[Nokia 6020] Need help retrieving phone contacts

Hi all,
My Nokia 6020's screen is cracked, but the phone powers up properly and I can make/ and receive calls. I no longer wish to use the phone, but want to retrieve the contacts stored in the phone memory.
Option 1) Tried connecting the phone using a brand new, official Nokia CA-42 USB-Serial cable on Windows XP and followed the proper procedure to install the driver (ie, install before plugging in the cable, restart etc), but the PC Suite doesn't detect the phone. Updated to the latest PC suite but it still doesn't detect the phone. Is there any other options I can try out on the PC? Are there any settings that I might have to change on my phone?
Edit: I also tried Mobile Master and Oxygen Phone Manager, but they're not able to detect my phone.
Option 2) Copy all the contacts from phone memory to the sim card. As I cannot see the screen, I have no idea how to do this so would be grateful if someone can guide me through this process.
Thanks for your time.
Regards,
dex.
Solved!
Go to Solution.

perform a hard reset... I don't know if this works on nokia s40 phones.i've tried this on nokia 6600( the old fat smartphone)...
make sure your phone is fully charged after doing this...
turn off your phone
remove and reinsert the battery
press call key(the green one), number 3, and * key altogether and pressit wile turning on the phone.
if the phone starts, don't release it yet...
if it shows formatting, release it and wait for a couple...
after that, your phone is fixed and back to the factory settings...

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[Nokia 6020] Need help retrieving phone contacts

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