Nokia 6102i PC SUITE not recognizing phone

I opened the latest version of PC SUITE and clicked "Get Connected". I went through the wizard till I got to the part that said now connect your cable to the computer than to your phone. It has been on that page for 15 minutes. When I don't use PC SUITE the computer doesn't recognize it.
Thanks,
Chase

You have my sympaathy, but some encouragement ..-->
since I have suffered similar issues with a 6021
I feel that this softwrae is not too good to be honest.
I have just installed
NPCS 6.81.13,
run XPPro 2002 SP2,
& use the CA42 USB(?) cable.
Also ran PC suite cleaner in attempt to remove all traces of the previous version, before loading 6.81.13
Now, on reboot with the phone connected, i get a new hardware found message, looking for a -
PCI simple communications Controller, Windows can't install it, so presumably its part/consequence of the NPCS install but I can't see where to find the relevant software on the Nokia site, and given I installed as instructed by the software, find it a bit bemusing!
>> ANY help with this please?
HOWEVER, an encouragement then - I do find that my PC does find the phone, but the occurence is random to say the least! I think there are several conditions that will facilitate the connection -
Reboot PC, and give it a few mins to 'settle down' (3-5, make a coffee or something)
Attached cable, BUT ensure Phone is active, no screen saver - front page offering menu, battery & signal state
I also spotted in other posts, similar issues with struggling to get the setup correct, not finding the phone today when it was found Ok yesterday, so maybe the software is just not up to the job?

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