Nokia 7610 and O2 service

My son's mobile was taken by his mother - a strange woman. I asked O2 to block it to protect his memory and messages. They did so. The strange woman returned the phone and I asked O2 to unblock it and have done so repeatedly. Two weeks ago they informed me that they had completed a form and it would take ten days. Today they informed me that they could not unblock it as a year has now elapsed since the phone was initially blocked at my instigation and they are incapable of unblocking it. With a fine disregard for the environment they suggest I throw the phone away. I wish to have a new IMIE set up and am UK based. The phone is registered in my name and with my security details as is the IMIE with O2. You really could not make this uo could you? Can Nokia help or can anyone tell me where I can legally have my IMIE number changed in the UK to make the phone that I paid for function again? O2 can't. Can Nokia? Thanks.
EDIT: IMEI removed.Message Edited by brandon on 02-May-2007 12:56 PM

You may want to remove that IMIE number from your post ..

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A q about Nokia 7610 and PDF Files

i just bought a Nokia 7610 and tried to install Adobe Reader on my phone then when i tried to read a pdf file it did not show the file, it rendered the bits and encoding only. anyway can i read pdf files on Nokia 7610? if not then what phone can i use to read PDF files?

Feels great to know that you're liking the new Nokia Asha OS. It is really a nice phone perfectly suited to its price
Coming to your queries:
1. I haven't yet played around with the 501 yet, but as per my experience with previous Asha phones, I'd say, Yes you can download the games again even after those 60 days end. Actually what happens is that the 60-days interval isn't connected to your Nokia Account or your IMEI and is instead stored on the phone itself. Resetting the phone to factory restarts that number again from 60 days. So its like a lifelong access to those free games. This could've changed with these new Ashas, but i highly doubt that
Another way would be copy the games to memory card and let them stay there. They won't be affected if you reset the phone to factory.
2. Nokia has kinda tried to unify the Asha OS so that they don't need to make differentiated software product files for each phone. So i think the device will receive updates for a long term. Including copy/paste or not will be a choice of Nokia anyways. So let's see if its implemented.

Nokia 7610 and parrot bluetooth

hi, i have a parrot fitted in my car, which worked well with my raza, but as this has broken i have gone back to my old phone the 7610. i can conect the the parrot but how do i get all my contacts on to the parrot, like i had when i was using the raza.
i have tried marking all so i could send via bluetooth, but the only option it gives me is to send them via email.
any advice greatly appriciated.

Hi,
This is taken from the headset's support website: http://www.sonyericsson.com/cws/support/accessories/hbh-ds200?lc=en&cc=ca
To pair the headset with your phone:
1. Make sure the headset is turned off.
2. Turn on the Bluetooth function and Bluetooth visibility in your phone (this makes the phone visible to other Bluetooth devices).
3. Place the phone within 20 cm (8 inches) of the headset.
4. Press and hold down the on/off key on the headset until the display shows the flashing pairing icon.
5. If your phone supports auto pairing, press "Yes" when you're asked to add the headset to the phone. If not, see your phone User guide on how to pair the Bluetooth device. If required, the headset passcode is 0000.
The headset shows the battery status and the on/off icon when successfully paired.
Note: When in pairing mode, the headset switches off if you don't pair it with the phone within 10 minutes.
Try the above with the steps you took on ur phone and it should pair up properly - most ppl tend to forget that u need to activate pairing mode on the headset as well as on the phone
if my post helped u out, please click the Star next to it to add some KUDOS to my name

Nokia 7610 and a DKU-2 cable drivers.

I installed the drivers for the DKU-2 cable but there was no connection when i installed pc suite. I tried installing new drivers and it tried deleting the old drivers, but it didnt work and the old drivers are not uninstalling now. Ive tried unistalling from add/remove programs but it just says that the version you are trying to install is older than the installed one.
anyone got any idea how i can uninstall the driver?

ok, i did some searching and found out, now ive reinstalled the driver and installed the correct version of the pc suite for my phone, and its still not working.

