Nokia 6300 reboots while syncing contacts

Hello,
At first let me make 3 points clear:
- I use the last version of my phone firmware
- I use the last version of PC Suite
- Syncing was perfectly working until then.
This is what happens now:
I have 305 contacts in Outlook, which used to sync seemlessly with my Nokia 6300... until recently. Since 2 days ago, the sync triggers a phone re-init at the 224th contact. I've tried several times and this is always where the sync process fails. All calendar and notes sync flawlessly, and I could do a phone backup.
Any idea as to what I can do?

I had a similar problem when I first tried to use PC Suite after upgrading to a 6300. The phone was switching off after I got to 119 of my 162 contacts.
The answer seems to be that you need to 'tidy up' any contact information you transferred from another phone or have updated. Its a bit laboroius but it worked for me.
Edit each of the contacts deleting those that contain no information and remove any spurious characters or symbols that may have appeared.
I did this and can now get PC suite to read all my contacts.

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Nokia 6300 Reset On Sync

Good Afternoon
Whenever i try to sync my computer in Windows Vista with my Nokia 6300 thru PC Sync 6.86.9 my phone crash and restart's about the 260 Contact, i tried to update PC Sync, phone software and it still do the same. When i erase all the contact list content and resinc the first time it's OK, when i try again it crashes all over. What can y do???

I have the same problem My phone was replaced buy my local nokia dealer for a new one but has the same problem after syncing 80 contacts it freezes up and restarts. I sycn to a *.wab not to an outlook pst, but have tried both i also have tried syncing from phone to PC (only one direccion)to get my contacts (more then 500) on to my PC but I get the same problem.
An interesting fact is that I tried to use an automatic backup system offerd buy my GSM operator (movistar)and it fails all the time. The problem seam to be when an external system tries to read the contact database from the phone.
I have the latest version of nokia suite. 7.0.8.2

Error message while syncing contacts with windows address book

getting error message while syncing contacts from windows address book cradsstring something

Hello,
The complete and exact error message is always more helpful than some small snippet something. Please provide that, and maybe we can make some better guesses for you.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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RUNTIME ERROR! While syncing contacts from 9900 to windows contacts

BlackBerry Desktop Software Version :- 7.1.0.37
BlackBerry Device Software Version :- 7.1 Bundle 1646 (v7.1.0.523, Platform 5.1.0.393)
BlackBerry Device :- Bold 9900
Windows 7
While syncing contacts to and fro , from the device and windows contacts, experiencing the following Runtime Error :-
' Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program ...
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. '

Hi and Welcome to the Community!
I don't find a specific KB that is exactly on point to your description...perhaps you will have better luck searching:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Otherwise, I'd suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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6300: Unable to sync contacts: "Data transfer not ...

