Nokia C5 video recording complaint

Dear All,
I have bought a Nokia C5 in the month of November 2011 the day i got the set I found that the hand set hangs on several occations, and later I found that the problem mainly occurs on video recording, when I recorded a video clip with enough space in memory card, after around 10 minutes, the phone hangs and switch offs, and the video recorded till then was lost, with this complaint I approached the Nokia Care at Trivandrum, they received the hand set and said it was a software complaint, they have to send the hand set to delhi and get it repaired, It took a 10 days waiting period to get it back, when I received I found the same problem is still there, I again approached and gave the hand set to the customer care and that also took 10 days, and later i was given a new replacement hand set, .....unfortunatly,,,,,,,the problem was still there,,,,,,,I approached the customer care and gave the hand set again,,,,,,,got back the set with the same problem...................I am totally fed up with this hand set,,,,,,,I even called the Nokia customer care at Banglore.......(got a complaint no)..............Not expecting any wonders from them too.................................The final destination is only the consumer court..........
BETTER BUY A CHINA MOBILE....................... NEVER EVER BUY A NOKIA MOBILE............
dileep
9895368633

I am sorry you had a bad experience with Nokia Care. I once telephoned Nokia support and had to explain to the technician what a magnetometer is. (On the other hand, I have a had a few really good Nokia support calls.) Support quality is random no matter where you go.
There are several phones called "C5", and you don't say which one you own. My first question would have been whether you tried recording to a different memory card. The 4 GB card that came with my E73 is supposed to be a class 4, but does much worse at recording audio and video than my class 2 Sandisk cards. Can you borrow a known good card from a friend (Sandisk, Kingston, etc.) and try recording more video? A poor card doesn't necessarily excuse the phone hanging, but if the problem disappears, that is almost as good as a firmware fix.

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Video Recording.

Hi all,
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============================
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=====================
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The video quality is very poor while recording video using Nokia program the quality is much better.
SO any one can help me? THanks in advance.
Edited by: Abel1501 on Jan 7, 2008 8:26 AM

Btw, I continue..
In this link: http://209.85.175.104/search?q=cache:bTylDUTfWBcJ:mobilezoo.biz/nokia_N95_specs+video+record+n95+j2me&hl=en&ct=clnk&cd=8&gl=sg
It says that N95 can encode video in 3 formats: mp4, 3gpp2,gpp. I wonder how? I just can record and output is byte[] data, after that I just create a mp4 file.
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