Nokia 7610, contact restore fails

Hi, I made a complete backup of my Nokia 7610 with Nokia PC suite 6.81.13. According to the log file (attached) the backup was done perfeclty. Then, my mobile was repaired (i.e exchanged with a "new" Nokia 7610) and I tried to restore my backup file. It seems to work perfectly well (see attached log) but I only obtained my msgs.. Neither Contacts, nor Agenda.. But if I open the .nbu file (Nokia 7610_17-8-2006.nbu) with notepad, I can see somewhere in the mess, my contacts.. Please, don't tell me that the only way to restore my contacts is manually.. What's wrong? Some other details : Operating system: Microsoft Windows XP Build 2600 Service Pack 2 Nokia PC Suite: Version 6.81.13.0 Language: English (but I also tried the french version) Connectivity Cable Drivers: Version 6.81.1.2
Attachments:
Backup_Log.txt ‏2 KB

Thanks for the help. Noki didn’t worked well for my nbu file, I think mainly because it had Hebrew characters in the contact names. I managed to solve this by eventually, I stripped out the vcard entries and cleaned it a bit with vim, then used perl to put into a format I could read into the PC suite contacts pane and sync’ed it back to the phone, so now I’ve got all my contacts back .
I have to charge Nokia for some 2 hours of my time though That PC suite software is NOT to be trusted, I would recommend all to not rely on the backup and just drag and drop all contacts from the contacts pane in PC suite to a windows folder (will create *.vcf files) and backup them manually. It is probably not a bad idea to backup the entire phone this way too.
Technically speaking, for the interested, the two main issues to solve were character encoding, so I had to use perl and convert any non a-z/A-Z char to “=char value”, which seems to be the format of the vcard PC suite likes. Also had to do some unix/dos line end trials before I got it right. I anyone needs help with this, I’ll be happy to help.
The perl I used is attached (remove the .txt extension), pretty simple. You’ll need a clean text file with the cleaned out vcard entries, the script will split it into vcard files at the format PC suite likes. No liability of course, so use at you own risk. If you have questions let me know.
Gili
Attachments:
gen_vcards.pl.txt ‏1 KB

Nokia 7610 signal (network) problem?

hello guys!
i have a nokia 7610 and it not working the way it has always worked.
the problem is that most of the time the phone loses the service network some times three times in a day for about 2 to 3 hours,but sometimes when i open it it works for some time but less than an hour.
I have tried changing the Sim card (service provider) but no change.
does any one has any idea as to why it's doing this and what can be the solution ( where can i touch?)

Your phones radio unit is not working correctly. Take it to a Nokia Dealer where they can test it and perhaps fix or replace it.

Nokia sites and services

Nokia sites and services By using the build-in web browser of E63, opening this address: "http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download" always ends up with blank page and this message appears: [... "fastinnerhtml!" ...] And the following address: "http://maps.ovi.com/services/mobile" ends up with this message: [... Sorry... Ovi Maps isn't available for mobile web browsers, but you can view it in all its glory on your PC or Mac. ...] Why ? Why is it that the company whose main products are smart phone but its service can not be accessed by using its phones? It seems to me, many nokia's sites are more and more complicated. I like Yahoo and Google which provide mobile sites or basic html. Perhaps, Nokia's web designers never use Nokia smart phones for browsing.
E63-1 (410.21.010)
3110c (07.21)
Padsticker
http://batu35.googlepages.com/index.html
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Hi dl
try contacts.ovi.com/dist/nmob, its what I have as a link on my E71 and you can access the maps info and stuff from there.
Alternatively, have you tried the 'my nokia' link from the mobile, you can access ovi from there and download the ovi suite and you can manage your maps using that.
Good luck.
PS I tried your 2nd link above and get the same so don't worry about it, just a matter of finding the right place
E71-1(241.04) RM-346 300.21.012

Old Nokia 7610 Supernova always connected email

Is there a way that allows Nokia 7610 Supernova (or all other phones with the same firmware) to use ALWAYS CONNECTED email such as Gmail and not to terminate the connection after 10-15 mins........... pls help!

Hi velizarcho12345,
You need to configure the Internet settings on your phone. To define how to use the service, select Menu > Settings > Connectivity > Packet data > Packet data conn. and from the following options select Always online so that it will automatically connect to a packet data network when you switch the phone on. This also applies to phone applications that require Internet connection like email.

