Nokia 7710 + Nokia PC Suite = Error completing the...

Hello everybody, here's Luigi from Italy.
I have had several Nokia phones starting from the good old 3310 to the Nokia 7710 that was my parents' Christmas present for last year.
The problems begun when I brought it first to a Nokia Point for a firmware updgrade to version 4.10.0 30-09-05 RM-12. Since then, the PC Suite has stopped to let me see/save/send messages from/to/trough my computer.
I'm using an IBM Laptop with Windows XP SP2, but I also tried on a desktop pc with Windows XP SP1, but nothing changed: it shows for a long time a little dialog box with a laptop and a mobile phone exchanging informations, and than it says that the operation could not be completed.
So, since last Christmas I've been trying to save my messages to my computer, but I wasn't able to. I called Club Nokia Careline (Italy), and they didn't know how to help me. I got so many messages that it took 3 hours to move them into the "Archive" folder in the memory card. And now I feel that my phone can't handle all my messages, and when I access the "Archive" folder, it is terribly slow, and often it gives me a "General: Memory is full" error.
Today, I updated to the lastest pc suite, but the only difference is that the enimation of the mobile phone and the laptop is different, but I still can't access my messages.
What I've tried so far:
*Reboot Phone
*Reboot PC
*Update PC Suite
*Reinstall an older PC Suite version
*Try on another PC
*Update SMSsync
*Reinstall SMSsync
*Format the mobile phone
Please someone, tell me that there's a way to move the messages to my pc so that I will be able to read them.
Sorry for any English mistake, as said, I'm Italian and I'm still studying English.

What version of firmware have you got on your 6230i? To find out, type in *#0000#
Also, what Bluetooth drivers are you using and what is the connection speed with your infrared connection?
To find both of these out, you'll need to go to device manager.
BT drivers - control panel, system icon, hardware tab, device manager, look for an entry that refers to Bluetooth, double click on it to get to the properties, click on the driver tab and you will see the driver provider and driver version.
IR connect rate - control panel, system icon, hardware tab, device manager, infrared devices, double click on the infrared entry, go to the advanced tab, select max connection speed or speed limit, whichever it's called and have a look at the value on the right hand side... you want this value to be either 115200 or 115.2kbps - if it's not, change it to one of these values and try again.

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Nokia OVI Suite Error - Unable to read the tracks

I have puchased Nokia X6, which comes with unlimited music download. I have registered my PC with this subscription and downloaded music from the store.
However recently the Nokia OVI suite Software 3.0.0.290 gives a error on clicking the Music section - Operation Failed "Unable to read the tracks"

I have OVI Suite 3.1.1, and a Nokia 5230, which works with OVI suite only while there is no Micro SD card in the phone. This was the same with OVI 2, as well. WIth the card inserted, the /private/10208913 folder is regenerated every time the card is plugged back into the phone, and a "New Hardware Detected - MTP" message appears every minute or so, which also denies accessing the phone through windows explorer despite selecting the Mass Memory Mode. I've been unable to load any new music to the phone for months, despite countless retries.
I have win XP, and a crumbling confidence in Nokia. A tragedy that I have bought an X6 for the other half, which I have not had time to set up yet, and another 5230 for my father which was also several days toil of installs and reinstalls of OVI Suite and OVI Music on a Vista PC. Nokia OVI just seems like nothing but constant hard work, and what I could have earned in overtime would have paid for a much slicker product. Unless Nokia can sort this out, rather than relying on discussion groups to try to help user groups resolve what seems to be a flakey product, from my limited experience, I don't hold out much hope for this product line.

Nokia OVI Suite error code 80043bf5

Hi,
I am using Nokia N97. I consistently had problems with this phone and it was replaced 4 times by my servise provider (3) everytime I sent it for repair.
Now, I am unable to sync. my contacts to the phone and i consistently get this error message 80043bf5.
I have un-installed and re-installed botht he phone and pc software and have also installed the windows drivers just to make it sure. I ahve also read through other pages in yoru discussions and followed the steps. Can anyoen please help me. Nokia I would be greatful if you could tell me how to resolve this. Yes I ahve the latest OVI suite and also the phone software.
Thank you
S

Try this first
Could you please try this and check?
1. Run Outlook 2007 > Help> Office Diagonastics
2. Rund NOS and connect the device> Sync repair sync
3. Sync now
If this does not solve the problem then go for 2nd Option
2. Upgrade may repeat the same problem. Better to go for a fresh installation.
Could you please try this?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia PC Suite - Where are the Backup Files

Hi.
Where are the backup files store and what is the extension , I have tried to find them.
I want to store them on my D: drive for safety
Thanks.
Nokia 5800
FW 21.0.025
Solved!
Go to Solution.

