Nokia c-7 secondary camera issue

my nokia c 7-00 is about a month old, my secondary camera is not working, whenever i try to switch it on it says "unexpected error occured. restart phone." even after restarting the phone several times problem didnt got fixed. i also restored factory setting but still the error persists. i am unable to make video calls. kindly sugest a solution. (my phone details: PR1.2 software version 014.002)

Try reinstallation of firmware via Ovi Suite.
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Hi Moderator,
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Nokia C7 secondary camera error

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I will ask you the same question do you have wellness diary installed? If so deactivate it.
If i have helped at all a click on the white star below would be nice thanks.
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I have a Nokia 5610.
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Your question is not clear, but if you want to use the front camera.. Goto Camera.. options.. and you may find something like 'Use Secondary Camera'.. select it.
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

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Hi,
Can anyone please let me know how to activate/select the secondary camera for capturing images present on the front side of Nokia 5800 express music???
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Writing is the best way to talk without being interrupted.

buschi58 wrote:
Hi there,
I just got a new 5800xm, Do you know how to use the front camera ??? I mean how to operate it start/stop it seems only the back camera is working.
Psycho is right the front camera has very low resolution therefore it is not really viable as a camera for pictures, it was meant for the video and not for pictures, tho you are able to use it to take pictures with the firmware v20....
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia 5800 XPress Music Secondary Camera Option do...

11. CameraYour Nokia 5800 XpressMusic has two cameras, a highresolution camera on the back of the device, and a lowerresolution camera on the front. You can use both cameras tocapture images and record videos.Your device supports an image capture resolution of2048x1536 pixels. The image resolution in this guide mayappear different.Activate the cameraTo activate the camera, press the capture key.To activate the secondary camera, activate the main camera,and select Options > Use secondary camera.Image captureOn-screen controls and indicators for still
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Am I alone on this? I have contacted Nokia technical support and they are none the wiser either on this. I have checked my model with identical models and this option just isn't there.
I have been using the on-line 5800 manual (camera settings are on page 56), as I have found that the guides that comes with my phone is next to useless.
Attachments:
Nokia_5800_XpressMusic_UG_en.pdf ‏1950 KB

If your phone has v10 or v11 firmware the front camera can only be used for video calls.
If your phone has v20 (or newer) firmware the front camera can be used to capture videos and photos as described in the latest version of the online manual.
To check which version your phone has dial *#0000# and it will tell you on the screen that appears.
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www.nokia.com/softwareupdate
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Try to restore your factory seetings, Dial *#7370# if the problem still there. Try to go to your nearest Nokia Care Center.
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Press the button in the middle of the navi buttons instead of the capture button
(Has that button got an official name? lol)
Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
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first of all, remove your battery and leave it out for five minutes then replace it. see if this solves the problem. if it does not, backp all your data to memory card or the mass storage (16gb) in the phone, or as a backup file .nbu in Nokia PC Suite. then perform a hard reset (*#7370 and *#7780#) to clear the phone to default factory settings. if this still does not work, then try the three-finger hard reset. if this still does not work, you will have to take your phone to your local Nokia Care Centre for them to look at.
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Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

imranshahab,
Welcome to Nokia Discussions!
Try this online image convertion site: http://bit.ly/1dyiDQm
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If you can help, that'll be great, and I appreciate it. Nevertheless, I feel Apple must take care of this in the next Mavericks update (many people are having camera issues).
Jimmy

Hi Jal1980
I had the same pb...
On my MacBook Pro Mid 2012 I Had a problem with my video on skype, facetime, photoboot....
I have tried all the solution offered in every forum and never got to a satisfying result. I downgraded to mountain lion from mavericK without result. I reseted the Pram or SMC (I forgot), and other things, I played with the plugin /Library/CoreMediaIO/Plug-Ins/DAL/, I tried several version of skype.... NONE of this solution worked....
Until that day a friend came to my place and installed AppleJack for Mac, a free software (http://download.cnet.com/AppleJack/3000-2094_4-40293.html) that totally solved this issue amongst others...
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And here quick instructions on how to use the program. Have fun!
Restart your computer. After you hear the startup chime, press and hold down the
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I hope this helps. It completely solved my issue.

Nokia c-7 secondary camera issue

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