Nokia C7- problems with social widget and CNN vide...

Hi,
I am using
Nokia C7
Release                PR1.2
Software version 014.002
Custon version    014.002.00.01
I am having problems with my social widget and CNN video widget. I factory resetted my phone and my social widget was lost. I tried even the beta version of social but I am still in vain. The beta version showed me some error code and unable to install error on phone.I uninstalled the current version and installed the beta version but all was error. Fortunately I got my current version back from update.
I unknowingly deleted something related to CNN from the application settings and the CNN video widget renamed itself to CNN Video apac. I tried many ways even installed the latest E7 version of CNN video but still in vain. I updated my phone. tiried to uninstall the CNN video application but it shows the error delete cancelled. What should I do..?? I update my phone regularly atill I'm in vain. Please help me dear friends..I want my phone to be as new as when I brought from the market..

possible sollutions:
1)
because you hard reset try again now and get the 1.2 and try install this
if will install succesfull then try the 1.3
(if install error is coming again reboot device take out battery, back on battery and switch on and try install again)
2)
if not install or either download third party facebook and done (forget about the social from nokia)
(the ones i mention if you want to try them are almost same as nokias social)
4 good ones
fb connect from ovi not in qt
kasvopus written in qt
and facebook from pixelpipe in qt is very fast
also the fb from google v 1.0 works good and is almost the same but not in qt
3)
the same you are posting in here,....go to beta labs and have a section bug reports
post same issue as here(there maybe a technician leave you answer officially)
4)- or send the device for repair
sorry i can not help more but if hard reset and still problem you may need to choice one of the 4 options

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