Nokia C7 frequent hanging, sudden shutdown, wont o...

 I am Ismael Viloria. I have just received my prize on Pier Roxas' promo on Facebook last Friday, December 10, 2010. For the past 3 days of using it, I have encountered frequent hanging, sudden shutdown, and now December 13, 2010, it shudown and now it wont open anymore. I just want to know what should I do regarding this problem. I hope Nokia will help me with this problem because the phone that they have just gave me is defective. 

i am giving solution to C7 USER
TO
SOLVE UR PROBLEM. C7
PROBLEM: 1. Phone hangs then
restarts after a
few seconds 2.phone hangs, shuts
down, then cannot be started up
again for a while, like 30
minutes. C7 SOLUTION OF
PROBLEM: Mine also has defect in
it and i rectify in following way.
~back up ur
msg,contact,videos,image
to PC.
~then format ur mmc and remove
it. ~remove 3rd party app,games
from ur phone.
~do hard reset by pressing
*#7370#
then
~reinstall C7 FIRMWARE from nokia
care and after that
~then update ur phone with
latest firmware v012.004
RM-675 file
size-274 MB (release on 30dec) in INDIA from ovi suite or
from
nokia care and PR 1.0 UPDATE(jan
1ä),then
~transfer ur
back up msg,contacts,photos. now it
will work fine and flawlessly
without
any
problem and now ur problem will
be solved. IMROVEMENTS IN
FIRMWARE v012.004:
~fix all restarting,hanging
bugs that have in older
Firmware
~Updated version is very quick for
video sharing. ~It has all new
updated Facebook
application.
~Improved browser speed and
also the
search speed also.
~It also provided updated
country and
region maps plus in-device user
guide. ~Improved search. Performance
improvements. PR 1.0 IMPROVEMENTS
~camera now starts faster
~more smooth animation during
sweep
~gallery open faster
~browser speed increases. THANK YOU.

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