unless I move them to the folder which the phone created itself and saves the pics and vdos captured by the camera. Then they get added to the gallery..I think. Is this a issue or it supposed to be like this? Pls tell!
Accelerometer:
Sometimes when I had to restart the device, after it freezes or hangs up etc. The accelerometer sometimes doesn't work. When I put the phone horizontally (to rotate the screen or images) It doesn't work. And I had to restart the device again to make it work..(the device takes a while to boot up though..)
Other "funny" stuffs:
I've heard that you can put up to four contacts in the contacts bar (favorite four). But in my one, I can put up more than four! How's that?
When I press the media key and activate the media bar, then tap the "Images and videos" icon, shouldn't it directly navigate me to the Images and Video folder? But it takes me to the gallery homepage, (where u select where u want to go, Images and videos, songs, sound clips, other media etc) why is that?
Current software version: V 52.0.007 . Updated it using Nokia Ovi Suite. Previous version was V 52.0.004 .
Full model name: Nokia 5800 XpressMusic Navigation Edition. Bought on Dec 13, 2010
Please provide me with solutions to this problems. I would appreciate it very much!
Solved!
Go to Solution.

gallery: it's supposed to be like tht. Irritating but the problem is all .mp3, .mp4 sound files are read as music files.. Sound files r .amr and .wav files i guess.
Accelerometer: chk if ur memory card is corrupt or not. After update, did u try hard resettin? F u dnt hv much data to lose, u cud do a hard/soft reset, using *#7370# code. Nd if u make a backup before reset, which u should, avoid restorin the settings and files after the reset.
If u'v lot of data to lose, try switchin off the mobile, remove battery, sim, memory card for 10/15mins., reinsert and switch on. If this doesn't solve, resettin is ur final option.
As for contact bar, i donno if tht's how it is in Navigation edition. If it isn't, resettin will surely solve this. But do not restore settings frm backup after reset.
The one touch image icon is supposed to do tht. No issues.
Memory card corrupt: ths s not necessary, but u could check ur memory card. For this u'l have to attach ur fone to pc in 'mass storage' mode. Open my computer on pc. Rt click on ur memory card nd goto properties. Under tools tab u'd find 'check disk for errors'. Run tht. If there'r any corrupt files, it'l be solved. In my experience corrupt card usually leads to some or the other issues in the phone..
Repost if u've any query.
F problem solves, Kudo!
Regards,
Dr. Shoubhik

GPS nokia 5800 Xpressmusic

Hi, I'm from Romania and I want to use GPS for free but i can't.I don't lnow how work.Where is the download for Gps for my Nokia,how to install?Thanks! I have already installed Maps but don't work,i can't see the maps.

Hi AdyTza
Latest version of OVI Maps available here:http://maps.nokia.com/services-and-apps/ovi-maps/free-downloads#/nokia-5800-xpressmusic/
You need to download regional maps to your device with OVI Suite, microSD needed in 5800 and OVI Maps run once with memory card in place.
You don't need a network connection for OVI Maps application to work but the Assisted GPS feature does require network connection for rapid positional acquisition, found in "Location" application.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Problems to sincronize Nokia 5800 Xpressmusic with...

My Nokia 5800 xpressmusic sistematically sincronizes extremely bad with Outlook in Windows 7. Either it duplicates contacts, or sincronizes some and some not, many contacts incomplete but with duplicated info within, or deletes from Outlook contacts that I need, or aborts the sincronisation randomly.
The last time I had erased all the contacts, notes and calendar from the mobile in order to sincronize from scratch with a laboriously just depurated Outlook and what happened? it deleted half of the contacts, the notes apparently sincronized well, and the calendar aborted the sincronization repeatedly. Does anyone have a clue o what is going wrong before I buy another mobile brand?The software in the mobile and OVI Suite are updated. Anyway, this has been happening with previous versions as well. Another problem is that the fields in Contacts do not match after sincronization with those in Outlook, and the information in each contact is partially duplicated and/or incomplete. I can send printed screen of the windows in which the errors have been informed.

I have exactly the same problem.
It is very often impossible to synchronize.
I am able to send SMS-messages (via bluetooth connection), but unable to synchronize.
When clicking on the "synchronize" button or when choosing "synchronize" from the pulldown menu, OVI Suite may or may not synchronize.
I am unable to keep my Calendar in sync.
If this does not get resolved soon, I will get another phone and it will certainly not be a Nokia.

