Nokia 6500 call problem

Hello.
I have owned a Nokia 6500 slide on the 3 network for just over a year now, it's a decent phone and I've had very few problems with it until recently. The current problem is that when I make or receive a call, there is no audio/volume. Once the call begins to ring or I answer, and it's connected, there is no volume. However, if I change it to loudspeaker, it can be heard perfectly normally as if it were played through loudspeaker (obviously). So in short, the "handset" option of the call is muted. I have checked the obvious thing such as settings and makings sure the call volume was high enough, but there is just no sound at all when on the handset setting of a call. To make a personal call I have to make it in loudspeaker and everyone can hear.
I also had a problem wiht my contacts, and I downloaded the latest firmware and it fixed that problem. However, the loudspeaker call problem has remained. Usual searching hasn't sufficed, I appear to be the only one wiht this problem. Hopefully somebody can help me out here.
Thanks in advance,
Cams

Take it to the nearest Nokia Care Point. Probably your speaker is damaged.
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

Similar Messages

  • Nokia E6 call problem? Is this issue isolated or h...

    Nokia E6 call problem being mentioned here
    http://forums.reghardware.com/forum/1/2011/06/22/review_smartphones_nokia_e6/
    and here
    http://www.reghardware.com/2011/06/22/review_smartphones_nokia_e6/page6.html
    and here
    http://twitter.com/#!/dw2/status/83099719907282944
    Has this already been fixed with the final release of the phone in the market?

    These seem to be isolated reports,the phone is only released now so some time will be needed to gather info
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Nokia 6500 slide problem after updated to firmware...

    Hi, I have recently updated my nokia 6500 slide with the latest firmware version 9.40. I realise that after the upgrade, my phone encounters problem reading the SD memory card. It happens intermittently, sometimes you see, sometimes you don't. Initially I thought it was due to my memory card but after replacing it with a new one, problem still occurs.

    It looks like something on your system caused the updater to crash.
    Unfortunately your only option for that model is to take it to a nokia care point for repair. Tere's nothing else that you can do for it.
    Care points/service centres and repair info:
    UK • Europe • Asia-Pacific • USA •
    Canada • Middle East and Africa
    Elsewhere: Click here, select your country, go to the support section, then select repair.

  • Nokia e75 calling problem with HONDA handsfree sys...

    Hello,
    i am having problem with calling operations in my Honda Accord 2009. I paired the device correctly and successfully via bluetooth and also imported phone book, but when i try to call a name from address book, the system says: CALLING, but then nothing happens and the phone's Keyboard locks in that time and I have to try again manually.
    Any ideas.

    i just received a reply from honda:
    Thank you for contacting us.The Nokia E75  has been tested and unfortunately is not compatible with your Honda Accord 2009.To guarantee an compatibility as high as possible we use only standardised Bluetooth protocols for our system.
    Unfortunately some manufacturer use slightly modified protocols, which might cause the incompatibility.
     Awesome now what can i do?
    The phone is new, so clearly i am not going to buy a new one. 
    Is there any way to get it working, maybe some kind of tweak or something.
    thank you for any additional replies.

  • Nokia 5800 calling problem

    im new to this so sorry if this is in the wrong place and otherthings, anyway, i have a nokia 5800, which has been pretty much plain sailing apart from recently the speaker hasnt been working for calls. when i make calls i have to put it on loudspeaker, which as you can imagine is arkward to have everyone listening to your conversation. Sometimes it works, but more often than not i have to use loudspeaker. I have insurance but i was just wondering if there is any easier way to fix this? 

    Unfortunately I have to mention that also my 5800 is having this problem. Furthermore a collegue is experiencing the same.
    So, it looks that there is a kind of weakness in the system. I sent the mobile phone back and they returned it just with a "software update". Obviously, after my first phone call, I found again that the speaker volume goes down during the conversation and I cannot hear anything...
    Now, since this is the second problem after the break of the vibration, I'm disappointed...

  • Nokia 6500 Classic problem

    Help guys.
    I have a problem with the power of Nokia 6500c. The last time I charged it, it was full, after leaving it for about a few hours, I found it dead. So I tried to charge it. But the problem is, it won't charge, so I figured it would be battery issues or something so I borrowed a battery from my friend. It worked, I charged it for about an hour before leaving for work and the next thing I knew, it was dead again. I opened it and it opened, only to see that the battery's low again. It went dead. So I charged it again, I saw the charging sign for about a few seconds then it went dead again. Now it won't open.
    I see this problem as a normal problem with this unit. I browsed forums looking for answers but so far no one has helped me. 
    I hope some of you guys has the answer for this problem. Thanks in advance. Cheers. 

