Nokia 6020 wont switch on

i have the nokia 6020, the other day i found my phone swiched off when i tired to turn it on, the lights on the phone turns on for 2-3 seconds then its goes off. The phone is not turning on, this happens every time i press the power button
last time this happened a third day i bought the phone(8 months back)i went to the nokia repair center and then said my phone software has a virus( this is not possible as it was a new phone unless it was a defective phone) so i paid for it and they reinstalled the phone
but now im facing the same problem, what should i do
can i restall the phone myself, last time when i gave it to the nokia care they deleted all the information in the phone
how do i reinstall the phone with out deleting the infomations on the phone.
any help

I assume you have checked that this is not just a battery problem.
Unfortunatly a firmware flash will delete all the items you have provided.Their is no exception to this.
Make a back up of the items you want to re install after the nokia repair centre have carried this out.
I wonder if something in one of the itmes you have downloaded is causing the issues ?
Nokia Lumia 520
 iphone 6 Plus.
Be happy !!

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