Nokia Charging Stand NFC does not work on 920
I just received my Nokia Charging Stand DT-910 to go with my ATT Nokia 920.
1) I ordered the black stand. The stand and proprietary cord are black, but that huge AC charger is actually white. I can't believe that they didn't match the color on such an expensive accessory.
2) The actual NFC functionality does not work for me on the 920. Yes, when I tap the 920 to the base of the stand, I correctly get the NFC popup, and when I accept it takes me to what is obviously the Nokia software. The screen is titled "Charging Stand", and it starts on the Set Up page. It shows a diagram of the charging stand. The problem is that this app hangs. The progress dots on the top of the screen never stop moving. And the list where I am supposed to choose the application to open stays greyed out and never responds. It just continues hung like this forever, or on one occasion the phone rebooted itself.
Is there a fix for this? The software hang is making my stand useless in terms of it's NFC functionality....
You can actually get to more support options from that link, like here, http://www.nokia.com/us-en/support/contact/ which offers chat and phone numbers. Not sure what could happen in this case though, as there just seems to be some issues in the NFC implementation. Seems it varies a bit between devices, but overall has some issues. I would guess the number of folks with a wireless charge capability, that also know about this forum is probably small, but I'm sure the issue will gain some visibility as more folks give it a try. As I said I got it past the streaming dots and selected an app to launch, but now I have the interminably slow app launch. The same app that springs up instantaneously from the start or program menu, takes 5-10 minutes to launch when initiated via the NFC tap. I've just turned this off for now, as I expect some software update at some point. I have done some other NFC stuff with marginal success. Tapping the charging base to start an app is not a make or break feature for me. If it is for you, contact Nokia directly, rather than through this user forum.
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Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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