NOKIA C5 RIP

well atfer having the c5 for the last month its time to say goodluck
the problems are just ongoing and ongoing with no fixes ,permanent that is.
these are the probs ive encountered apart from whats in this thrread so there will be some similar
1- freezing
2- switching off
3-when you charged and its powered of the light stays on with nokia logo
4-sometimes it just comes on without entering pin code when charging when powered off
5-dictionary saves words when it feels like it and does not remember half of them too
6-when browsing same with dictionary constant re-entering of words
7-when on a website the page likes to shoot of in another direction when typing in words
8-sometimes the keypad tones work and sometimes they dont.
9-sometimes you get no message alerts or call alerts ie it dont ring or leave a message alert on repceipt of new message.
10-same for email sometimes no message alert
12-alarm clock works when it wants to although this has happened with some phones too
13-emails dont always send
having seen the c5 thread grow rapidly i said id go get one candybar is not my style of phone but i actually got to like it over the 1st few days untill all these issues started happening one after another so hopefully these issues can be sorted and taken on board for next update
ive already mailed nokia no response i know it can take time but 5 days????
having said all that its a nice piece of kit for such a small phone and its capabilities
hopefully the c6 wont be as much trouble
i still love nokia LOL
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

I see you are unhappy with your C5. There are a couple of problems with the C3 too. I think that releasing these phones with these software problems gives bad credit to Nokia - despite that some of the problems might be the operators fault that customized the firmwares. It feels like they treat us as beta testers. But just getting angry at Nokia does not fix anything.
There were problems with former models too and most of them were fixed in time. There are signs that Nokia pays attention to these issues, and I'm sure that the most critical issues will be fixed if we, the user community complain loud enough. After all, it is in Nokia's best interest to have a well-working phone that sells because the users can recommend it to their friends.
Some bugs are really hard to fix because they are hard to reproduce. Ironing out software problems from a product might take months. To help the developers fixing the issues you described, you should provide a step-by-step description to reproduce them.
If your feel that your words regarding an actual issue are lost in the forum, you should try to directly contact one of the admins or Nokia support.
Nokia Lumia 520 3046.0000.1329.2001 RM-914
Nokia Asha 302 V15.09 22-05-13 RM-813

Similar Messages

Ovi suite slow as hell on windows 7

After a long time of not using Ovi suite, I downloaded yesterday the newest version from the Ovi suite.
When I ran the installer, it said that I'm installing the newest version, but after installing and running ovi suite, I get a message that a newer version was found(even though I was on 2.1.1.1) and that it wants to update to it. Fine, I said, updated. Version stayed 2.1.1.1.
After that, I connected my phone, a 5800. This was nightmare. Ovi started syncing, and got stuck on syncing photos. It took me about 20 to CANCEL the photos syncing.
Afterwards, I started backing up my phone. This went OK through out the entire process, except the ending - Ovi got stuck and had to be closed.
After closing Ovi, I noticed a process, Nokiamserver, that was eating my disk with reading. It kept reading and reading and reading. I eventually had to close it because I just could not work with that process reading so much from the disk.
The overall Ovi interface is very slow as well. Everything takes its time to load, everything moves slowly. I was quite disappointed with that.
Nokia - can you make a good syncing program that will really compete with iTunes? That will work good and fast?

Hi All,
I'm new to this forum, and Nokia phones.
Bought a C5 yesterday (sell-out of old stock) because it said it did offer what I need:
Basically a USB-stick with a screen, offline GPS navigation and telephone. I don't need no mobile Internet access.
Well, what can I say: This device sucks, and massively so. User-unfriendly, ridiculously slow, and unnerving features like disappearing maps, etc. As close to a first grade ripp-off as it can get. It just nearly does what it is supposed to do; just enough so you can't actually sue Nokia for ripping you off. But then again, it does not guide me to where I want to drive to. It does not download and remember the maps i need, etc.
VERY disappointing. Look for mine on ebay - I need a hammer to hang a picture from time to time. I don't need to invent, engineer, manufacture and assemble the hammer in the first place each time I want to hang a picture!
Nokia: This is 2012. If you want to be here by 2013 you have a LOAD of basic homework to do! Detention for 12 months!

Lumia 920 glass replacement

After an unlucky situation I dropped my 920 yesterday. The touch screen still works fine but the glass is completely shattered after a flat drop of +- 50 cm. I'm trying to find out how much the repair will cost but prices vary from 75-200 euro. Since the phone works fine, it's only the glass that took the damage, I'm wondering how this could be so expensive. It should be easy to fix and it would only take a couple of minutes.
Sending it to Nokia repair service will cost me at least 200 euro and the guy who will repair it will be laughing his **bleep** off because he knows Nokia is ripping me off with this ridiculous price for a small piece of glass.
Is there anyway I can repair this myself or should I just bend over and let Nokia screw me?

That makes sense. I do have another question. The Nokia repair site gave me a price (arond 180 euro) to fix the screen. Do they always charge the same amount even though it's just the glass thats broken?
I understand that they try to squeeze as much money out of their customers as they can but this just doesn't sound legit to me. I already picked a Nokia instead of playing it safe and go for Apple or Samsung.