Hello,
I'm unable to syncronize contacts between my new Nokia 6300 and a computer.
What works:
* Pairing the device
* File copy to/from phone via Bluetooth / USB.
* Manually adding new entries using the handset keypad.
What doesn't work:
* Synchronising contact details between the 6300 and the Windows
Address Book.
- Fails when using Bluetooth, Mini-USB cable.
- Fails on two different machines; one Lenovo R60e Thinkpad,
one self-built desktop /w a USB Belkin Bluetooth adapator.
I've been trying to work around this problem for a few days now and
running out of ideas. Neither Google nor the Nokia FAQs showed any
obvious solutions.
Any and all assistance gratefully appreciated!
Steps to reproduce:
===================
* Connect phone to machine:
- Either by plugging into USB, and selecting 'Nokia mode' on
the handset, or
- Pairing with the host computer via Bluetooth.
- Note: No username or password is set under
"PC Synchronisation" on the handset.
* Load PC Suite.
- Select "Synchronise".
- Nokia PC Sync loads.
* Click "Select Phone".
- Check that the phone appears in the list of connected devices.
- Select "OK".
* Select "Settings".
* Select "Create new settings".
- Configuration Wizard appears.
- Select "Outlook Express (Windows Address Book)"; press "Next".
- Tick "Contact Items"; press "Next".
- Select "Synchronise the Default Windows Address Book"; press "Next".
* Select "Synchronise Now".
- Status messages read:
"Connecting to Wisp..." (Wisp is the name of the handset.)
"Waiting for Wisp..."
"Opening Databases..."
"Reading Outlook Express..."
"Synchronisation Completed"
- 2 warnings reported.
- Synchronisation process lasts a couple of seconds.
- Progress bar only ever reaches the 50% mark.
Failure mode:
=============
Handset displays the following messages:
"Data transfer not possible"
Then:
"Synchronisation info:
Contacts: Incomplete.
Unable to process all items.
0 sent. 0 received.
Contacts updated on other device:
New: 0 Removed: 0 Updated: 0
Contacts updated on my phone:
New: 0 Removed: 0: Updated: 0"
PC Sync report:
Under "PC Sync information":
- "PC Sync has encountered a problem and has
terminated the synchronisation."
Under "Warnings (2)":
- The following warnings were produced during the synchronisation:
The Synchronisation has been Terminated!
PC Sync information.
Under "The Synchronisation has been Terminated!":
- PC Sync could not update the data to the mobile phone.
Under "PC Sync information.":
- PC Sync has encountered a problem and has terminated the
synchronisation.
Troubleshooting attempts
========================
* As mentioned, attempted running the PC Suite software on two
different hosts - no change.
* As mentioned, attempted using both Bluetooth and USB
connections - no change.
* Attempted a "Reset to Factory Settings" on the
handset - no change.
* Attempted erasing both the Windows Address Book contents, so
that both data sources were empty - no change.
Version information
===================
Laptop
Operating System:
Windows XP SP2 (32-bit)
Build 2600
PC Suite version:
Nokia PC Suite 6.83.14.1
Connectivity Cable Drivers:
Version 6.83.9.0
PC Connectivity Solution:
Version 7.7.10.0
Bluetooth stack:
WIDCOMM Bluetooth stack
Version 5.0.1
Build 1500
(Note: Other test host is running same OS, PCS version.)
Handset
Firmware version:
V 04.70 (24-01-07) / RM-217
Memory in use:
Phone

with my NOKIA 6233 I have exactly the same problem. I have not been able to spend much time on searching solutions, yet. I did, however, install the firmware update - this did not solve the problem unfortunately.
Hi misternik,
From looking on Nokia's support site and elsewhere, I already appear to be running the latest firmware revision available for this handset.
However, further Googling indicates that there are two different engineering codes that can be used to reset a phone:
*#7780# - Normal reset. (Replace all configuration files with default entries.)
*#7370# - Performs a deep reset. (Reformat main memory and restore from firmware.)
I'm not sure which mode the standard menu entry triggers; I might have a go running a deep reset to see if that clears the fault.
In several contributions to this forum (but for other phones) I read something about a PC-suite mode on the phone. I do not have this mode. When I connect the USB cable I can only choose between DEFAULT, PRINTING and DATA STORAGE. Should there be a PC Suite mode ? Maybe this is related to the problem ?
The 6300 handset presents a menu when first connected via a USB cable, and offers those options - "Nokia mode", "Printing mode", "Storage mode", or similar.
Nokia mode appears to provide all of the Nokia-specific facilities, such as PC Suite synchronisation, so I don't think that's the problem.
Cheers,
David

Syncing with outlook calendars no longer works while syncing contacts works

My iphone no longer sync calendar with outlok as it usually did while it stil sync contact.
Do any one has a solution?
Thanks

You could try resetting your sync history as described here: http://support.apple.com/kb/HT1692. Doing so will trigger a merge or replace prompt for calendars and contacts on your next sync to be sure to follow the guide carefully to avoid creating duplicates. (If you choose the option to delete the data from Outlook prior to syncing, be sure to first back it up in case something goes wrong. Also, the guide should say for this option that after deleting you data from Outlook you must go back and enter at least one contact and one calendar event in Outlook prior to clicking Apply, then when prompted, choose Merge. If you don't you will lose your contacts and calendar on your phone as well.)

