Nokia 9500-Speaker giving problem

I have Nokia 9500, 2 years old and its speaker has started giving problems. I have got it repaired from Nokia Care point about 7 times and it works fine for 2-3 days, then it goes bad. Care point guys are not able to figure out the problem. Let me know if anyone of you have experienced this. Also how do i directly report this to Nokia, since care point guys are clueless

what is the exact problem can you let us know in detail
tongue is too confused on what to speak

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