Nokia 808 HSPDA solution

To summarize the 808 3G bug thread: Nokia 808 devices have a known bug (their capacitor is not handling the energy in low connectivity areas causing it to restart - or something of that nature using big words, I'm not an engineer ), Nokia has come out and admitted that this is a hardware issue and claimed they sent instructions to their care centers on how to fix it, then... Nokia did nothing. Very few people sending their phone to the care center are actually getting them fixed, instead they just replace them with more broken phones. Nokia technical advisors have also stayed completely silent on the forums lately. So what can we do to fix this?
Go to http://www.amazon.com/gp/help/reports/contact-us , Report a Violation of Our Rules for seller Nokia and listing ID B0087OXZ3K , then write in the comments that the Nokia 808 has a defective mainboard, is constantly freezing, the repair centers are not fixing the problem, and Amazon needs to take the product off until Nokia addresses this issue. Get everyone you know with one of these phones to do the same.
This is the only way something will get done.
Nokia is not fixing these phones, despite knowing what the problem is. They are ignoring tons of user complaints both on this forum and on Amazon's reviews, and are doing nothing to address this issue (issuing a recall or teaching their care centers to properly fix them). If we can make Amazon, their main US retailer,aware of the problem and suspend their sales, we might actually accomplish something.
It's crazy how little Nokia seems to care about customer satisfaction for its recently FLAGSHIP phone. The company's struggling in sales here in the US, meanwhile people support them by buying a phone that they can show off to others and boost the company's name, and Nokia sells them a broken product which it doesn't fix. If that's how they're choosing to support their loyal customers, the company doesn't have much of a future left for it. For now, let's at least force it to fix the broken phone it's been selling everyone.

Yep. Suggesting to "disable HSPA" to fix the problem is like a mechanic telling someone whose car shakes at 70mph that they should just drive 50 instead. That's not a solution. If a feature is broken it needs to be fixed, not ignored.
I agree it's not a showstopper, but it still really bothers me. They're spending more money sending everyone replacement phones that don't work multiple times than they would if they just fixed the board. Not to mention they're building ill will towards the company - I've read multiple people on here say they're thinking of buying the Xperia Z or another cameraphone. Instead of addressing an issue and having thousands of people walking around with an 808, taking great photos, then bragging to everyone about how awesome their phone is (creating tons of free publicity for Nokia), Nokia ignores this problem making people their phones or complain about them not working properly.
I'm still optimistic about themand I am long stock in the company, their technology is amazing, I just think they've been making some really poor decisions with this model.

Similar Messages

  • Request for Skype and Camera Controls on Nokia 808...

    Hi Yvonne,
    One of the major issues I have with my Nokia 808 is the lack of compatibility of some basic apps like Skype. Some of us need them for business as well as personal needs. Request you to look into rectifying this.
    The other major issue in a phone whose USP is its fantastic camera - is the lack of functions to control the aperture or shutter speed in manual mode - c1/c2/c3.
    If these are addressed - this is the best camera phone - FULL STOP.
    Regards,
    Smithin

    Skype can be found here and advice on camera settings and tips can be found here and Here
    good luck 
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Nokia 808 - questions about email client

    Hi guys, i am considering purchasing the 808, however i have just one concern, does the exchange activesync support html format, i am used to see the pictures within the body of the email, thanks in advance.
    Solved!
    Go to Solution.

    Hi galaga742,
    Thanks for your post and welcome to the forum.
    I've just tested this for you, the Nokia 808 doesn't support html format. A picture sent within the body of an email will be received on the phone as an attachment and will not be visible in the email itself. 
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  • Antivirus for Nokia 808 Pureview White

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    Hi PBhowmik,
    Please read this article for a detailed explanation: http://discussions.nokia.com/t5/Pool-of-Knowledge/Should-I-worry-about-viruses-or-malware/td-p/10961...
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  • Nokia 808 PureView : Focus problem?

    Hello Nokia,
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    @Comediatic
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  • Nokia 808 Pureview GLONASS support

    Will the Nokia 808 Pureview support GLONASS?
    I see the N8 is listed here:
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    Hi Obviously,
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  • Nokia 808 PureView, is it still being made and are...

    Nokia 808 PureView, is it still being made and are there any official stores selling this phone in Hyderabad, India???

    They are still being supplied.
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    -------------------If this post helped you, click on accept as solution.------------------
    -----------------------------Appreciate by clicking on white star.----------------------------

  • Nokia 808 installed as a camera by Windows XP, Nok...