Outlook crashes iTunes (7.1.0.59) while sync contacts

Hi! Can someone please help me, I installed the newest iTunes version 7.1.0.59 for my Win XP pro and experience iTunes crashes every time it tries to sync my contacts from MS Outlook with my iPod video. I didn't experience any crashes with older versions of iTunes...What should I do? I tried reinstalling iTunes but it didn't help, now my iPod is totally useless because iTunes crashes every time I connect it to PC ...
Windows XP Pro MS Outlook crashes iTunes when sync contacts with iPod video

Nexus_,
Are you using a full version of Outlook 2003 or a trial?
Do you have any security software running on the computer?
Im not sure what the most current version of outlook is, if there is an update ailable update.
Try the tips in this article: http://docs.info.apple.com/article.html?artnum=302270.
Jason

6300 freezing while syncing

My 6300 freezes at contact 408 while synchronizing.I have tried to back up or synchronise with outlook, it always stops at 408 and locks up, i have to take th ebattery out and reboot. I cannot back up the phone. Any advice would be very much appreciated, i have updated the firmware to 5.0!

That does not sound good at all. I think the best option would be to first try and sync to an online service line syncML so that you do have a vackup somewhere (hopefully it works without a problem). Then you will need to take time and go through your contacts and see if you can spot any that might cause the problem or that you no longer need.
As far as I know there is no way can can pinpoint which contact is number 508 :-(
Knowledge should be your Advisor when you need help.
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Nokia e72, gmail setup + syncing contacts and cale...

My objective was to
1) get my contacts into the phone from this account, as I had on my old windows mobile device
2) set up my gmail account on my new nokia e72
1) getting contacts from gmail into the phone.
Go here:
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=147951
and carefully do whatever is instructed.
*This works for calendar also (I assume you will want your google calendar to come into the phone, and sync thereafter. But all-day entries on google become 24 hour entries, modified by your timezone (eg xyz birthday, 15 mar 2010 5.00 am to 16 mar 2010 5.00 am). Otherwise the calendars seem to sync ok therafter (didn't spend much time there).
*This does not work for tasks. (read the google sync instructions carefully for nokia. but not for tasks, or for email bodies (though email headers sync, and you can probably create and send, and delete etc your email on the phone)
*This does not work email either, ie you can see the message headers, but can't see the bodies of emails on the phone.
The explanation for this I found after much digging is that Mail for Exchange on Nokia is actually meant for Microsoft ActiveSync servers, and Google is providing limited sync facilities using this ....system. (correct me if I'm wrong). See the datasheets on Nokia Europe websites about Mail for Exchange.
Over all, a pity, but you can't blame Nokia. As for Google (in whose hands further improvement lies for MFE playing nice with google mail), I hope, and believe they will make things better here (unless they lose their interest in it like they did with google gears).
2)Now getting your email from gmail into your nokia E72: Here Nokia is at fault, and a serious deficiency. I went to email setup in the menu's and started the wizard to create a new account. It seemed to have preconfigured setups for common email providers like gmail, yahoo etc. I started the gmail set up wizard, keyed in my username and password, then waited 5 seconds, and the screen went back to the previous one. This kept repeating, every time I tried. Tried everything: checked internet connectivity (wifi), closed all other apps including the MFE I had set up earlier, switched off and on the phone, everything short of standing on my head. So what works? How do you set up a personal gmail account on your nokia e72? go here:
http://www.techniqx.com/2010/02/workaround-for-configuring-gmail.html
(I paste that text here in case that page is removed:
"The email software in Nokia E72 still has lots of bugs. To configure your Gmail account, it’s not as easy as selecting Gmail and entering the credentials. That simply won’t work as there is a bug. Instead, workaround is to select “Other” and enter a false id like [email protected], this will take you to the next page to select the type. Select “POP/IMAP”. Now, you will get an option to enter your credentials and modify advanced settings. Here change your email id back to [email protected] and enter the credentials as mentioned here> (the gmail site for imap manual setup):
http://mail.google.com/support/bin/answer.py?answer=78799
And you have gmail set up. Quite inelegant process of setting up gmail on this nokia phone, I would say.
Nokia, please iron out the bugs and inconsistencies in your flagship models' primary functions. Otherwise the phone functions very well, the interface is nice and attractive. And while the bugs are still there, please put up the limitations and the workarounds if any prominently. Nobody expects 100 % perfection.

