NOKIA Australia BELLE (i now have my doubts)

Question

so its been a while since we have herd from the nokia team in australia about the rollout of belle. at the curent time all my sources have gone mums the word.. but the thing that makes me think we wont get bell till after the lumia phones have been launched in australia. my thoughts behind this come from the fact that he who must not be named tells me that the generic version of belle for au doesnt exist, yet the new zeland one is alive and well.

Answer 1

whatsamatteryou wrote:
@jraduga...
I think what Andrew is saying here, is that whilst you may own your phone, and can do what you like with your phone, including smashing it if you want. You are always at the mercy of the phone manufacturer ( no matter who that is), and your service is always own by the carrier. The idea that we are the ones holding all the cards is no longer true for the most part. In this case it is always up to Nokia as what you get, they decide if they will produce an update, they will decide if and when you get it, even how you will get it. All firmware changes have to comply with telecommunication rules, and it the carriers that are responsible for making sure any mobile that runs on their networks comply.so even here you are at the mercy cf the telcos, if they don't want to test it or even just pass it , as compliant then you don't get it. You will never truly own your phone or the phone service. None of us have any control anymore, because it really doesn't matter what phone you use, you will still have the same issue
If that is what you are willing to accept then that is exactly what you deserve.
smart customers understand the relationship and how customer driven market forces make
and break companies. this is nothing new... either they meet our needs or they cease to exist.
believing that you have no choice only prolongs bad management and stifles real change.
one exception or instance does not define the relationship.
when someone tolerates your lies do you stop ? no it seems to work
when someone sells you a faulty product and you accept it ...will they fix it ? no
If you what to believe you have no choice then you deserve what you get... nothing
sorry but this negative / downtrodden i cant do anything is why things are where they are at.
If you are looking for instant gratification then this will not help you (nothing will by the way)
But actively driving companies to improve their products does produce better products.
not all the companies may be in business in the end.
As they say " you can be part of the solution or part of the problem"
You will note that i did say for the most part we are not the ones holding the cards.
That is not to say that we dont complain when something is wrong or that we dont say what it is we want. check out some of my post on the lumia 800/900 and the new 808/pureview. If we dont say what is wrong nothing will get fixed.
And at no point did I say that we should just sit back and take what is given to us. I did say that we will get what Nokia and others wants to give to us. They are 2 entirely different things. Unfortunately as it stands at this very moment in time, the carriers do have the power to decide not to allow something, that part possible wont change, but that is not to say that we dont apply pressure to make them either reconsider or to change the way that they exercise their powers. You have to also understand that it is not always just the companies that may cause us issues, but the government and their relevant departments as well. I'm not saying that we cannot change things. You only have to look at what happened when Nokia initially decided not to supply the update to Australia, It was people like Andrew and others including myself who rang and spoke to nokia and the carriers. It was all of us that has managed to at least get the update process being looked at for Australia.
I'm afraid that you cannot just go and say "I dont like that , so its changed", you have to work with the cards that we have, used them the best way possible. Sometimes this will get you only a little way further ahead, and sometimes you can make big steps ahead.
As in a game of poker you are not the one that has all the cards, there are other players and you have to work at playing the best hand you can. And to be niave about it, and just say to them we control you, so you will do what we want,  will get you absolutely nowhere.
When I was very young about 8yo (i'm 45 now), we used to have the local baker come round our street in a little truck, selling their hot bread and rolls and cakes etc straight out of the truck. Best bread you could buy as far as I am concerned. They provided the best servcice, they knew your name. If something happened and you didnt leave out some money, but always got a loaf on that day. They would always leave the loaf for you anyway, and you would fix it up next time...Where are they now.? They are gone thats where. You want bread now you go to the supermarket. I totally understand market forces and the direction that everything is going. The service based industries cannot cope with the large corporations, and no matter how much we would like that kind of service again, you simply wont see that again.
Your right telling companies our wants and needs does drive them to produce what we want, but always at a cost. A cost that has to be balanced. Look at apple, they balance their costs by giving everyone the same mobile phone. Telcos love them, They get 1 update to test every 12 months or so, and have to supply no service to the units. Everyone is just referred back to apple. Nokia on the other hand try to produce several different handset every year,  All requiring different updates, all being tested at different time of the year, all requiring more time to sell on behalf of the telco staff. Apple profits are soaring and nokia who are trying to provide everything to everyone, have dropping profits.
So i do understand how things work and the economies of scale with business, I also understand that the biggest thing driving all of this, is not wants or needs or who has the most products. It the company that provides the biggest convenience to their customers. Why do customers stay with certain finance lenders even when they know they are paying more than some other lender down the road, Convenience (also known as laziness). Complaining about something is not convenient.
Oh by the way the more you complain the less you are heard. Maybe you have heard that before. Sometimes you need to accept things before you can change them. And if you cant accept how things are ( which is all I tried to illustrate previously), then you will never have any understanding of how to change them.