Google maps for Nokia 5800 XpressMusic

Hi all,
I recently downloaded Google Maps on my Nokia 5800 XpressMusic. However, when I start the application on my phone, the connections fails to connect to the server. Has anyone faced this problem, or does anyone of you have any solution to this?
Thanks in advance.
Regards,
KHATASH

19-Jan-2009 07:37 PM
khatash wrote:
Hi all,
I recently downloaded Google Maps on my Nokia 5800 XpressMusic. However, when I start the application on my phone, the connections fails to connect to the server. Has anyone faced this problem, or does anyone of you have any solution to this?
Thanks in advance.
Regards,
KHATASH
Hi, try Options -> Tools -> Connections and select a working connection. It needs at least a data connection to download maps from Google unlike Nokia maps where the maps can be downloaded in advance.
I find that the maps are more detailed in Google compared to Nokia maps though and is more 'eye friendly'.
Cheers.
Current Phone: NOKIA N8 (Best phone ever)

Latest firmware v21.0.100 for Nokia 5800 XpressMus...

Nokia has just announced the latest firmware ver21.0.100 for Nokia 5800 XpressMusic. Anyone know what's new in this firmware?
3310 >>> 8250 >>> 3120 >>> 6070 >>> 5300 XpressMusic >>> 6120 Classic >>> 5800 XpressMusic

I have same problem, but stuck at even older version:
Firmware custom version: 50.0.005.217.08 (*#0000#)
product code: 0575581 (label under battery)
Can anyone help with this?

Nokia 5800 XpressMusic- No Apps show up after upgr...

My Nokia 5800 XpressMusic shipped with a 4GB memory card. But that was too small for me, I used up almost all of it, only 500 MB is left.
So I bought a 8GB MicroSD HC memory card. I then took the 4GB out and inserted the new one. And then I transferred all of my data (pics,vdos,music,docs, apps etc) using a backup of my 4GB memory card which I created using Nokia Ovi Suite sometime before that.
But the backup was not successful, though all of my Images,videos,music, docs etc were restored, I dont see any of the apps I installed on that old memory card restored here in this new one.
But the main problem is that they are there, they were transferred. But they don't show up in the applications folder. I think they are hidden cuz when I tried to install one of the missing apps (Google Maps), my phone said that app already exists and asked me if I want to replace that etc. Also same with the Ovi Store app. If I try to again download the missing items, It doesn't work (the download button is greyed out).
This problem happened though I restored my backups twice.
Please give me a solution on how to fix this. I really need it. It took me a lot of time to download all of those apps. So I really need it now. How do I make them appear?
Pls
Solved!
Go to Solution.

Since you already have the back up of all your content, do a soft reset and only restore contacts, messages photos, music etc but not any apps. Then see if ovi store let you downloade them again.
You do the soft reset by dialling *#7370# with default code 12345 (if you have not changed it your self)
This will wipe the phone memory - therfor the back up. You might also have to format the memory card if there's something there triggering ovi store to believe the apps are already installed.

Does nokia 5800 xpressmusic pc suite work on wind...

Does nokia 5800 xpressmusic pc suite work on windows 7?
Solved!
Go to Solution.

Hi jeremybartolo
You don't say whether 32 bit or 64 bit but PC Suite v7.1.40.1 should be compatible.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Music player locked (Nokia 5800 XpressMusic)

Hello all. I've got a Nokia 5800 XpressMusic whose software I've just updated via Ovi Suite. The phone seems to work OK, but the media player (well, the music player to be exact) does not. My music library doesn't show up, and whenever I tell the phone to update the media library, it begins to work, and locks when it reaches 140 music files, everytime. Then it becomes unstable, sometimes I can close it but sometimes I must remove the battery for the phone to became usable again.
I'm using software V50.0.005, custom version 50.0.005.201.13, language group 09, model 5800 XpressMusic, Type RM-356.
Any help there? Thanks in advance.
Solved!
Go to Solution.

Well, I've searched deeper in the forums, and found how to solve this. All it needed was a hard reset, after a backup, of course. It is now working like a charm.

Nokia 5800 XpressMusic

Dear Sirs,
I just bought a Nokia 5800 XpressMusic. I am confused regarding which programme is the appropriate one to synchronize my computer with the Telephone. Is it Ovi Or PC Suite?
I have tried Ovi and I found very difficult to follow is there any tutorial or manual guidance?
Many Thanks
mcdorado

I have both Nokia PC Suite and Ovi Suite installed - not a problem. I use only Nokia PC Suite to synchronize my contacts from my PC to my phone. If you didn't have any data on your phone to begin with, or if everything is already available on your PC, I'd suggest setting the Nokia PC Suite sync application to overwrite contents of the phone once. After you sync your phone & PC, everything should be back to normal. Then you can change the setting back to merging entries from both the phone & PC so that both are updated each time.
From what I understand (and I could be wrong, because I don't use Ovi Suite), Ovi Suite keeps your contacts on a server. I wasn't interested in that and just wanted to sync with Outlook, so I stick with PC Suite.
Hope that helps.
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428

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