I can find the backup files using pc suite without any problems, but as i said i want to copy them to my d: drive.
I have unhidden the entire c: drive and searched for .nbu .ncc .nfb .nfc .ngr all nokia backup extensions without result.
I am using Vista and have checked in every directory for my user name.
Thanks for the help.
EDIT : I managed to find the backup files, they were in the directory i had created on my d: drive for my nokia games and software with the extension .nbu , how they got there i dont know?
Message Edited by tinderboxuk on 05-Jun-2009 11:22 AM
Nokia 5800
FW 21.0.025

Nokia PC Suite Error. Phone will not install. Reso...

Seek wdf01000.sys from c:\windows\system32\drivers folder
rename or delete.
Open regedit
seek for keys and remove them, might be there or then not
HKLM\SYSTEM\CurrentControlSet\Control\Wdf
HKLM\SYSTEM\CurrentControlSet\Services\Wdf01000
Now plug your phone and it should install itself.
This "fix" helps atleast if your wdf01005inst.log
tells you that "FileVersion of C:\WINDOWS\system32\DRIVERS\wdf01000.sys is Greater Than 1.5.5600.0"

Hi KapishB,
Welcome to the Nokia discussions board!
In order to use your Nokia X2-01 as a modem, I advise you to follow the steps below:
1) First of all uninstall Pc Suite and Ovi Suite by installing PC Suite cleaner on your PC.
2) Then restart your computer
3) Download Nokia Suite and open the program
4) Connect your device by USB cable and in Nokia Suite go to Options > Connect to internet
Your computer will now be connected to your phone's 3G internet connection.
Make sure you benefit from a data plan from your network provider.
Let us know how you get on and please post any other questions you may have.
haZey
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia PC Suite installation error

Hello everyone!
I use Windows XP Professional Edition SP 2, Nokia PC Suite 6.86.9.0 rus. During installing this PC software on my PC I got an error: dialog box named ServiceLayer shows "Could not start service". Then after installation is complete and I run it I get new error message: "There is no available connection types for your phone". It lasts approximatly for 2 months. I used older versions of Nokia PC Suite before and had no problems. Please explain me what it all means and how can I solve this trouble? Great thanks in advance to everybody who help me

I have experienced exactly the same problem, running Vista Business SP1 on a 6-month old ASUS laptop. Several versions of Nokia PC Suite have returned the same error message: There is no available connection type and therefore connection to phone cannot be established. The wizard will exit.
I have just followed all steps in earlier posts and downloaded and installed PC Suite 6.86.9.3 English version and am still getting the same error. I had thought that this might have been caused by SP1, but am now not so sure. Earlier versions (pre 6.84.x) worked without problem, but now the installer checks to ensure it is the latest version and these newer ones all fail at the same point - connection. Any more suggestions on how to overcome this problem?

Help! PC Suite, Nokia Application Installer error!...

Hi, I have a Nokia n73, and I am currently using the newest Nokia PC Suite downloaded from the website. However, I encountered this problem when I attempted to install sis and jar files through the application manager.
"Nokia Application Installer has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information .................................... etc etc............................................. Send Error Report/Don't Send"
I've read a few problems similar to mien in the forums; however, none had end up with a solution, or not that I know of. Also I know I am able to install sis files just by using the Nokia Phone Browser and opening the sis file there. However, this did not work for me as well, the same pop-up "Nokia Application Installer has encountered..." pops up!
I was just wondering if there is an easier way to install the sis and jar files, without having to go through fixing this problem.

Of course there is! If you have a bluetooth adapter you can send the .sis (.jar) files from your PC to your phone.
Nokia N73 v 4.0735.3.0.2 RM 133

Fine tunning the new Nokia Ovi suite 2.0.2.42

Hi,
I just installed Nokia Ovi suite and have configured some settings but the followings are either not available or can't be configured:
SMS , call and battery notifications are missing as compared to Nokia PC Suite
Calendar cannot be viewed , I can only see (contacts , photos , messaging and Music) on the home screen
Device backup time cannot be set
Sync period with MS Outlook cannot be set
Calendar items that are older than 4 weeks cannot be synced
Under tools - options - device sync , I didn't select the message folder to be synced but the software has already synced SMS messages between the phone and computer! I didn't want to do that
Cannot create MMS message as opposed to Nokia PC Suite
In short the interface is cool but there are many features that are available in Nokia PC suite that are missing from Nokia Ovi suite
Any fix to any of the above issues would be appreciated

roz_n97 wrote:
As above, but syncing with Lotus Notes as well please. Can't move from PC Suite as yet...
I second that!
My postings are done on basis of my own opinions, and are not done on behalf of organizations I am or have been member of, nor employers I have or have had.

