Nokia c6-01 cannot delete photos and videos

Question

why my c6-01 cannot delete pictues and videos that i captured??....when i try to delete that pictures the general error comes out...one more question...can the type of memory card that uses can make this problem overcome???..need opinion

Answer 1

Hi luqman94,
Thank you for your post and welcome to the forums!
If you mean hard reset, it will only wipe your phone memory empty. If you have data on your memory card it will stay untouched.
If you are unable to delete files in mass memory mode via computer, we would advise you to remove the memory card from your phone and connect it directly into your computer with an adapter and see if you can modify it's contents that way.
If the problem persists, you could try to format the card either on your phone or computer and see if that helps. Just remember to backup any content you'd like to keep before doing this.
Let us know if this helps,
Puigchild
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