Nokia 6111- "operation failed, try again"

please help me...when i try to get into my Nokia 6111 inbox i get the message "operation failed, try again". i have tried resetting, and putting the battery and sim card back in but nothing changes..please help as i dont know what to do to fix it.... :-(
Liz

same has happened to me.
at first I had a broken massege inside my Inbox, which I couldn't delete not matter how I tried. I could access the inbox though.
couple of months later I stopped being able to access the inbox, so I tried to delete all of the sms. 1 sms wasn't deleted but I could access the inbox again.
right now I can access both inbox and sent items but when I go to the last message (by scrolling 1 time up) the same error occurs and it takes me out of the inbox/sent items folder. whenever I turn the cellphone off I get the error when trying to access either folder, but eventually it goes back to point where I can access but gives me error when trying to access the first oldest message.
my cellphone is a 5300 xpress music.
I'd rather exchange this one for an equivalent instead of getting it for repairs, but I'm not sure if the store where I bought it does that.

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Nokia 6111- "operation failed, try again"

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