Nokia PC Suite support for Outlook and Thunderbird

Hi,
I am currently using the Microsoft Outlook 2007 combined with Nokia PC Suite to synchronize the contents of the Outlook with my Nokia N73 smartphone. I am now considering to switch e-mail client from Microsoft Outlook to the Mozilla Thunderbird. So my question is then, is Nokia PC Suite compatible with Mozilla Thunderbird?
I have in fact already installed Thunderbird, but it is not available as an option anywhere in the settings for Nokia PC Suite. All I can find in the Nokia PC Suite settings is a tab called "Microsoft Outlook" where I can choose the different Outlook profiles or change settings. In my humble opinion there should be a new tab added called "Thunderbird" or similar right next to the "Microsoft Outlook" tab in the settings for Nokia PC Suite after installing another e-mail client such as the Mozilla Thunderbird.
I know that there is this option to choose what e-mail client to use upon installing Nokia PC Suite, where I have chosen Outlook. Does this mean that I have to reinstall Nokia PC Suite to get this choice to choose e-mail client to use? If I do reinstall Nokia PC Suite, will I even get to this option at all? Since I am only reinstalling Nokia PC Suite and it is already configured once to be used with Outlook, I'm thinking that maybe this option will not even appear upon reinstalling Nokia PC Suite.
I don't have a clear memory of it but I think I once reinstalled Nokia PC Suite for some reason and I was not presented with this option to choose e-mail client as the first time I installed it. So this may require complete uninstallation and deletion of files and Windows registry for Nokia PC Suite, and then a fresh installation of it to get to this window where to choose e-mail client.
Even when and if I get to that window, it's no guarantee that I will be able to choose Thunderbird even thou it's installed. Why? Because I know from experience that commercial and proprietary software like Nokia PC Suite tends to only support the industry standard platforms and systems and applications, or de-facto industry standards like the extensively used Microsoft Outlook and other Microsoft products. I know by experience that such software as Nokia PC Suite love to lick Microsoft's **bleep**. Don't you think?... or don't you know? You disagree? Well lay it on me, tell me what you think!
I would love to be able to synchronize my mobile phone with my computer, even if I may use a Linux or other nix-like operating system. But if Nokia PC Suite doesn't even support e-mail clients other then Microsoft Outlook, such as the Thunderbird, then it's probably too much to ask for a Linux support for Nokia PC Suite. Or is it?... does Nokia PC Suite support Linux?...

Thanks for your answers!
By this time I have made a clean install of Windows Vista at least three times, and on one occasion I remembered to check this this thesis of mine that I mentioned above. So for the purpose of testing if it's true that the Nokia PC Suite installation process or Nokia PC Sync configuration wizard does not present the user with the option to choose Mozilla Thunderbird as e-mail client, I have done the following.
I have made a completely clean, out of the box installation of Windows Vista on the computer (retail version, non-custom branded Vista version). After installing the needed and important drivers for the system and other software required for the proper operation of the system and few other software, I went on installing Microsoft Office with Outlook 2007 as one of the first software applications. Then I installed Mozilla Firefox and Mozilla Thunderbird. After I had done that, I installed the Nokia PC Suite.
As my thesis predicted, after successfully installing Nokia PC Suite and the Nokia PC Sync configuration wizard was started, I was not presented with the option to choose Mozilla Thunderbird as my e-mail client, even thou both Microsoft Outlook and Mozilla Thunderbird were installed prior to or before Nokia PC Sync. In other words, if this was a limitation of the Nokia PC Suite or it's installer, where it does not recognize e-mail clients that are installed after Nokia PC Suite itself, then installing the e-mail clients in this order should make Nokia PC Suite recognize it. But it did not, or at least as long as the Mozilla Thunderbird is concerned. Thus, this proves my thesis - Nokia PC Suite is currently not compatible with Mozilla Thunderbird. And Mobile Sensei Petrib confirms this also.
Here follows a screenshot of the actual Nokia PC Sync configuration wizard.
http://img341.imageshack.us/img341/9803/nokiapcsyncsd3.jpg
I'm afraid we will have to bear with this. I personally don't believe that there will ever be any official release of Nokia PC Suite that will have full support (or any at all) for other e-mail clients then just Microsoft Outlook and Lotus, or that there will be any official Linux or nix-like version of it. Not today, not in next five years, and not in one thousand light-years from today. We can hope, but the odds are pointing in the opposite direction.
So bear with Microsoft Outlook, and the Windows **bleep**. No pay, no play! Unfortunately... fortunate for Microsoft, Nokia, and others alike, but unfortunate for us end users.
Message Edited by altair8801 on 27-Dec-2008 01:31 PM

