Nokia 7370 "Updating Software Failed"

Hi,
I tried several times to update the software of my 7370 but after the NSU tells me that there is new software available and after its download the NSU starts updating but after a while it says "Updating Software failed" and asks me if I want to retry but with no results.
Can anyone help me please?
I tried with the phone in charge and I had no internet connection problems.
Thanks in advance

did u follow all the steps as mentioned in the guide? (phone on general profile, sim card inserted etc)
if it still didnt work, maybe there is some installed software interfering with the update? reset your phone to original state (*#7370#) which will delete all contacts etc and restore to factory settings and then try the update again
if it still refuses to work, take it to your nearest nokia service center

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