Nokia C3-00's Firmware 8.63 chat problem

An hour back i updated my nokia c3-00 to firmware update version 8.63. Everything seems to be working normal like before but i cant open my CHAT application which i use regularly. Even though it shows on my messaging section but i cant open it , and if i wont be able to open it then how can i update it . Can anyone please guide me so i can use my chat application once again? thanks

my c3-00 firmware version is 8.71 but my nokia chat is not working at all whenever i'm trying to open it it shows an errorcould not connect check your phone's connection setting and try again. i don't know why this problem is occurring because all the other nokia functions are working properly

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