Syncing from E7 to Nokia Ovi Suite " Not Working "

Hi
First i opened Ovi Suite today & it worked just fine, & it notified me about new update & after i did update to 3.1.1.90 nothing start work as normal as it use to be.
I restarted Ovi Suite & first thing i keep getting is this note:
Operation failed
Unable to read the tracks.
Of course the syncing problem not solved after this " welcome note ! "
Always nothing sync, not contacts photos nor videos nothing at all & i got this message all the time:
Sync done
Some content was not synced properly. You can check what went wrong and then sync again.
Warnings-Contacts
There was problem with syncing your contacts. Please restart Nokia Ovi Suit. If that does not help, try repairing Nokia Ovi Suite
Error code: 83940004
As i said at the beginning of my message restating not helping & i did repair sync but nothing worked in both ways & now i'm writing to u cuz i'm sure the problem is with this new software version.
So is there any chance to save my contacts photos & videos to my Nokia Ovi Suite???

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Maps install error "Something's gone wrong" ...

Hello everyone,
Had to do another hard reset on the phone yesterday.
Can't install the Nokia Maps with Ovi suite.
It keeps reporting a "Somethings gone wrong" error &
"Could not install the following applications: Ovi Maps - with free navigation
There was a problem with the software update service
Please restart Nokia Ovi suite and try again. If the problem persists, uninstall Nokia Ovi Suite and download the latest version pf the application"
Tried restarting Ovi, tried uninstalling reinstalling without success keep getting the same problem - "Something's gone wrong"
Anyone help,
Thanks

Have you tried via OVI Store on device?
Happy to have helped forum with a Support Ratio = 42.5

Nokia Ovi Suite Application Update Failure

Hi there!
When I tried updating the Nokia Ovi Suite version 2.1.1.1 installed on my PC:
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
I get an error message:
Due to an unknown internal error, installation could not be started. Error code: 14007. Try restarting Nokia Ovi Suite to correct the problem. If that doesn't help, try restarting the computer.
What is the problem? Your advice are strongly appreciated.
Thank you All!
"If you think this post is helpful, please click on the green button"

Hey,
Nokia Ovi Suite 2.1.1.1 is a bit old version,
Uninstall Nokia ovi suite, install Nokia Ovi Suite 2.2.1.23 from www.europe.nokia.com/ovisuite
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia maps suite.. NEW

