Nokia E5 Dead while updating

Its not even 24 hours since I bought the Nokia E5 and its DEAD. 
I connected the phone to OVI for transferring my previous phone data. When i connected it showed me updates for my phone and I started updating, I followed all the instructions and the phone went blank. I tried all the troubleshooting from the support forums but the phone does not start.
All it does is, give  a small vibration when i click the power on key.
I would really appreciate if the Nokia support help me in this regard.
Best regards

Have you installed a Facebook app of some kind?  I suppose you must have.  I don't know the programming API for Contacts, but it seems this app wedged itself in there.  I would hope that app has a setting to enable or disable this feature, otherwise you're left with choosing Yes (which may be more benign than you think), complaining to the author, or removing the Facebook app.  Post the name of the program you're using and hopefully somebody will give you a complete answer.

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