Nokia 6500Classic will not Vibrate!

I have a Nokia 6500 Classic which will not vibrate.
Now after trying several things including software upgrade etc. I took it to a Nokia partner.
They kept the phone for almost a month, ssying it was sent back to Nokia because they couldn't solve the problem themselves.
Today I got the "repaired" phone back, just to realize that it won't vibrate still! The only thing different is the downgraded firmware.
I don't understand what happenned! Can somebody please help me? I really don't want to stay another month without my mobile just to get it back as I sent it!

i find with my 6500classy that EVEN on vibrate, the message tone still sounds beep beep, which is REALLY annoying.
why mobiles have to be sooooo noisy.
spoke to t mobile and i might as well have asked the postman for advice.
try contacting nokia, but it's all suuuuch hard work.
i just want a simple phone with good battery life.
why couldn't they just update the 6310i a bit and have done with it?
MS

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