N97 Garbage? Nokia RIP

I have for the last 4 yrs been a Nokia user from an early n80 to the buggy useless n97 here is the none response of the biggest mistake in my life/....N97 RIP.....
an email i sent and got noe replys ....
This will be the second email now I have asked you to respond to, regarding
the situation I find myself in and I'm certainly not expecting you to reply
to this either, it absolutely beggars belief that a massive multinational
company such as Nokia has taken it upon themselves to ignore my plight.
I have a recorded now eight phone calls I have made to Nokia care UK I have
been on hold five times for up to 22 minutes at a time and then just hung
up, I was promised by Nokia care UK you would immediately ring me back with
the utmost urgency within 24 hours this is not the case I have subsequently
called you three times today 25th of August 2009, I have been placed on hold
by your operatives so they can get a second opinion as regards my complaint
and yet agin 25 mins later and music ..nothing again?
You gave me a reference number 1-7891938666 , what on earth are you playing
at do you realise your software has destroyed my computer in as using your
OVI software has resorted in me having several viruses downloaded from your
website onto my machine.
Several days ago I purchased an N97 Nokia phone on Orange, together with
this phone was the OVI software that I installed on my windows XP machine,
after the install the OVI software started to collect my photographic an AVI
data, this seemed normal to me until I tried to view my photographs in Nokia
photo.
In Nokia photo I tried viewing some maybe I is that the software had
collected but click in to an AVI Nokia photo requested I download Windows
media 10 player and had a click okay to presume, after clicking okay nothing
happened so I did it again nothing happened again so I carried on using the
software to view my photographs which allowed me to do.
About 30 seconds later my virus software Avast professional alerted me to a
virus I subsequently deleted the virus but it came back again and again and
avast reported that the virus was in fact win 32:Vitro.exe, try as I may I
could not stop the virus spreading in fact the virus was so powerful it
stopped my anti-malware and Spy Bot software from running.
The consequences of this virus which came from your website on request from
Nokia photo and speaking to your colleagues at Nokia care UK all they wanted
to do was to blame Microsoft because in fact the file that Nokia photo was
requesting to download was Microsoft windows media player 10 and so
according to you it was their fault.
When I spoke to Microsoft I spoke to somebody in their technical support
section and they said and I quote because Nokia is affiliated with Microsoft
they have access to the Windows media files through their website, when I
mentioned this to Nokia care UK they also confirmed that in fact they to
were affiliated with Microsoft.
The consequences of this virus has rendered my operating system inoperative
and further information gathered from websites that deal specifically with
viruses and malware suggest that in fact the Win32: vitro.exe virus is a
very aggressive virus and that the only true course of action to get rid of
it is to format my hard drives.
further my external hard drives have also been affected by the win32:
vitro.exe virus I have over 3 TB of information that has been destroyed as a
result of these viruses from your website, I have repeatedly sought help
from both you Nokia and Microsoft, Microsoft has said it is your fault you
say it is Microsoft's fault I am left with 10 years of collated information
treasured photographs treasured videos, treasured letters, and lots more in
ruins because of this virus, at present I am sitting here absolutely
devastated and distraught at my loss I am spending money contacting you for
advice and you are systematically ignoring me, you promised you would
contact me with the utmost urgency don't you care about your customers does
it not matter to you that you have viruses that destroy people's lives and
computers on your website.
What am I to do now I tell you what I will do if you don't do what you say
you can do about it help me recover my last files and tell me whether it is
safe for me to use my Nokia N97 phone or not, I'd also want to be reassured
that the Nokia software is safe to use, if you do not reply to me and gave
me assurances you will help I will contact the BBC, ITV, Channel 4, sky
News, the newspapers including the Times, the Telegraph, the Observer, the
New York Times, Jay Leno anyone that will listen to my plight.
I have given you enough opportunities to help me sort this out please don't
ignore me any longer because in the current climate the way the situation is
right now words will speak louder than actions, I have already prepared a
video for release on youTube detailing the plight I am in, I'm sure if Nokia
UK will ignore me and people out there saying my plight won't.
Don't keep ignoring me Nokia care UK
sincerely yours

In your mail to Nokia, you raise a number of points, but here are a few comments:
I, along with millions of other users around the world, have Ovi Suite and other Ovi software installed on my PC and laptop with no problem - how on Earth can you be so sure that Nokia is the source of the virus that you have came from Nokia? If nothing happend when you clicked 'OK' to proceed with the download of WMP, then -erm- nothing happened. The fact that you noticed the virus shortly afterwards is most likely pure coincidence. What other software do you have installed on your PC that has internet access? Most things that you install nowadays run permanently from the system tray, so they're active even if you down double-click their desktop icons.
What does Nokia having a business agreement with Mircsoft and having access to Windows Media files have to do with your virus? Nothing at all.
The chances of Nokia, Microsoft or any other big company being the source of your virus are as near to nothing as makes no difference, if your AV software is unable to remove your virus then I suggest that you update or replace it, and be more careful about what sites you visit and what software you install in the future.
As for your N97 sat in a corner because you are scared it might have viruses, this fear is completely unfounded. Your N97 does NOT have a Windows operating system, so firstly any viruses that it might have could not infect your PC any more than a Windows virus could infect an Apple Mac, and secondly the Symbian S60 5th Edition operating system in the N97 has no viruses whatsoever. A very small number of viruses existed for much older version of the Symbian OS, but they could only infect a phone if activated by the user running (things can't self-install without your knowledge in Symbian as they can in Windows), and these viruses were so inaffective that they were never developed beyond 2nd Edition - 3rd and 5th Edition phones on sale to day are currently safe from viruses.
Feel free to take your story to the press and media, because the outcome will be that any number of experts will step forward to point out that Nokia is not the cause of your PC problems.
Message Edited by mccbleue on 26-Aug-2009 11:24 AM

NOKIA CUSTOMERS STILL BEING RIPPED OFF

Me again
Just to explain to all users of Nokia handsets to be extra carefull when having your mobile updated in a service centre.
Check for the latest version on line for your mobile either by looking at the NSU list or checking with dicussions.
The reason why is these centres are deliberately using out of date firmware for all handsets so as to make extra cash from the out of warranty handsets and Nokia is doing nothing about it.
This obviously affects in warranty handsets too.
Here is an example the present firmware release for the 6230i is 04.22 but when you go to a service centre right now it will offer you 03.80 or 03.88 .
These centres deliberately hold back the most up to date firmwares so as to recharge you weeks later for the correct firmware.
This is by definition FRAUD and should be punishable but isnt.
There is more than one cure to this issue.
1.The NSU release an update immediately for this handset for online updates.
2.Nokia contact all Service Centres and force them to provide the latest firmwares.
I am sending all this information to a number of newspapers and reporting this to trading standards as I and many others see this as a serious issue .
Nokia is failing to protect thier customers on this matter even though they can cure the problem by publishing and releasing all the latest firmware for this and other handsets a lot quicker than present.
Please provide your support for this matter by contacting nokia directly and also posting your complaints here concerning this matter.

