Nokia 7373 Incoming calls

I got the Pink Nokia 7373 a few days ago but I'm having trouble with incoming calls.
All incoming calls, regardless of their location or network are coming up on my screen as "CALL"
There is no identification of who is actually calling me.
I've looked in all settings on the phone and don't have a clue why it is causing this problem.
Please help as it is driving me around the bend!!
Faye

Faye,
Caller identification is an operator issue. Please contact to you mobile operator to check it.
Andrey
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Nokia 7373 Incoming calls

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