Nokia 6720c - sms receiving problem

I have a problem with receiving text (sms) : when i have an incoming message(sms only,the email works fine) the phone beep twice (as normal) but the screen goes blank and it doesen't show the message "1 new message".
Last FW is installed.
Help.

try removing battery for ten mins then do a reset the code is *#7370# security code is 12345 back up your data 1st such as contacts videos photos and apps
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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