You received and answer in this thread you started on this.
You are basically barking up the wrong tree here as:
You bought a low end inexpensive phone which is known to not have a USB port
The manual clearly states you need a mobile data connection for the FOTA
You choose to use a mobile data connection without a bundled allowance to get the update so you should understand that this will cost money.
You choose an operator who appears to be very expensive if they charge you £26 for about 35MB data
A Nokia Care Point can install the update for you.
There is nothing here you can blame Nokia for. You alone are responsible for whatever options you took here The only party ripping you off appears to be your carrier assuming you are honest about the cost for the transfer.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

NOKIA - Ripping People Off..

You can forget NOKIA - Connecting People.
In future when people think NOKIA the phrase which will spring to mind is:-
RIPPING PEOPLE OFF.
You can read the rest of my posts for details.
Why should I have to pay £120 for Outlook just to copy my notes to my PC.
It's a rip-off and I will make dammed sure people know about it
I have started off on You Tube, now I am hitting Fackbook and other popular sites
and I am telling them all about Nokia, I wiil hit every media outlet I can think off, the
most popular first, and ll the review sites, forums etc.
Keep and eye on your sales figures guys because you will be seeing
A BIG BIG DROP IN SALES!!!!!!

Yes I get charged for the pleasure of telling them how **bleep** they are!!
No thanks I can tell people how **bleep** they are on the internet for free, that way
they pay for their crapness through lost sales.
Lets face it they will not fix any of their problem until it is costin them money hence
I will be informing as many people as possible of my experience with Nokia.
I will be doing so until they sort out their problems of:-
Unable to copy notes to PC. (unless I pay £120 for MS Outlook!!!!!!!)
Excessively overblown and slow software.
Software running on my PC which I do not want running, these are processes which
restart even when you kill them off,

Nokia N95 8GB Album Art and Album Folders Issue

I have been hunting for for a resolution for two issues with the N95 8GB Media Player all over the web.
1. Adding artwork (CD Covers) to audio tracks (or albums) seems to be at best hit and miss. Most of the time it just does not work.
2. Deleting an album delete all the tracks but deleting the album folder seems almost impossible.
Well this weekend I decided to try to solve this and I think I may have hit upon a solution.
Since so may people have the same problem I thought it worth repeating. I would stress this has not been exhaustively tested but it does work reliably so far.
I am using Nokia Music Manager 2.0. The fix is simply to convert the files to AAC rather than to M4A (which is the default). After this simple change everythig worked find for me. I can add and delete albums from Nokia Music Manager 2.0 (don't forget to refresh on the phone afterwards) AND reliably add Album Artwork.
So here is how I have been working.
1. Set the conversion format to AAC. I have been using 'Ultra high' quality setting. Options Menu >> Setting >> Conversion Tab.
2. Next put in a CD, select all the tracks and choose copy to my collection.
3. While this is going on I find the artwork on the Web. A simple Google Image search with the album title and artists last name / band name seems pretty 100% to get the on the first page. Download image to My Documents / My Pictures.
4. Once the CD Rip is complete they will all appear in My Collection. I select all the tracks in my collection for the album in question, and then right click on one of them and select Edit.
5. I then attach the Album Artwork by clicking on the blue folder and choosing it from my, MY Pictures folder.
6. Finally select Copy to Phone from the File Menu.
This has worked for me so far 100% and I have done 20 or so albums.
NOTES:
To get Nokia Music Manager 2.0 I uninstalled the version of Nokia Phone Suite that came with my phone and went to
http://europe.nokia.com/A4144905I (or seach Google for "nokia phone suite"
I chose the N95 8GB downloaded and installed. At some point shortly after install Phone Suite informed me that there were updates available and Nokia Music Manager 2.0 was one of these.
I was originaly using this and suffered all the problems you guys have. After searching the web and finding no solution I decided to do some experimenting.
Hope all this helps.
PS If you need to delete all your legacy album folders, this is the fix I found on this same site. You can do this at any time.
1. Enable the option to be able to see Hidden Files and Folders in your Windows Explorer.
2. Connect your n95 8gb to your computer and choose data transfer mode.
3. Go to My COmputer >> Nokia Phone Browser >> Nokia N95 8GB >> Memory Card E:
3. If you have selected Show Hidden Files and Folders (see 1) you should see a folder called Private.
4. In the Private folder you need to delete the contednts of three folders
\private\101FFC31 (mpxv1.mpd and pcv5.mpd)
\private\101f8857\Cache
\private\101ffca9
In all the 3 folders delete all the files Not the FOLDER
Next time you restart the music player it will rebuild the indexes without the deleted albums folders.
Hope this helps someone. It restored my sanity.

