Nokia 700 touch troubles

my nokia 700's touch screen doesn't respond normally when the phone plugged to the charger, when i unplug it it works fine. Is there a defect with the phone or the charger? I'm using AC-15E charger.

Hi itinaina,
Thank you for your post and welcome to the forums!
This is not how the phone should react to charging. Check that your phone has the latest firmware using Nokia Suite. Just select Tools > Software updates and update if necessary. 
If this does not solve the issue, hard reset your phone.
Dial *#7370# to hard reset your device.  Hard reset will remove all settings and personal data off the phone, so remember to backup of your phone with Nokia Suite first.
When prompted for security code, default code is 12345.
If the problem still persists, visit your nearest Nokia Care Point and let them have a look.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

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