Nokia 6020 strange problem

my nokia 6020 has been indicating the headphone/handsfree icon.
this means a call comes in i cannot hear the caller using the headset.
I have tried restoring settings, remove battery, change profile but no change.
interesting thing is I HAVE NEVER USED THE HANDSFREE KIT on this phone.

Try plugging the headset into the phone then take it out, might do something to the connector.
Nokia N95
V 20.0.015
0546553

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