Album Art
Basically there are two methods
Method 1.
You do it on the phone. Load the album art pictures to the memory card. (Must be JPEG NOT BMP)
Load also the music files.
Open Music application in the phone. Open an album then select Options->Album art then Options-> Add, browse for the picture and select Ok.
Repeat for each ALBUM
Method 2.
You do it on the PC.
Get a Tag editing software like Tag&Rename, WINAMP, etc.
Edit the files Metadata to include Album Art picutres (again they should be jpeg and also they should be set as Cover Front).
Transfer the files that have Album Art using File transfer (usb mass storage) don't use MTP or PC Suite as these methods may convert the files and Album Art will be lost.
Or you can continue using your Method
Message Edited by el_loco on 04-Feb-2008 10:44 PM
640K Should be enough for everybody
El_Loco Nokia Video Blog

How to put Video/DVD/games/eBook to Nokia

Nokia phone still the NO.1 of all the phones, As a fan to Nokia phone, I want to share with you some tips to play Nokia. Only some experience of play Nokia phone, just enjoy it.
This guide will show you how to put videos to Nokia, DVD to Nokia, games to Nokia and eBook to Nokia.
1 How to convert DVD/Video to Nokia
2 How to free download games to Nokia
3 How to put eBook to Nokia
1 How to convert Video/DVD to Nokia
After you download [url=http://www.daniusoft.com/dvd-to-nokia-suite.html]Daniusoft DVD to Nokia Suite[/url], you may find there are two options for you to choose for DVD to Nokia or Video to Nokia.
1 Run “DVD to Nokia Converter” to load Daniusoft DVD to Nokia Converter.
Insert your DVD disc into your DVD-Rom. Click “Load DVD” button to add the DVD file. You can also click “Load File” to add DVD/IFO from your hard disk.
[img]http://www.daniusoft.com/article-image/nokia/dvd-nokia.jpg[/img]
A regular DVD movie has several titles, by default, this software will merge all the DVD chapters into one video clips, you can check the click box before the title list to select any DVD clips you want to rip. Then just check the box “Merge into one file” to join file.
2 Open the drop download list to choose the Audio and Subtitle you like, you can also change the output files location.
3 Click on “Start” button to start the conversion.
Video to Nokia
Click “Video to Nokia Converter” to load the Daniusoft Video to Nokia Converter.
The convert video to Nokia is similar with the operation of convert DVD to Nokia
“Add” button to load video -> Choose output “format” -> “Start” Convert
This software supports batch conversion, so you can add several video clips at one time.
Tips:
Cut off the black edge of DVD- Click on “Effect” button. Move your mouse cursor to a box on the frame around the video to cut off black edge.
Control file size- You also click on the “Settings” button to customize the resolution, such as: video bit rate, encoder, frame rate, audio bit rate, channel, etc. This program also lets you create a profile and save it, then you can use different settings for each video clips.
With the “trim” function, you can trim any segment of videos to convert as you want:
Edit video effect – Click on “Effect” button. You can Adjust Brightness, Contract, Saturation of the video and the adjust the volume of music.
2 How to download games to Nokia (Free Nokia Java Games Installation guide)
Step 1 Download one of the Free Nokia Java Game files to your computer, and unzip the contents to a folder called 'Games' on your desktop.
Step 2. Download and install Nokia PC Suite
Step 3. Connect your Nokia to your computer with a cable or Bluetooth Dongle or infra-red cable
Step 4. Launch the Application Installer and continue. (Tutorial is based on the Nokia 7210)
Click the Install Application Icon Pictured
Here is a webpage which contains the games and themes list for Nokia, you may find many useful information here:
http://www.daniusoft.com//nokia-resource-list.html
How to transfer between Nokia and computer
Bluetooth - To send a game to your mobile via Bluetooth. You simply right click the desired theme on your desktop, select Send To/Bluetooth/Nokia 6600
A new message will arrive on your phone, open it and you will be able to install the new game. Once installed, delete the message and press the menu button and your game will have been added.
infra red connection cable - Firstly you will need an infra red connection cable. Download the SIS file to your computer. Enable infrared port in your phone. Select your sis file on PC, press right mouse button and select "Send to -> Infrared". The file will arrive as new message. Open Messaging application, then open the message. Installer will be started automatically.
[img]http://www.daniusoft.com/article-image/nokia/game-nokia.jpg[/img]
Then go to the folder where your files have been downloaded and unzipped into, and select a game folder. For this tutorial we are going to install Blackjack, because we have a gambling problem Double click the Blackjack folder.
Now you will see the all important Blackjack.jad file double click it to download it to your Nokia 7210
Wait until the installation process has finished (indicated below). Blackjack is now installed and you can gamble to your hearts content
3 How to read eBook on Nokia
1 Download and install the Ebook for Nokia to use as your eBook reader.
2 Download the Doc or TCR version of an eBook (perhaps Frankenstein).
3 Transfer the downloaded file to your phone in the standard way.
Recommended eBooks:
1 eReader http://www.ereader.com/product/detail/18841?refid=45377
Formats: eReader, Doc.
2 MicroReader http://home.c2i.net/thvoslef/midlets/mrinfo.html
For java-enabled Siemens mobile phones.
Formats: Doc, TCR, text. Freeware.
3 ReadM http://my-symbian.com/7650/applications/applications.php?faq=18&fldAuto=347
Formats: Doc, TCR, and gzipped text files. Freeware.
4 eBook for Nokia http://www.geocities.com/ebooknokia/
Formats: Doc, TCR, text, and HTML. Freeware.
5 iSilo http://www.isilo.com/
iSilo reads Doc eBooks in addition to its own iSilo format, and it's very easy to convert text, HTML, or DOC files into an iSilo document using free desktop tools.
Formats: Doc and iSilo.

Re: Ebooks
Your explanation for adding ebooks to the phone:
"3 How to read eBook on Nokia
1 Download and install the Ebook for Nokia to use as your eBook reader.
2 Download the Doc or TCR version of an eBook (perhaps Frankenstein).
3 Transfer the downloaded file to your phone in the standard way."
Well the only way I know how to put ANYTHING on there is ZOON and ZOON DOES NOT HAVE AN OPTION IN IT FOR EBOOKS THAT I CAN SEE.
How is "IN THE STANDARD WAY" supposed to be of any use or help to me whatsoever when STANDARD WAY FOR EBOOKS IS NOT EVIDENT TO ME???