Nokia Maps Suite: Everything You Need To Know
The new ‘Nokia Maps Suite’ was arguably the biggest application release at the opening day of Nokia World 2011. The new suite brings ‘the future of location-based services’ to your fingertips. Designed with the commuter in mind, the new location software is the best way to travel on trams, trains and buses with worldwide coverage. Perfect for when the train, bus and tram break down and you need to use Nokia Maps to find your way on foot. Sharing is also a core competence of the new suite, the ‘Pulse’ application allows you to check in with friends and family on the go, presumably this is to ensure your finger is always on the pulse!
We are going to take you on a wild rollercoaster ride that explores the four main location-based software groups that complete the Nokia Maps Suite. Here is a quick overview for those that like to keep it top line, before we delve deep into each group:
1. Live View: A new augmented-reality browser that turns your phone’s camera viewfinder to help you spot places of interest.
2. Pulse: Enables you to privately share and discuss your location, photos and mood with friends and family.
3. Public Transport: You don’t need to work for CSI:Miami to solve this one. The Public Transport app tells you the most efficient way to get from A to B using public transport anywhere in the world.
4. Places: Once again, the clue is in the name, this app quite simply helps you discover places around you.
Nokia Live View via Nokia
Now it’s time to do some delving.
Live View
The above image highlights the most exciting feature of the Nokia Maps Suite. Some of you may have never used augumented-reality on your smart-phones before, so we thought we would give you a quick augumented-reality check. Augumented-reality essentially merges the worlds of online and offline. Take the street you work, live or study on, if you were to open the app and point the camera down the street, you would not only see the physical elements of a shop, restaurant or bar but you would see the virtual elements of the shop superimposed on your screen. By ‘virtual’ we mean the information about the shop that is available online. So this may include the shops name, the products it sells, the opening times and its exact location from where you are standing. Sounds pretty futuristic doesn’t it! If that explanation didn’t make any sense then here is a definition of augumented-reality. Augmented-reality used to be offered as a stand-alone application but now it joins the new Nokia Maps family.
If you are not comfortable using the camera view you can always switch to a list or map view of your surrounding area, but we think that takes the fun out of the whole app. There is also a great feature that lets you browse famous places from around the world.
Pulse
Pulse is a great new feature that lets you connect with friends and family in a private capacity. You don’t need to belong to a social network, you simply add your location with a post and everyone else you have added will see your latest activity. Your post could include text, a photo or your location. The app is private by default so there is no need to build a 10ft wall around your personal details. Nokia Pulse is also integrated with maps so as soon as a friend checks in nearby you can find out exactly how to reach them, or alternatively, exactly how to avoid them! Check out the video below, it explains everything about Pulse:
Nokia Pulse via Nokia
Public Transport
This is a great app for those of us travelling long distances on public transport everyday. It neatly combines several methods of public transport into one easy interface. So, if you know you might need to take a bus, tram or train on your travels, then all of the proposed timings, locations and routes required will be displayed. You may even be directed to walk some of the journey to reach your next form of public transport, unlucky! The app has ‘up-to-the-minute’ updates on all bus and tram routes in 45 cities and the device tracks public transportation directly on a mobile device in more than 430 cities worldwide.
Nokia Transport via Nokia
Places
Need to find a last minute Michelin Star restaurant for some new clients? Forgotten to get your wife flowers on your wedding anniversary? Or are you just bored of going to the same burger bar every Friday lunchtime? Well the Places app is a fantastic solution to these problems because it gets you to your desired and undiscovered destinations faster and more efficiently. You can check ratings and reviews for restaurants you are unsure about in a foreign land, get directional advice to the location you have chosen and then find the nearest taxi rank to grab a trip home. The software is designed to help you find locations in your local area that you may have previously been unaware of. Who knows, that burger bar you didnt know about behind your office could be alot tastier and better value for money than the one right in front of your office!
So, there you have it, our take on the new Nokia Maps software. We can’t wait to put some of these technologies into practice, in the meantime though we want you to tell us whether this sounds like the future of mapping and if not, why!? Do share!
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

OK I feel silly now. I just realized that the links to donwload maps manually work now...
I will try again to add them through Nokia Suite in 10 hours and I will use manual download if it does not work.
Thanks anyway and I advise everyone to download the whole world to be prepared for the moment where the server is unplugged.

Maps 3.08 won't work in Nokia Ovi Suite 3.1.1.85

I am having problems trying to get the Maps to work in Nokia Ovi Suite. When I click on the maps I get a mesage that tells you that the map application is still open in your phone and asks you to close it but, in fact, Ovi Maps is definitely NOT running; then there is a key on the screen asking to retry and when you do that the following message appears:
"Something's gone wrong. There's a problem with Nokia Ovi Suite. Restart your computer. If the problem won't go away, uninstall Nokia Ovi Suite and download the latest version of the application from www.nokia.com/ovisuite." Been there, done that, I have the latest Ovi Suite software (3.1.1.85) and the latest phone's firmware and the map application is definitely closed but still I'm unable to connect to the map's server when my phone is connected.
I also want Symbian Anna!!!!!

http://betalabs.nokia.com/apps/nokia-maps-for-mobile-v3-08/bugreport/34483/no-sync-of-maps-possible-...
This solution worked for me. Good luck

Nokia Pc Suit problem

I have Windows xp servic pack 2 (sp2) And Nokia Pc Suit 7.1 ( the last version i downloaded it on 11.04.) and i use USB cabal .... my pc suit don't let me choose (when i try to make a new connecion with my 5230) if i want infrared ,bluetooch or usb cabel but my pc can access nokia's memory and i put a link or this ( http://www.mediafire.com/i/?zzyznzzjogz ) with a screen shot
..and on my mobile's usb is set on pc suit
P.S: Excuse my enlish
Solved!
Go to Solution.

I repared it...... I used an application name Nokia PC Suite cleaner then i reinstaled The suite ....

Nokia 7710 + Nokia PC Suite = Error completing the...

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