Nokia 620 melting usb port

18 month old phone.
Plugged in to top up the charge. Usual charger, usual cable. 20 minutes later smoke and meltdown.
USB port dripping melted plastic. Burnt finger.
A quick goggle and a search on here. I am not alone it seems.
Does anyone have a technical explanation of what the fault is?
All very well reporting to NOKIA. I assume that they are well aware by now. But does anyone know where in the UK you can flag up concerns to consumer or safety organisations?
If the phone had been charging overnight, or placed on a flammable surface this could have been very serious.

We understand your situation, meltingusb. For this, we suggest reaching out to the local MS Mobile support team to have this issue further investigated and forwarded to the relevant department if necessary. Here's the link to the MS global support finder: http://www.microsoft.com/en/mobile/locale/.
We're hoping to have this issue resolved as soon as possible. Feel free to get back to us if you'll need further help.

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Attachments:
charges.jpg ‏289 KB
no_charge.jpg ‏404 KB

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