Nokia 5800XM not playing WMA music files

Hi there,
I recently updated to the most recent s/w update for my Nokia 5800XM.
Before I did I had no problems playing my .wma music files.
However, since the update it cannot open them and just passes over them.
Any ideas how I could get them playing again?

As this are DRM files. I used Windows Media Player and I sync it with the phone. I have tested hard-resetting the phone with complete format. That did not change anything. License information are valid according to the phone. So I am rather sure that this is the video players fault, or a bug for that matter.

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hi,I have the same problem and this,given the fact that i ave a one year unlimited licence for downloads. I am convinced that Nokia India is fooling people with these type of tactics and therefore I have consulted my lawyers to file a suit or Rs. 1.5 crores against the company for harming my legal interets as a consumer. I am confident that after this NOkia gets to know about my suit, they wil all stop this illegal practices of cheating the consumers.

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If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
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Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy

Nokia 5800XM not playing WMA music files

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