    Hello, all.
    After setting the USB mode to "Nokia Suite" on my Nokia 808, I connected it to my computer via USB cable. However, Windows installed the 808 as a camera. So, when I open Nokia Suite it cannot connect to the 808. This is extremely frustrating.
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    - Brandon Cobb
    President
    Super Fighter Team
    http://www.facebook.com/superfighterteam
    Solved!
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    @bcobbsft
    Have you tried setting USB connectivity mode to Mass Storage and connect to Windows Xp machine, then try changing to Nokia Suite mode using Nokis 808 user interface? For some reason upon Xp network I can't terminate USB mass storage connection from taskbar. but after changing upon phone interface it started loading drivers.
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    Happy to have helped forum with a Support Ratio = 42.5

  • "IM for Nokia" for Nokia 808 PureView

    why is it not available for Nokia 808 PureView?
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    Click the White Star icon if my post helped :3

    Hi soryuuha,
    Currently IM from Nokia has not been developed for the Pureview, but you can use alternatives such as Nimbuzz if you are looking for a instant messaging application.
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    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • Nokia 808 Pureview- No downloading from Nokia Musi...

    Guys, I just got a Nokia 808 Pureview about 20 days back after a fantastic 2 years with my N8 (on Anna).
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    Now, the problem is that when I try downloading it in my mobile, it just pretends to download, but the download never fills up ... in other words, no song is getting downloaded now.
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    Additional Details: I just checked on my PC: I am not logged into Nokia Ovi Music site. Also, my subscription has 340 days remaining.
    ================================
    ==============================
    My Story: Used 6670, Used N91, Used N8, Using Pureview 808 now. I requested Nokia to get N91's sound quality and features in the latest phones. No response from Nokia!
    Solved!
    Go to Solution.

    Hi Gaurav, Problem Solved! Problem Solved!! I got the solution. Read on... In your mobile:
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    But, if it is not downloaded, click on download icon and when download starts, long press on the same icon to stop download. Same thing.
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    Problem solved. Now you can download any song, even the same song which was stuck. Today, I just downloaded the entire Christmas Album which had a song which stuck, and few more other songs.
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    ==============================
    My Story: Used 6670, Used N91, Used N8, Using Pureview 808 now. I requested Nokia to get N91's sound quality and features in the latest phones. No response from Nokia!

  • Nokia 808 crashes periodically when 3G enabled (Ge...

    Hi,
    I have a Nokia 808 PureView Type RM-807, Software version 112.020.0309. I can provide more details if needed.
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    I will be staying in Germany until end of August. I am able to reproduce the crashes at the office am currently working in, so we have some reproducable scenario. However they don't happen that often here, it is like once every other day, so not optimum testing conditions unfortunately. I can profide full cell/operator information as provided by PhoNetInfo or any other diagnosis tool if you let me know which one.
    I have quite some data conusmers installed on my phone, there is the Facebook widget, the e-mail widget with a fastmail.fm IMAP account, the weather widget, and I frequently browse the web, use apps like FlickrUp to upload photos and so on. Initially, I also had installed WhatsApp, but that was the first app that I deinstalled when the phone started crashing, however, deinstalling did it not help at all.
    Any thoughts welcome, I am willing to help with diagnosing the issue.
    Best regards,
    Tobias
    www.tf-translate.net
    www.deutscheschule.kiev.ua
    Solved!
    Go to Solution.

    Dear Kosh,
    I resetted my device a couple of weeks ago because of the Wi-Fi trouble reported in an independent thread, just to be sure that my phone was 100% "virgin". I did not restore any kind of backup after that but re-did all necessary settings, installs etc. manually and copied some of the old photos to the mass memory, that's it.
    On a second thought, a source of trouble that should be eliminated could be WhatsApp. I read a while ago that users were having crashes with WhatsApp and not having crashes when de-instlaling WhatsApp. So very extremely hypothetically, WhatsApp could have done something to my phone that makes it crash even after WhatsApp and all its related helper apps have been uninstalled. So I could do another reset cycle and not install WhatsApp at all. I don't need WhatsApp anyway.
    Your advice of only making the most necessary settings is difficult to follow, because the crashes are more or less related to the amount of internet activity (either data volume or number of connections, I am not sure). No activity - no crash, the crashes always occur while I am doing something on the phone (that something could be anything - calling, browsing photos, uploading stuff to flickr, reading news with the pre-installed reuters app, trying to book a train ticket with DB navigator, ...).  So I need to configure at least the built-in Nokia applications (mail, social network) and install some 3d party apps in order to be able to work on the phone enough to trigger the issue. What I could to is to leave out the "always on" apps like WhatsApp and TotalRecall. As I said, I will try to find a time window to do it.
    Also, the crashes are not that often in the place where I am currently. Today I had 3G enabled the whole day and had a lot of VoIP and other activity, but the phone kept stable. I could of course book another holiday at that seaside with its flaky 3G connection for further debugging purposes, but that would be more expensive than getting a competitor's device plus a standalone camera ;-).
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    Best regards,
    Tobias
    www.tf-translate.net
    www.deutscheschule.kiev.ua

  • Nokia 808 Mobile data switch off after loading a p...

