Nokia c5-03 touch not work sometimes

Hi everyone, I an facing a major problem in my Nokia c5-03. Since last week, my phone touchscreen stops responding sometimes for 3-4 hours, then again it works normally. Sometimes the screen just moves up & down when I touch on any specific area. I have tried hard reset, formatted the memory card, but nothing has helped me.
Yesterday, I went to Nokia Care to show them this problem but suddenly at that time, it started responding normally and they denied to check my problem . Today, same problem happened. In today morning, touch was not responding, but as soon as I reached the Nokia care, it again started responding and they denied to check my phone.
Someone please help me, my phone warranty is ending next week and I want my phone to be fixed before the warranty ends otherwise I will have to pay them for this. Please help me, please ?
Solved!
Go to Solution.

Back-up all your Data using the Nokia Suite and then Soft Reset the phone by dialing *#7370# followed by 12345 (Default code unless changed by you) when prompted. This will erase all data from the phone. Once the reset is complete you will need to 'Restore' the data using the Nokia suite once again. Applications will have to be re-installed and other Configurations (Data connection, e-mails, etc) will also have to be done again.

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