My experience with the N97 - "my last Nokia"

Hi everyone,
I know this is a user-to-user support forum but I believe a complaint to be some sort helps users to decide whether the N97 is for them or not. Before you read on, this post will contain comparisons to competitors, so if you hate apples, feel free to ignore me! (Also I don't think users should stop harassing Nokia for what they have done to us - the more complaints the better. Igoring customers is not a very good corporate strategy. Eventually it will take them down - people buy Nokia for quality, otherwise they could buy a rip-off from ebay).
Just skimming over the posts shows me that I am not alone. So let me share my experience with Nokia and the N97. I am too tired complaining about this phone, at least I think my experience has made sure that no-one of my friends and relatives is ever going to buy a Nokia again.
When I bought the phone for then 500 pounds at the Nokia flagship store in London it seemed nice enough. Good camera, decent keyboard and features competitors could only dream of. Unfortunately, that's paperwork. For a start, the much advertised facebook application was completely disfunctional and taking into account that Nokia clearly tried to compete with the iphone (my apologies again for mentioning a competitor) frankly a lame joke. I know a firmware update has somewhat relieved the situation now, but I will come to that later.
Okay, so I have disabled the facebook application. Not a drama, surely the rest will work okay. But then after a week some of the pictures I took with the built-in camera weren't accessible anymore (broken image displayed). Again, I have another camera and I was hoping for a firmware update so I ignored it. I had now started using the joikuspot app to browse the internet on my linux box. Very nice. I started using email a lot on my phone but again was disappointed. I have a £165 ipod touch here. Without kinetic scrolling and an extremely bad UI design, by which I mean the icons and menus (ignoring the graphics flaws all the time) it is no match for the ipod, so what i did was to use joiku spot with my ipod touch. Before that firmware update the N97s browser was also still buggy so I used joikuspot for that too. I was now down to using my £500 smartphone as a wireless modem. What a shame. But I was still hoping for some kind of magic update.
Then finally, I found out about the firmware update. I had to open my phone, check the serial and visit the Nokia website. Unfortunately, the Ovi software and drivers supplied with the phone did not recognize my N97 properly. Something which I think was fixed with the firmware update (anyone seeing a circular dependency here? ) Furthermore, the built-in firmware update over 3G seemed to be disabled. So I made the journey back to the flagship store in London, explaining the problem. I was greeted by an extremly rude employee. Well, I think that's not really his fault, I guess he was just sick of all the complaints. Anyways, I told him that the 3G update was not working and he started to be really patronizing telling me that I wouldn't listen to him (he said it was "working" but "disabled"). Maybe I should have told him that I am a software engineer and that in 99.9% of the cases in which we disable a feature, the reason is that it is "not working". Anyways, he kindly allowed me to use one of their machines to update the firmware "at my own risk", which worked. At no point I have received an apology for the fact that I have paid Nokia £500 to beta-test their products.
Now of course, the firmware update has succeeded, but is all fine? Far from it.... As many report on this forum the N97s battery meter is faulty. Countless times, my phone has just literally died overnight. It even forgets time and date! This is more than bad - every phone I have had so far complained about a draining battery well in advance. I had to dig out my old phone to serve as an alarm clock again - the fact that the alarm clock itself is unreliable is a alltogether different matter... One time the battery died during the day - after doing nothing for 4 hours in my sports bag (started with 1 bar down). When I had to make a call that day, for the first time in I don't know how many years I had to use a telephone box. Progress?!
The firmware update has also barely improved the email client - just a few ui glitches solved. However, the biggest issue at the moment seems to be the weird memory organization. When I buy a phone I don't want to deal with something like the c drive problem. Reinstalling applications on the 32gb partition helps somewhat but why didn't Nokia do that in the first place? Has this phone never been tested?The phone is still way too slow.
I can't comment on the iplayer app - says it needs wlan to work. But the youtube player has crashed every time i used it. And by crashing I mean it took down the whole phone with it. I admit that my ipod crashed a few times too - in just under a year (~3 times). But the reset was straightforward every time. With the N97, the only thing that seems to help is to take the battery out!
Before I forget, the N97 doesn't even work as a phone. In a 30 minute conversation, the call got dropped 4 times. I don't know whether it was because of a calibration issue with the proximity sensor or a more serious problem, all I know is that this is unacceptable!
I am sick of the phone and Nokia's service. The joikuspot app ran out and asks me to pay... I have paid £500 pounds for the bloody phone already. The adobe reader asks me to pay... (somehow it ran out without me even using it). Maybe you see why I am getting angry now - the only use case that actually put the N97 on top of my old phone was gone. What infuriated me even more, is that Nokia bundles this software with the phone. It cannot actually be deinstalled! It just sits there merrily and takes up my hard drive space.
Last but not least, I have written to Nokia already, but not received a response! This is a Nokia forum with Nokia employees following the posts. I would be very, very, very grateful if Nokia could give me a refund. However, with them not even acknowledging the various problems I somehow don't see that coming. I'll probably have to sell it with a massive loss on ebay.
Cheers,
Will
P.s.: I have all the same small issues as the other guys here - slider lock at the side not working etc. You are not alone... Has anyone complained about the music player? I have 16gb of music on the phone and scrolling is impossible! The Symbian OS is so obviously not built for a touch screen that it hurts. Of course they don't put much music on the phones in the Nokia store so people only find out when they get home...
Message Edited by alcroth on 12-Sep-2009 11:32 AM
Solved!
Go to Solution.

