Nokia c5-03 volume and media player issues

i recently bought a nokia C5-03, i transfered some music from my pc to the phone but after playing 2 or 3 songs(video clips), the clips start breaking up, this has been happening since i purchased it a month ago. now the phone has started acting up on the volume, i can reduce the volume while playing music but when i call and try to reduce the volume because the volume is on maximum, it automatically reduces itself to mute on just one click and same happen when i increase (goes to maximum). please how can i solve these problems. i would really appreciate some help. thanx

Canopus2,
It is possible that the problem is on the hardware specifically on the speaker drivers. I advise sending the phone to a Nokia Care Point or to an accredited mobile repair shop to have it serviced.
Get information about local support and Nokia Care locations at http://www.microsoft.com/en/mobile/support/locations
Good luck

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