Issues with Ovi store in Nokia N8 and the OS is ha...

Hi,
I have taken Nokia N8 in the month of March. It was all working fine and all of sudden I am noticing that the Ovi store is not opening tried resetting to factory settings, It did not help. Tried reinstalling the Ovi It also did not help. I went to Nokia Care and they said that they need to upgrade the software, They did but after that also the Ovi store is not opening they were also not able to install the ovi. they said that they need to check and if they cant then they need to send it to Delhi, I asked them for a Back up phone but they say that they cant give. what is this we take a Branded mobile paying such huge amount and when we have to give it service they say it will take a week to 10 days and for a time untill they confirm when they would give the mobile they cant provide a back up phone. Its really bad on Nokia. Its damaging the reputation of Nokia. Can this be looked into. Well I went to nokia care expecting a good hospitality but I felt like I went an Open market where if you want leave it else please keep moving....

Hi smartboy4u,
You may try to check this link for further resolutions:
http://discussions.europe.nokia.com/t5/Ovi-com-Ovi-Store-Ovi-Share-and/Ovi-Store-Problems-After-Upda...

Nokia 5030 and GSM 850/1900

Hi,
My brother bought a Nokia 5030 phone for his trip to the USA, on the Nokia website at http://europe.nokia.com/find-products/devices/nokia-5030/specifications Nokia 5030 according to specifications it support the following frequencies: EGSM 900/1800
GSM 850/1900
The phone worked fine on the EGSM 900/1800 Frequency.
Before buying we checked with Nokia support and they told him that the phone should work in the USA. Now he is there and his Nokia 5030 couldn't detect any operator either by auto or manual search, he tried putting his SIM card in another phone and it detected a network, so its not the SIM.
I have tried contacting Nokia support in my country, and they still told me that the phone should work in the USA.
They told to try and perform a factory reset, but it didn't help.
Also the box says "made in Romania" and it has only EGSM 900/1800 written on it.
Also in the manual there is in mention of GSM 850/1900 frequency.
(http://nds1.nokia.com/phones/files/guides/Nokia_5030_UG_en.pdf)
My brother had to buy another phone (a Nokia) to communicate with me.
Is there something wrong with that particular Nokia 5030 phone,
or it does not support GSM 850/1900 frequencies,
in that case why Nokia support tells me that it should work and the Nokia website lists that frequency in the specifications.
Thanks.
Message Edited by sergy1 on 01-Oct-2009 09:04 AM

Hi,
I see I’m not the only one that encountered that issue.
I think that unless you have a manual or box that says that the device supports GSM 850/1900 frequencies, it will unfortunately not work and I think that software update won’t solve it as it appears to be a hardware issue.
Its looks like that they’ve listed this phone as a quadband in their internal documentation so that the tech support and sales thinks that this phone is a quadband while its not.
(I called twice before buying and spoke with two different customer service representatives that assured me that the phone supports the US frequencies, and that it must have been a mistake that the manual does not list it as such.)
I hope that Nokia will notice and finally update the Nokia 5030 online specifications page, so that it would explicitly state that Nokia 5030 is not a quadband phone, like they did with their other phones.
Here is a little update:
After escalating my support request, and speaking to the customer support manager (and repeatedly asking for them to verify it with global Nokia), Nokia Israel (It’s actually represented in Israel by a company called Eurocom) acknowledged my request to return the phone for a full refund to the retailer, and offered me a small compensation (which I guess is better that no compensation at all).
Today I should return it to the retailer, and I hope there won’t be additional problems with that.
One thing I liked about the phone, (I guess this feature is available on most new Nokia’s phones) is its alarm clock feature that pronounces the current time as it tells you to wake up…
One more thing,
Notice the fine print that appears on the nokia 5030 specs page:
“The availability of particular products, services and features may vary by region. Please check with the Nokia dealer nearest you. These specifications are subject to change without notice”
I hope that you will be able to solve the problem like I did.

