Nokia 6970 show "No permitido" when enter unlock c...

I followed steps given by my operator (Moistar Argentina) to unlock a Nokia 6790 with the correct code than they sent me, but it seem to be invalid (said "código erroneo") and now say "No permitido" (not allowed) when try to unlock it
the steps than they sent me are:
1 - remove SIM
2 - Enter #pw+code+1#
The code was a 15 diigits code
This is the correct procedure? try to unlock without SIM at the phone?
And now than say not allowed, how can unlock my phone? I want buy a N97 then will sell my 6790 (unlocked to gain more money)

leo3487 wrote:
I followed steps given by my operator (Moistar Argentina) to unlock a Nokia 6790 with the correct code than they sent me, but it seem to be invalid (said "código erroneo") and now say "No permitido" (not allowed) when try to unlock it
the steps than they sent me are:
1 - remove SIM
2 - Enter #pw+code+1#
The code was a 15 digits code
This is the correct procedure? try to unlock without SIM at the phone?
@leo3487
Unfortunately you only get three attempts before you are locked out, although a Nokia Care Point would be able to reset device provided "Proof of purchase" available; also I hope provider instructions told you to use repeated inputs of  * key (star) for pw+ ?
With latest devices the instructions do seem to be unlock without SIM in device, but don't know at which point in time this procedure changed.
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