    Hi,
    Sounds very much like a power management issue.
    Take the handset into a Nokia Service Centre where they will be able to clean all the ports and action all the usual updates.
    Nokia Lumia 520
     iphone 6 Plus.
    Be happy !!

  • Nokia 6500 slide problem

    My 6500 slide keeps changing the theme and ringtone by itself. I changed the micro sd card recently could this somehow be the problem?
    Any help appreciated.

    The reason for this as I learnt last week is a small switch which is operated by placing the back cover on the phone. Its a 'safety' feature apparently. If you have a picture or ringtone set from the memoery card relese the back. (you will notice it reverts everything back to factory settings. Now do the same but make sure the tone and pic that you use is stored to the phone memory not your card.....presto!! it stays on and dosent revert. People around the globe think its a software bug when actually its not. It prevents you losing data from your memory card. I am currently trying to find out if this feature can be disabled. Its stupid, I know!!!!!

  • Nokia 6500 headspeaker problem

    I am completely disappointed with this phone. I payed quite a lot for it , in vain obviously.I wonder if anybody else has this problem.I got it in january, and used it for about a week when the headspeaker started dying out slowly.And when I press loudspeaker, that works fine.So I believed it started losing contact. It was bought in a foreign country so I had to send it ther, for warranty reasons.They returned it without repair because,it is losing contact, it has not lost it completely!!!!-I mean just great,I cannot use it like this, but what do they care.
    Now I can just wait for it to lose contact, if ever, and if I don't throw it out of the window before that.And if it really breaks down, maybe the warranty will expire, which is what they are hoping for, of course.I also conclude. NEVER AGAIN NOKIA!!!!

    read so many posts on this discusson board seems to be a common problem.need to update.any solutions
    tongue is too confused on what to speak

  • Nokia N96 calling problem

    Hi,
    Can anyone help,
    I cant make calls from my contact list, only if i enter the number manualy and press the green button to ring,
    It did work off my call ist but not any more,
    Any one know why
    thanks

    Is your phone locked to any Network ? Availability of update depends on region / Product Code and also for locked devices an approval from the Operator is needed. In any case it seems quite a long time that the phone has this version. You may ask your local Nokia Care whether they can help updating the Firmware to the latest version ...

  • Nokia N97 Call Problem

    This morning, whenever i make or receive a call, there is this unusual 'beep' sound.
    How can I get rid of that?
    Is it in the settings only?
    Thank you in advance for your replies/comments.

    What are your network settings are you on Dual, UMTS or GSM?
    Maybe the warning tone for the phone putting packet data on hold.
    Try changing your connection to UMTS, so your phone can handle voice and data at the same time

  • Nokia 6500 slide..Bugs and problems..

    Just read some posts regarding the nokia 6500 and it seems i too am not alone with the problems on this model..
    I have had nothing but problems with this phone and keeps freezing, cuts out whilst in the middle of a call and generally is the most problem ridden phone nokia must have ever produced.
    I cant believe that a trusted company the size of nokia would allow a product like this to be released in the uk market.
    I do also understand that nokia now have stiff competition from other manafacturers. And have to fight for the share of the market place. But releasing inferior phones that obviously havent passed the research stage Is hardly the way to keep the customers that they have..
    I cant wait till my phone is repaired and put for sale on E bay..Anyone recommend a non nokia alternative...
    Anyone considering a phone has to avoid a nokia 6500 slide.

    From what you have read, same situation with the 6500 Classic?
    I was going to get that one?
    Thnx
    My Nokia history: 6340, 6200, 5500, 6300, E61i, E51, E71, N79, N97 and finally E72-2.
    (bought the N97, tried it for 2 days and sold immediately. I was Very disappointed with this device, NOKIA ! ) Proud Nokia shareholder.

