Nokia 701 touch sensitive problem

I have with me 701 with the latest firmware version, i often have touch sensitive problem. Sometimes it get ok by just switch off the phone and sometime by removing battery (becoz then button too don't work).
what should i do?
Someone Plz help !

Hi salih_367,
Thank you for your post and welcome to the forums!
We're sorry to hear about your problem. It seems that your Nokia 701 headphone plug has a connectivity problem. As the problem is likely caused by the phone hardware, it is something you cannot fix yourself without voiding the warranty.  What you can do however, is to check if the socket may have gotten some dirt or fluff in and try clean it. 
If the problem persists, we would advise you to visit your nearest Nokia Care Point and let them have a look. 
Let us know how you get on,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

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