I had a number of problems setting up Google Apps with my E72 phone. Mail, Calendar and Tasks were not syncing.
Mail
I have spent far too long setting up google apps to sync properly with my new E72 (latest software installed). It really is a superb phone but if Nokia is not going to fully support integration with Google Apps with a simple app then Android and Blackberry will simply take over for Apps users. It really isn't up to Google to solve this its up to Nokia. Are we going to move from Google Apps or change our phones????
I have gmail and business google apps accounts and both are now syncing properly with what seems to be pretty good Nokia email software on the phone. This is allowing me to receive, send, view attachments, view sent mail etc. Here are the steps I took from the beginning. Its a repeat of some of the good advice above which helped me on my long journey!
1. Enable IMAP for the google accounts. Couldn't get anything to work otherwise.
2. Follow this instruction https://mail.google.com/support/bin/answer.py?answer=78887
3. The inbox should now be working however you now need to map the other folders you want to see on your mobile. While at your inbox go to >settings>mailbox settings>what to sync>folder subscriptions.
4. Click on Gmail and highlight the folders you want to see
5. Go back to your inbox and go to the dragdown list of folders and highlight 'More Folders'. Under 'Gmail' you will find your sent items along with attachments etc. Problem solved. Its not a pretty solution but at this stage like me you just want something that works.
Calendar
This was a nightmare and I am now running a third party app called Googasync which is working fine. In 10 days time I will need to buy this so if someone knows how to setup calendar syncing properly without it please let me know.
Tasks
Googasync will not sync Tasks and I don't know if there is any app out there that will. If someone can help please let me know. Surely this should be pretty simple!?!?!
By the way I mailed Nokia support last Thursday on the above but have not received a reply other than to tell me that Google Apps is 3rd party software and not supported. Nokia needs to wise up.
In summary its a great phone and I've moved from a Blackerry Bold to it but I shouldn't be spending days finding workarounds!!

Unknown error -50 while syncing CONTACTS in Windows Vista 64 Bit & iTunes 9

My operating environment: Windows Vista Home Premium 64 Bit; iTunes 9.0.2.25. iPod is Classic 80 GB, setup for a hard rive also. Music sync is fine. iPod plays the music tracks fine.
Problem: Few days back I tried to sync my "contacts" from my Windows Mail. This worked fine. But, I noticed that my Contacts in the Windows Mail had dupicates and not in proper sequence (last name, first name). So, I spent a lot of time in fixing the records in Windows Mail. I then re-synced the revised Contacts with my iPod. The sync process ended quickly normally, but, nothing changed in the iPod - still showing old records. I tried this sync process couple of times, but no chnage!
Next, I went to Windows Explorer and opened the Computer, and RT-clicked on the iPod icon and opened the properties and deleted the file shown on the hard drive/iPod. and then resynced again. Now I got an error message: "The ipod "--------" cannot be synced. An unlnown error occurred (-50).
Can some one please tell me: 1) how to sync the contacts so they show my new, revised contacts? and 2) how to get rid of this -50 error?
Thank you.

Hi,
I unfortunately have no solution but same error is occuring on mine as well. Also Vista. It happened first 2 days ago after having sync my ipod to latest software 1.1.2 I have then updated to iTunes 9 but no change. Music is seeming to update but the error maintains. If we as user have no idea whom could we contact at apple to get pro help? I mean we are purchasing expensive stuff and we could expect some help. all the best Matt

Ipod reboots while syncing

Hi guys,
every time I try to sync my iPod touch 4g, while it's backing up, my Ipod restarts and the sync process starts all over again.
In this way I cannot sync it
Anyone who can solve my problem?

I having the same problem about charging my ipod. How do I go by charging my ipod. When I charging up my ipod nothing happen. This is my first time this happen to me about charging my ipod thru the computer.

Nokia 6300 Can't change contact details

I have synchronised my phone with my PC. Now I am unable to change any of the contact details in my address book. If I enter a new contact and try to change it, it is possible. Any idea what I can do? Thanks

I have experienced the same thing about a year ago on a 6233 but with an older PC Suite. What version of PC Suite are you using ?
Knowledge should be your Advisor when you need help.
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Nokia 5800 reboots while opening Themes menu

My 5800xm reboots whenever I try opening Themes menu. I had downloaded a theme from Ovi store and then this started happening. Any suggestions other than a hard reset or reinstalling phone firmware? Thanks in advance....