Nokia Map and Drive+ Beta on Lumina 920 Feedback

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5. I love that under Drive+, it tells you which lane to get into ahead of when you need to make a turn or merge onto another way. However, the flip side of that is that there's no way to know which road you're currently on. This is probably more important for when you're in an area with a lot of highway/local way intersections. Also, it would be great if it also will display the next major 'road' that you will be getting onto.
So far I'm happy with some of the functionality and disappointed in some of Nokia Map and Drive+ and I have about a week left to decide to either stay with WP9 and Nokia or do I want to switch back to Android and Google Map.

hi there,
As this is a user to user forum only, if you wish to leave feedback with Nokia regarding their products and services, you can do so directly by clicking the Nokia Support link at the bottom of this page.

Nokia 6205 and PC Suite

I can get my phone to connect and be recognized by PC Suite but, it will not authenticate. Does anyone know if there is a solution for this? I contacted Nokia tech support and they said my service provider (Verizon) was not allowing this functonality. However, PC Suite worked fine on my previous Verizon Nokia phone and when I contacted Verizon - they said there was no reason it should not work. Verizon has not done anything to limit such functionality in the phone.

Have you tried another USB port in your PC ?
or
PC - desktop - my computer -right click with mouse - manage - device managre - see how th ephone is visible in list. If question marks etc. highlight- right click- uninstall
Boot PC and try again.
You should have the USB mode question popiing up in phone screen everytime you connect. Select dafault

Nokia 6280 and NSU support: the final request

I've decided to write this because it's extremely shameful that still now, more than 2 years after its introduction on the market, the 6280 hasn't an official update support, only due to the damned problem with the update from firmware version 3.40.
Is it so difficult to implement into NSU a system of firmware version recognition, and, in case, to block updates for phones with that version installed?
I continue not to understand this strange policy towards certain phone models, that obliges users to apply to unofficial, and illegal, upgrade methods (that work perfectly, if correctly used!)
I hope that, with the release of the next firmware package 6.60 (if it'll be EFFECTIVELY released, instead of inserting false version numbers in the section "Can I update" of the upgrade page - see this /discussions/board/message?board.id=swupdate&thread.id=29440&view=by_date_ascending&page=1 ) you're going to correct this lack of availability.

Ok so we cant help him but sometimes its good to let off steam, especially as his Nokia fone has been such a disgrace. I hope he reflects on his previous Nokia purchases , and when it comes time to upgrade he chooses a Nokia product. Its also good to keep in touch with customer service elements of Nokia, as this is just, if not more important than the actual product. If customer service is lacking then where is the confidence in buying with confidence !!
Nokia Lumia 520
 iphone 6 Plus.
Be happy !!

Problem with Nokia 7610 supernova

Hi
I bought my Nokia 7610 supernova recently. I am in China. It has the same problem- restoration of original settings- & that too in Chinese. So as per the solution given on one of the forums I downloaded Nokia PC suite & then I tried to update the software. Everything went well till I started the software update. It said fatal error because minimum memory required is 256 MB.And so update cannot take place. I tried to do it again but got the same result. I have at least 350 MB of free space in my phone at the moment. Can u help me with this? I have no idea how to solve this.
Thanks in advance.

i m shivu form india
i have 7610 s supernova
that has internal memory problem
when i check the internal memory it will shows only 1.3mb only
and it ll not support any thems show the error 'not enough memory'
but in phone memory there is on data .
how to solve this problem i can't understand :-):. Plz tell me

Nokia 6280 and errors with iSync

I have purchased a nokia 6280 and paired the phone to my mac. I am wanting to sync my address book and calendars from my mac to my phone.
I can send individual cards from Address Book by selecting the card and then going to CARDS>>SEND THIS CARD. When I try to sync using iSync 2.3. I receive the message
[Nokia 6280] Connection to the phone failed.
Please make sure that your phone is turned on. If this error occurs again, please restart your phone.
Device "Nokia 6280" synchronization failed
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Hi hobitton,
I have had this problem before and i took it to a nokia service centre, i told them to clean it and also i told them if it was common, they said it was very common and the man said it happens to all the 6280's (mostly), then he cleaned it for me, i think i know how to clean it but i have NEVER cleaned it myself because i don't want to void my precious 24 months warranty but i'll give you some advice, NEVER try to clean this phone even if you had a solution NEVER clean it.
Nokia N95
V 20.0.015
0546553

Nokia 7610 and O2 service

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