Nokia 6708 - cannot connect to PC Suite 6.85

I cannot connect my 6708 to PC Suite 6.85 although I followed all steps as per web site and customer "care". I get the readin " Nokia 6708 connected in a non compatible mode " How can I undo this and make it compatible. Apparently customer care cannot help. Anyone with a solution ? Much appreciated as I paid a damn lot of money for this phone and use it for my business. Thanks a lot

Does any prompt appear in your phone when you connect the usb cable? In some Nokia like my N91-2, I have 3 option(PCSuite,Mass Storage, & Music) & selecting mass storage give that message, which one have to ignore. Windows treat the phone memory as just another external harddisk like flash disk.
Did you download the PCSuite version specifically for your phone model?Message Edited by android on 12-Dec-200711:22 AM
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Solved!
Go to Solution.
Attachments:
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Hi EugeniuSp,
- Which Windows version and which Windows Service Pack do you have installed?
After that, please try following:
- First, disconnect both phones from your PC.
- Then reboot your PC
- When PC has started again, start again Nokia Suite
- Try now connecting your phone in PC Suite mode to your PC via USB cable
- Does Nokia Suite now connect to your phone?
If that didn't help, try following:
- Disconnect your phone from PC
- Go into WIndows Control Panel
- Search there installed programs
- Uninstall Nokia Connectivity Cable Driver
- Restart your PC
- When PC has restarted, please run again Nokia Suite installation package (available from www.nokia.com/nokiasuite) and choose repair option
- After Nokia Suite installation has completed, try connecting your phone again to your PC.
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N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

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Nokia 6708 - cannot connect to PC Suite 6.85

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