  • Nokia 6500S Software Updater - PROBLEM

    Hi, Everyone!
    I was hoping that someone could give some assistance with a problem that I encountered with my brand-new Nokia 6500s (slider).
    I purchased the item about 3 days ago. It's a beautiful phone with great functionality. But, I noticed that I was having some unexplained delays with SMSs. I would send an SMS and I would receive their responses 2+ hours late from the recipient.
    So, I decided to update the phone's software with my PC using the Nokia Software Updater. I had used it before with my Nokia E70 with great ease.
    I connected the 6500s with my PC via USD and connected with PC Suite and then started up the Nokia Software Updater. The phone had a full battery and the connection to PC Suite was recognized.
    I was updating to 4.84. While updating, the phone's display went blank but the bottons were still illuminated and the update seemed to be proceeding normally. Then, at the 3-minute to completion point, I started hearing those MS XP sounds that indicate a USB device has been plugged in or removed, then the phone appeared to shut off. I thought it strange, then the Nokia Software Updater put up a screen that said "Connection with Phone Lost."
    UGH! I immediately tried to power on the phone, but it seems it's now "dead." I have held the power botton for a long time, but it doesn't do anything.
    Can anyone please let me know what can be done? Any thoughts would be greatly appreciated.

    The only way to get your phone working again is to visit a nokia care point/service centre. It will be covered under warranty (unless you have imported it) and they may be to fix it while you wait.
    Care points:
    UK
    http://www.nokia.co.uk/A4228006
    Europe:
    http://europe.nokia.com/A4388379
    Elsewhere:
    http://www.nokia.com and select your country.

  • Nokia 6500 phone software update problem

    i m having nokia 6500s-1. product key is 0556765. the software version is 4.04. now 7.62 version for 6500s is available. but my product key is not showing any upgrade version of phone software. again my phone sometimes hang and restart while talking. the theme also shift to default theme suddenly. what can i do ???

    Hi there Hamraam, been reading this thread and if you continue to have the problems with your phone, I would suggest taking your phone to your local Nokia Care Centre for them to take a look at. That is strange that calendar entries and personalised settings are not being restored to your phone after the update.
    It is unlikely that Nokia will release another firmware update for the 6500 Slide. It was released in October 2006 or thereabouts, same as the 5610 XpressMusic, and with the release of newer models, the support cycle for the 6500 Slide has most likely ended with the release of the last update, 10.00, for unbranded product codes of the handset. 
    If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

  • MMS on O2 Nokia 6500 Problems

    Hi. Does anyone know how to set up MMS on O2 pay monthly on a Nokia 6500. I've had the settings sent to me by o2 but it still doesn't work. Any suggestions would be much appreciated, it's driving me mad!

    hey thanks for helping! i appreciate it. well i dont know if my settings are all correct, but it seems fine to me. in my account, i did apply for texting for both sms/mms, and mms works if i put my sim card in my other phone, but for some reason this phone just wont work with mms.  i dont think the 6500 slide was a USA phone so could that be the problem?
    if i were to contact my service provider about this problem, could they help?
    yes, i never did recieve the sms setting from nokia. i entered my number and all that good stuff in there about 5 times and never recieved an sms. 

  • Nokia 6500 skude video calling

    Friends
    I want to inform you that I have Nokia 6500slide. Recently i got IDEA cellular 3G service. When i try to do video calling, images from other phone comes on NOkia 6500s but images from front cam of Nokia 6500s dont be sent to other mobiles. when i clikc cam icon while video calling, it tries to process but then show operation failed. When i press cam button at right hand of the mobile it show not allowed.
    I am unable to send my image to others while video calling only can see other.
    I dont know whats wrong in Mobile.
    Kindly suggest me to resolve this problem

    You need 3G or wifi to make video calls,it supports skype.,things have changed now where apps are used rather than native. So no its no native video.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

Maybe you are looking for

  • Select list with submit issue when they are referred in report region query

    I have a page with a reporting region. Same region also has 3 different list items and depending on the value selected in each item, the report is refreshed. All the 3 list items are "Select list submit with submit" Out of 3 items, 2 (say item2 and i

  • Characters method in SAX parser

    Hi I have a SAX Parser Appln where in I am trying to run it in English Locale But the xml file contains Arabic Characters. The method characters looks like this public void characters(char buf[], int offset, int len) throws SAXException if (recognise

  • Am trying to convert jpeg file to pdf. When I scan file it comes up in jpeg.?

    When scanning doc it comes up as jpeg. How do I convert to PDF?

  • Matching colors 1 photo to another

    II have to match a shade of "gold" that's more yellow than this copper look suggests to other shots in the series.  Am going crazy trying to match numbers in levels, curves and/or hue saturation from one photo to the other; can get red and green righ

  • Dreamweaver CS3 website docs onto new computer

    Have website docs in Dreamweaver CS3 on a computer that's crashed and need to get them on new laptop.  Dreamweaver CS3 has been activated on new computer, however, how do I retrieve docs from the old computer and get them onto the new one?