    Dear Nokia
    When i load for example http://538radio.radio.de the page is loaded bud after 5 sec the music stiops playing and when i check the status of the connection is say's not active.
    How the hell is that possible if i want to stream some music
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    PLEASE PROVIDE A SOLUTION SOON
    I paid 600 US for this phone and its not even working normaly
    The pfone is not older then 2 monts
    I hope to hear from u soon
    PS.
    I allready search nokia forums and the internet for a sollution and please know that code *#7370* wil not fix this issue
    It only takes a lot of time for nothing

    A good workaround is downloading Nokia Internet radio 3,5
    I downloaded the signed version from the Nokia N8 fan club site
    This app works perfect.
    I now have a good Radio stream on my Nokia 808
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    THIS APP IS PERFECT

  • NOKIA 808 PureView MEMORY ERROR ! Please Help !

    Nokia 808 PureView Memory Error !
    So i bought my new nokia 808 and i made some photos put some songs  in it and everything was going fine.Today in morning when i was shoting a photo and whent to edit it appeared this message :
    " Memory is full.Please delete some data first and then try again"
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    Chone Memory
    Free:387.0MB
    E:Mass Memory
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    I open details of Phone Memory and it says that Images take 5787 kb. I open image folder in it and theres nothing.
    So what should i do ?

    Hi Art808,
    Welcome to Nokia discussions board!
    Thank you for your post. Can you try to install(or reinstall) the latest software version using Nokia Suite to clear up any bugs. 
    Also in order to free memory, you could also remove or move the following:
    Messages from Inbox, Drafts and Sent folders in Messaging.
    Retrieved e-mail messages from the phone memory.
    Saved Web pages. Clear the web browser cache to free some memory (select Options > Clear privacy data > Cache). 
    Saved images, videos, or sound files.
    Contact information.
    Calendar notes.
    Downloaded application packages.
    If there are applications which are not needed any more, uninstall them (select Menu > Settings > Data mgr. > App.mgr. > Installed apps.).
    Any other data that you no longer need
    If possible, use the memory card instead of phone memory in the Camera application (select Options > Settings > Memory in use to define the memory where the images are stored). You can also use Nokia Suite to transfer images and video clips to your PC. 
    If you are deleting multiple items and any of the following notes are shown: Not enough memory to perform operation. Delete some data first or Memory low. Delete some data, try deleting items one by one (starting from the smallest item).
    Serge
    If my response has helped you in any way, show it by hitting the WHITE STAR... If you don't a MONSTER will come and eat your lunch...
    Also hit the Accept as solution button, so OTHERS can benefit from this helpful answer...
    DON'T BE SHY...

  • Nokia 808 camera shutter error ?

    Hey everyone, i want to show you the problem with my nokia 808 and it's kinda annoying recently. Hope you can give me detail answers for this error.
    As you can see the two pictures below, You probably think that they have 2 different setting right ? But they haven't, They have the same setting which can give a very bright picture. Whenever i set iso from 50-1600 and nd filter on/off , It will take a normal picture, but after reviewing the picture with some zooming actions and press the camera buttong after that to switch back to camera mode, it will definitely shoot black or very dark picture instead of a very bright picture. For specific condition. when i go outside in sunny condition, i set my iso to 50 and nd filter off, it will take dark picture, or i lock my phone for a while and open the camera outside in sunny condition, it will take dark picture. I've found a way to solve it by setting iso back to auto, but it is very annoying when you want to take a quick piture. Can someone tell me what the problem with my camera is ? Is it related to the camera shutter ?
    Attachments:
    2012-08-08-3345.jpg ‏1744 KB
    2012-08-08-3343.jpg ‏1163 KB

    Hey LBLx
    Could you please be sure that you have not got a low exposure compensation setting on your camera, this is signified by the +/- symbol, if you would like your images to be brighter, please move it up to a positive number.
    Also, shooting at 50 ISO is very low and should only really be used in extremely well lit conditions or in a situation where you can perform a long exposure, I suggest using it at 100-400 ISO in daylight.
    Let me know if this helps clarify any confusion.
    Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

  • Nokia 808 backup

    how to backup contents of 808? Whenever I try to back an error occurs "unable to perform backup. Selected memory not available."
    there is no memory card in my 808. Is it normal? Are backups only saved in memory card and not the "Mass Memory"?
    THANK YOU
    If this post was useful, click the white star.
    Nokia 808 with Belle FP2 (113.010.1506)
    Type RM-807
    Product code 059p7z2
    Solved!
    Go to Solution.

    In fact, i don't have memory card right now. The one which i was using in my 808 is now put into my N82 due the problem discussed in this thread Memory card locked over night!
    So, when i tried to backup the error occured. So i guess will have to backup using Nokia suite then.
    And one more question, how to change the default memory to store the backup? Because the error states "Selected memory not available." Then there must be a setting to change it?
    THANK YOU
    If this post was useful, click the white star.
    Nokia 808 with Belle FP2 (113.010.1506)
    Type RM-807
    Product code 059p7z2

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