hi ! the nokia n97 is a really an amazing device. It keeps up to the promise of live online 24 x 7. I discovered it and wanted to share. Still there are some unanswered questions and if any vetran could help would really appreciate.
i am an user from India. and have the n97 for about 3-4 weeks now. Practically I have been living online 24 x 7 as The list of unexpected issues that a nokia n97 offers seems unending, some of which i am narrating have made me scout on the web to try n search answers.Not that i will be able to action information you provide instantly. My new phone has gone for reparis(sic), so once its back can do that & will acknowledge your replies.
My Quests:
1. First things first! How to request for & get refunds for a Nokia Phone in India.
2. Is there a touch querty as an input method? like windows mobile ? Request Know How. I now seem to agree to the feedback on one of the blogs.. that nokia designers feel that the average size of user hands would be that of big people & fingers like a japaneese teen. The physical keyboard does not seem to offer any additional functions other than text input !
3. Predictive text where in the touch screen menu, the words dont get auto completed. This increases the number of taps/input strokes. Is the n97 intelligent & learn words from sms, contacts, emails. my blackberry does so. Request Know How & any options to edit custom dictionary. Auto Punctuation ? Am i expecting too much already ?
4. Single hand use of phone impractical using touch pad t9. Entering alphanumerics on the physical querty is a nightmare... Request Know how on tips & tricks.
5. Green tick yes or v button on top left of the text input screen. friendly again only for big handed people. Could this have been at bottom right. Is alternate screen for text input touch t9 available? Requested Know how.
6. Unnecessary taps additional taps alomost in all menus...for eg.. sending a biz card from n97 requires 5 taps... in the other mobile phone systems it can be done in 3 taps. Requested Knowhow for shortcuts.
7. Can In a nokia we get a view of the entire events as single thread.... No Provision for search display against keywords upon I can get call logs, messages - Here in Nokia, no search filters / advanced search and all searches results plotted to applications vs person/events. Requested Know How if it can be done like blackberry / windows mobile.
8. Copy & Paste across applications. eg. Select text from web page copy n paste on message application.... possible on Nokia...? Requested Know How
9. Call& Event Logs e.g Missed calls. If there are 5 missed calls the log will show the last called time only. In most other mobile systems Blackberry, windows each event is logged against a user. Requested know how on how this is handled in Nokia.
10. Lag in picture display upon call. Number displays first and after few seconds lag the pic pops up. Is this normal & acceptable ? Other windows / rim devices show it instantly.
11. When will Nokia enable usage of Native clients like google talk, yahoo like blackberry, iphone ? Any know how on possibility of release. Any equal alternatives suggested for n97. Tried Nimbuzz, Fring, Ebuddy. Miss the chat message notification icon on home screen, notification on the chat messaging icon, sound, breathing lights.
12. Is there any planning for better email client? Likely Release dates?
13. The Java App for GMAIL on blackberry shows an indicator on icon in addition to customised alert setting tone & breathing light for new messages. Retreiving Emails is consistent & auto on other devices. The Nokia Does not seem to auto refresh + No Notification. How is it handled on Nokia ?
14. Can user friendliness be something where we can do actions with a contact or on contacts screen single view... e.g see contact on google map, Help on contacts screen/n97 help, lookup contact on server, filter by category. new address, new group, view, edit, delete, activity log (incl sms, mms, email, calls), call, sms, mms, email, send as attachment, send as im, add a custom ring tone, add picture, options - sort by, separators, sync settings, actions, switch
applications, exit. We have seen it on inexpensive phones. is it possible to be done on Nokia?
SOME OF MY STILL UNRESOLVED PROBLEMS Post upgrade to ver 12. Did you also face similar bugs/issues?
15. Contacts inaccessible – “Memory Full Error”. No other applications were active at the time of the error. Just unable to reach any of my 3500 contacts through the contacts options & do anything.
16. Pbk2 error upon selecting contacts in the messaging application.
17. Audio Delay upon receiving a call. No Sound upon connection of incoming call. Especially if picked up too fast.
18. Shows as searching for network constantly many times a day. We have 2 n97s & observed that both n97 almost have similar timing of network loss. Whereas, our other devices like blackberry do not show any weak signal signs.
19. GPS Lock. Keeps searching for GPS locks constantly i.e Drops connection to GPS network frequently.
20. Unpredictive battery talk time, standby & required Charge time.
21. Voice inaudible at other end, when using loudspeaker & especially during calls from moving vehicle.
22. Camera:
a. Picture clarity issues. Secondary camera highly pixelated. Primary camera shows light flooding on pictures. Clarity Missing.
b. Erroneous Time stamp on images.
c.Lens Cover Started to show minor scratch pressure.
23. Ovi Suite recommends erroneous updates for E.g Maps 3
24. Text Input touch t9 screen freezes / Hangs, especially when entering special characters like period(.), comma(,), exclamation (!) etc
25. Selectively & at random contact Name not displayed on Caller ID (sometimes)
26. Selectively Message & Message delivery display number, instead of stored contact names.
27. Sync Issue, All contacts not synced always.
How to sync "categories" field as stored in outlook or how to map custom fields to Nokia.
28. Format Mass Memory error, Unable to format. Unable to delete specific files.
29. The auto lock... When attempted to unlock with querty out .. it still opens in portrait mode ?
30. SMS Logs Not updated. e.g any sms sent before storing a contact.... after storing or adding
contact the number does not get automatically updated to the name. It reflects the number still in the logs.
31. Picture caller... The face is half cut ..Looks weird on most images... as the number is not transparent. In landscape mode there is enough space on the screen to put up the answer or reject buttons and displaying the numbers.
32. Browser will close on its own & return to menu or home screen.
thanks in advance for your time to stop & read. Pls do send any information that you think will be useful to me for making the n97 do some work.
NEW additions:
(tested on another n97)
33. Predictive Text :
Usage for auto word completion only on physical keyboard, when the Dpad down key is used it throws up options but the way the scroll is designed you can see the full word and one makes mistakes.
34. another strange behaviour is on the text input... this was on an email i was trying to reply. the stylus touch will paste the last keyed in word !! we wonder why.
35. and while showing off the second n97 we have (again 3-4 weeks old) - we were asked how much did we pay for this second hand unit - 50% off .. apparently the comment as the surface has got scratched very badly.
i hope the info is good use to others who want to take the risk of buying this device

Since upgrading to IOS6, some of my contacts (using nokia) no longer receives sms from me, although it shows on my 4s phone that it was sent. I receive sms from these contacts though. These contacts are international numbers. What do I do to fix this? Thx

Since upgrading to IOS6 on my 4s, some of my sms messages (international) are no longer delivered to other phone users (nokia, etc.), even though it shows sent in the message screen. I do however receive sms messages from these numbers. These numbers are correct and I can call or receive calls on the same numbers. I would appreciate if someone can assist me so that my messages can be received again on international numbers. I think all my local numbers are working fine regarding messages. Thanks.

Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
You can try and find 3rd party applications that might help you. I'm sure you'll pay, however.
Let this be a very important lesson learned.
Best.

Nokia Pirated Phones

I contacted Nokia early this year with an idea that since most countries had more than one network, it should consider a dual sim-card phone model. The response was negative. I was at the time using a Chinese nameless dual sim card phone with very elementary software and poor functionality. That phone was stolen a week ago and I was surprised to find a dual sim-card Nokia N95 phone. Touch screen, T-flash, MT 6225 Modem but, wait, it is not a NOKIA it is a NOKLA (with L in small letter). The manual is atrocious. The descriptions of the functions haphazard, the English is terrible; the manual is a disaster.
However, the phone itself passes very well for a Nokia for a first time user of Nokia. The functionality is better than the previous nameless (communication – it was called). It has a touch screen, powerful audio facilities – with the output serving those around the user much better than the user him/herself (it has three speakers behind the phone against one next to the user’s ear), charges using a USB port in power, car and computer, comes with two batteries and basic headphones. Its modem is not supported, and the computer cannot easily identify the manufacturer (the previous nameless was using Phillips technology).
In all, Nokia has concentrated on bringing a number of previously high end phone facilities to the basic phone. Cameras to as low as 6230 series, radio, internet surfing (with the help of service providers) and has thus afforded people who live on as little as 20 dollars a day to own a modern phone. While, a number of USD 2,000 a month earners are looking for better phones (black berry level) which Nokia has provided in the N series and above; there are several managers (sales, technical and executives) who do not want to carry two, three or four hand sets at a time. In some of these countries, networks are confined to towns and very small regions or highways. One town has network A and the next network B and so on.
The Chinese are going to continuously erode the market in this customer segment. The nameless cost me USD 350 a year ago and this “N95” as they refer to it in their manual, cost me USD 270. With better functionality and reduced prices this is a market in which the Chinese are doing far much better Nokia. However, the technology is not supported, there is no continuity – if I lose this particular handset, the next Chinese I get could be far better but I cannot tell some one to buy the same handset for me the next time S/he is in China. They will have moved on!!!
Nokia has mastered the lower end market and serves different interests in the developed countries (market), but it the developing countries, ironically with their low per capital incomes who are buying phones in all shapes and sizes. The more advanced the better. In these mass-product markets where copyright laws are simply impossible to enforce and customers are yearning for better but cheaper, Nokia may have to re-think its strategy along Toyota rather than get stuck in the paradigm of GM.

grschinon wrote:
In any event, they are using Nokia's image to promote their own products, thus making money out of the situation and bringing the real Nokia's name into disrepute in the process. In most countries this is illegal and called "trademark infringement". China doesn't care about that and allows its criminals to operate with impunity.
Rip-off artists in China can operate without repercussions, true. Is the situation any better in India? I'm asking because today's (11 Mar 2010) Times of India (a national newspaper, BTW), in the edition sold in Goa, carries an ad "naaptol hot deals for readers of the times of india", for an "i5800 ExpressMusic Phone". The image is blurred, but as far as I can make out, on the front of the phone, it says "XpressMusic", which is a Nokia registered trademark -right?
There's no Nokia or similar logo visible... though it is so eerily identical to the real thing that I wonder if these people grabbed a photo of an actual N5800 and digitally erased the Nokia brand name... and are actually selling a far worse-looking phone.
The online ad is at if you care to take a look. The tech specs are nowhere near the real 5800XM, (making the features-for-cash-paid ratio swing very much in favor of the 5800) but it's the total rip-off of the design, look, feel, and apparently even the UI, which is really annoying. If the Chinese want to compete, they should be able to do so with their own brand names and their own designs, instead of cloning Nokia phone designs.
After a lot of Googling and on-Nokia-site searches, I was unable to find any page that let me report this probable IP infringement, which I found surprising. Doesn't Nokia care about its IP being infringed by rip-offs like this being sold in a HUGE market like India? Anyway, I'm venting my ire by making this post :-) If Nokia cares about defending its trademarks and IP against rip-offs in a huge market like India... they should jump into action!
Hmm... some more:
Looks like the Nokia 5800 is a very popular phone! :-P
Cheers
Ed.
We have edited your post linking to non-Nokia product which requires user to purchase, this is not permitted for discussion on an official Nokia forum.

Nokia 5800xm bugs and nokia contact error . To all...

Hi , am really having a bad time after being a nokia customer all my life, now since n70, that was very great, came to n81, good but bad camera, but it was fast, no bugs, n95 8gb, bugs, starting with wgz, apps which go empty when u hold menu button and take up alot of ram, now am using 5800 , utterly depressed. Alot of bugs, i'll mention all of them today and also what it lacks, 1. On all nokia phones, the im app has never worked, remove it in the next firmware update,2.the pulsating touch on 5800 level 1 is higher than level 2. 3. Add some type writting sound on the kb,4. Video playback reallh sucks!!! N it has a large screen, what for?5. Music player, that one whch is from n97, when launched, on all songs, scrolling then stopping takes you to the top again, the head set controls fail atimes, you cant fast forward a song. 6. When yiu turn on the phone on landscape, the full screen kboard disapears and the rotation is disabled completely.7. The browser has alotof bugs going in and out of full screen mode.8. And why dont we have good games? Ngage? Ngage 1. Was better than ngage2, and now you give us java games, utterly slow, i know that processor can run much better games, ngage 1 was 220mhz. Tha memory full error when i am jist running one app isnt amusing at all, and the camera, make the image mode same as video mode.... Do somethingm i feel like selling my phone right now, but i have faith u will listen to me, n hey, resistive touch screen can now do multitiouch, we need it. 10. The radio, when you rename a station, it takes forever to update on the flowing text, and also, how can n95 save 50 stations and 5800 20, what is xpress music? scanning for stations sometimes wraps around 1 station, i am sammy gimnyigei, using 5800xm, fw 50.0.5 i think, from kenya, please answer my plea and where can i give my suggestions on the new firmware, or just employ me on the firmware desk to tell you what everybody needs like new home screen, java needs a new interface, full screen with semi transparent keyboard, also ngage, i have tried contacting nokia for 3hours and i get an error on that page, the send button doesnt work. Please help me to forward this message to nokia people. Im tired and angry!!!

