Nokia care Belle software update

To put it bluntly, I would like to know how long would it take for Nokia Care to update belle to my N8?
Being a pre-order customer for the N8, I also had a faulty unit which was replaced and has the code 059B656. Althought I think it is unfair to make us go to nokia care just to get the update considering we were one of the first to purchase the n8.
What's done is done. I don't have good experiences at nokia care and prefer to do things on my own. The bottom piece of my N8 broke early on and a replacement was supposed to take 3-4 hours. I insisted if it takes that long just provide me the new piece and I'll install it myself. Well after some hassling they managed to get it done in 1 hour. To unscrew the broken piece, screw in a new piece and a bit of paper work and putting things in the parts bin (I assume).
My friends N8 took 2 weeks to come back from a swap, mine took 1 week to come back from a swap. I'd rather not be without my phone. A simple thing such as a software update I hope someone from Nokia can guarantee maximum of 1 1/2 hours to install provided there are not many customers. I am a tolerable person.
what's done is done. Lets move on to the most critical question:
Has anyone updated their N8 to belle at an NCC yet? Please highlight your experience.

Well, I was in a jolly mood and planned my day around the expected 3 hours. So sent in my N8 first person as it opened at 10am. Sat at starbucks for 3 hours doing my work thanks to long life of the asus notebook. Collected at 1pm. Belle is now on my phone. I'm worried now, what about other updates? Will the swap unit still be able to do OTA and Nokia Suite updates? My wifes unit is not a swap unit and recently had important updates to her phone, of which I didn't have any.
I sure won't want to lose another 3 hours + few more hours restoring apps and data for future updates.

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