Try uninstalling that theme.
If that doesn't work, restore factory settings: type *#7780# at the standby screen. Enter 12345 for the security code or the one you've changed it to.
Then, uninstall that theme.
If you face the issue again, then, backup your phone memory using PC Suite and soft reset:
This will clean up your phone memory. All user data, applications etc stored in the phone memory will be destroyed. Bring up the dialer, and type *#7370#. Enter the security code when prompted; default is 12345.
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

Nokia 6300, iSync, and Contact Photos-

Thanks to the following links, I was able to get my new Nokia 6300 to successfully sync with my Mac’s Address Book via iSync:
http://klauskjeldsen.dk/2007/06/08/free-nokia-6300-isync-plugin/
http://nokia6300.net/8/new-version-of-the-nokia-6300-isync-plugin
http://brent.kearneys.ca/technology/2007/how-to-sync-a-nokia-6300-on-osx/
http://kaspers.freeflux.net/blog/archive/2007/04/13/how-to-isync-a-nokia-6300.html
Unfortunately, two things didn’t sync up: Birthdays and Contact Photos. After politely asking people if there was any way to get these to work (especially photos, as it’s nice to see someone’s picture pop up on the phone for faster recognition before you unceremoniously reject them) I tried to tackle this one on my own. I was able to dig around in the plist files of the Nokia N93 and glean the few lines that make both of these details available to the Nokia 6300 plugin.
Before we begin however, I’ve noticed some problems that can occur with Photo syncing. PLEASE READ THIS THOROUGHLY before continuing: it’ll save some head-banging and frustration later.
Failing to follow the following guidelines will result in a completely failed sync. Should this happen, I simply deleted all of my contacts on the phone (phone memory, not SIM card), tried to determine the problem, and tried again.
Also, note that if you do end up deleting all of the contacts on your phone, you’ll also lose your 1-touch dialing and the entries in your caller groups (but not the groups themselves).
Here we go:
Do not use .GIF files — JPG only! (I didn’t test PNG)
You cannot drag-and-drop from a web-page directly onto a contact. Although this works for Address Book in that you’ll see the ‘image edit’ window pop-open, and you can save your contact, when it comes to iSync your entire sync will fail. If you want to use someone’s image (from Facebook, for example) simply drag the photo you want from the web-page onto your desktop, and then drag the photo from your desktop onto the Address Book entry’s ‘contact photo’ area. You’re then free to delete the image from your desktop.
You cannot sync with a ’smart group’ that you created within Address Book. This has more to do with iSync than the new plugin, but it’s a pain nonetheless. Physical groups only!
When a sync fails, you are not told what failed, or why it failed. iSync detailed logs are useless too, stating only:
5:28:24 PM Error [Nokia 6300] An unexpected error occured.
5:28:24 PM Error Device "Nokia 6300" synchronization failed
Fun! What I did was create a ‘temp’ group, set iSync to sync with that folder only for contacts, and then slowly add contacts into that temp group until a failure occurred so that I knew what the offending entry was.
The plugin that I’ve created is essentially just the one from the site listed above, but with some additional properties put into the PhoneContuit.plist and SyncEngine.plist files.
As with everyone else, I take no responsibility if this completely fcks up your phone or Address Book, but please do backup both your Address Book (File -> Back Up Address Book…) and your phone’s contacts (I typically just copy everything to SIM). I can say that this has worked fine for me for a day now, with a fair bit of testing. After I cleaned up my offending image-entries, it’s been great.
To install: Quit iSync, download the following zip file, and drag-and-drop the plugin into your system using the shortcut, and sync away.
Nokia 6300 iSync Plugin With Photos
Good luck, let me know how it goes in the comments!
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Hi! I can't download your Plugin for the Nokia 6300. Could you upload it again?
That would be very kind!
Thanks a lot!
T.

Desktop Manager wants to delete contacts in Outlook while syncing

I have the 9530, Outlook 2002 and DM 4.7. While syncing contacts and calendar the DM wants to delete some of my contacts for example that are on Outlook. I don't know why. I can review what it wants to do but I cannot tell DM to not delete that contact. I have to accept or reject all the entries. I would like to be able to highlight an entry and accept or reject each one individually. I now have changed the settings so that only Outlook changes are put onto the Storm, one way. But then I can't get any changes from the Storm onto Outlook unless I enter them in outlook manually. Does anyone know any way to set things up that work better ? Or does anyone know of any third party apps that synch with Outlook better than DM 4.7?
Thanks

Hi,
You may want to create a new MAPI profile, as your current one
sounds corrupted.
Thanks,
Bifocals
Please remember to resolve your thread.
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Nokia 6300 reboots while syncing contacts

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