Nokia 6710 - ring tone sets to silent at random ti...

Hi,
Having a random problem with my business phone.
Ringtone sometimes sets to silent mode. The only way to reset is to reboot/restart the phone. Have missed several business opportunities as a result of this issue!
Has anyone had the same problem or know of a solution to my dilemma?
Phil.

Are you using the preinstalled tones or your own mp3s ect
if your using your own tones move them to the phones memory
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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Nokia 6710 - ring tone sets to silent at random ti...

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