after buying a phone there is no customer care? I'll now migrate to iphone or x10. Nokia is a rip off!

Sending Telephone Directory, Pictures and Music from Nokia 2330 to Palm TX

I'm trying to connect my Palm TX to a Nokia 2330 Classic to send telephone numbers, pictures and music to my Palm. There is no problem using bluetooth to dial from Palm to Nokia 2330. Now, how can I send my info from 2330 to my Palm TX? Any ideas anyone?
Post relates to: Palm TX

I don't think iTunes has a conversion tool. There might be third-party apps out there, but one sure-fire way to do it is to burn your tunes to a CD, then re-rip them back your PC as .mp3 files. A little clunky, but it's a way.
Post relates to: None
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Nokia 8800 se Sirocco Problems

Hi I,ve been using my sirocco for a while now but there seems to be a new problem that i'm having. Many a time when i receive a phonecall and when im calling someone the network coverage on the phone dispaeeras and the phone gets cut off. This happens only during phonecalls. I am sure it is nothing to do with my mobile network because this problem started recently and i normally use my phone mostly at work as i have done for a long time. Any help and/or advice will be appreciated.
Kind Regards
Zoeb

I have had the same problems with cutout. i sent it back to Nokia UK as I live in New Zealand now. they tested it and the batteries and said the batteries were fine. i sent it back again (at great trouble and expense) with a letter saying that it wasn't ok as the problem was still there. it cut out after 2 texts from full recharge so could they please fix it and use it for a couple of days before they sent it back to me so they could see the problem. They sent it back again saying it was ok and to buy another battery. Needless to say it wasn't. i have emailed them at nokia care and at the place it was "fixed" and they refuse to have anything more to do with the phone despite it being under warranty.
I have emailed various nokia people but no-one answers my emails and wants to help. now, of course, it is out of warranty. I feel really ripped off and angry at nokia for refusing to stand behind their warranty and their product. especially now I see that so many others have this problem.
does anyone know what I can do? its an expensive phone to just throw away. but its useless as it is.
thanks
Julia

TV-Out feature in Nokia Phones

Hello,
I was about to buy Nokia N79 or Nokia 5800 Xpress Music, and came to know that the TV out feature has been removed from most of the Nokia phones except higher end ones.
I was in despair because this feature was really a important for me and made me shortlist aforesaid two devices that were in my budget.
I searched and found out that this is due to shortage of some hardware components....!!!!
So, I wanted to know that whether TV-Out function has permanently been removed or it will again be available when the necessare hardware components are available?????
Any idaes how much time should I need to wait for this feature to come back again???
..thanks n regards-----
nabs

HI That small sticker is the only hint to the problem, Nokia careline did not even know about the problem, we have been ripped off plain and simple. I will never support Nokia in my life again and know of quite a few people who will not either, It is disgusting to get an answer like the one below from such a big company.
Imagine the next car you buy and in an accident the airbags dont deploy because they were not fitted due to a power failure. or your spare wheel is missing or the radio does not work. And then oh sorry we put some stupid little sticker under the dashboard where you cant see it. Go to hell Nokia, I will support cheep chinese knockoffs and copies of your product rather than spend my money on your ^%$ again. I am sick and tired of being ripped off by big business.
What are people going to do if there phones need replacing due to damage/failure/theft etc. absolutely disgusting Nokia
Dear Lindsay,
Thank you for emailing Nokia Careline.
Due to a severe power-outage in our sub-supplier’s factory, we are
experiencing a shortage with a TV-out component in August, 2009. As a
result, this component shortage will affect a limited number of devices
during this manufacturing period.
We are currently looking into ways with which we can minimize the effect on
devices and ensure seamless deliveries. However, there is a possibility that
certain products in the Live and Connect categories will experience changes
in terms of functionality (TV-out not available) and sales package contents
(TV-out cable not included in variants that regularly would contain one)
during this manufacturing period. For the most part, the key features in
these devices are not related to the TV-out functionality.
We will inform consumers about the missing feature with a sticker on the
sales package and a leaflet inside the sales package. Individuals who wish
to ensure that their model supports TV-out feature should check the sales
package. Those without the sticker or leaflet will continue to offer the
feature. We expect that relevant sales packages delivered to the channel in
September will all have the feature.
Customer satisfaction and product quality are very important to Nokia and we
take all quality and customer satisfaction-related issues seriously.
Should you require any further assistance, please do not hesitate to contact
the Nokia Careline on 08611-66-542, between 9am and 6pm (local time),
Monday - Saturday. For online assistance, please visit
http://www.nokia.com/mea/contactus.
“Keep your phone software up-to-date by using the Nokia Software Updater.
For more details visit Nokia Support and software at
http://mea.nokia.com/support#. You can also go online to find user guides,
troubleshooting support and other services to help you use your Nokia
product”
Kind regards,
Tony O’Ryan
Nokia Careline
Nokia Middle East & Africa
Message Edited by lkluyts on 25-Nov-2009 01:33 PM

NOKIA C5 RIP

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