Nokia 6230 calls can't get through

hi,
i'm using a Nokia 6230 on AT&T wireless network. lately, i've been experiencing call difficulty with my phone. after dialing numbers, i didn't hear any ringing from my phone, so i have to call the number again to have the call go through. but my friends told me they heard the ring and picked up the phone, but no one is answering. i checked the att reception in the area, and it doesn't seem to be a network problem. just wonder what's wrong?
the phone was bought 3 years ago brand new. and i'd like to know whether it's early signs of hardware failing.

Hi arabianights,
Welcome to the Nokia forum.
Try a reset and a software update, if this doesn't work I would highly recommend visiting a local Care centre to get it checked as it will most likely be a hardware issue in that case.
Connect your phone to Nokia Suite and go to Tools > Back up to make sure you don't loose any data on your phone. Don't tick the Settings box as this will back up a potential bug in the software that might be causing this.
Now disconnect the device from Nokia Suite and enter *#7370# into your phone and default security code 12345, unless you've changed this code yourself.
Once the phone has rebooted you will have an empty phone. Reconnect the device to Nokia Suite and click on the green arrow where you can update the software. If there's no update listed, reinstall the current software. This option is displayed in blue.
Now go to Tools > Restore to restore the back up onto your phone.
If this doesn't resolve the issue, please visit a local Care centre. You can find the one nearest to you here.
Please get back to me and let me know how you get on.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

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Nov 25 21:01:47 Joe-Heafners-MacBook-Pro loginwindow[2433]: Login Window Started Security Agent
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