Nokia E5 - Product released with bugs - Any Nokia ...

Question

I bought Nokia E5 assuming it's a super Smartphone at affordable price but i was conned. It doesn’t even have features present in budget phone. You have released this product with lots of bugs. I want someone from the higher ups respond to my complaint.
1>    Even if you have 3G internet it is slow and takes a long time to display pages. Sometimes it is stuck at 0k and does not load the page. Bug: There is a BACK button at the bottom right of the screen to go back to previous page but doesn’t work. The page gets stuck at this point. If you’re lucky you should click on the back on the web page itself.
2>    Lack of feature: When you receive an SMS, classic Nokia phones display name of the person who has messaged. This phone only shows ‘1 message received’ no name display.
3>    Lack of feature: All Nokia phones have a feature where you can send text message to recently used recipients, numbers in called register, contacts etc. so that you don’t have to add recipients again and again. This feature does not exist in E5.  
4>    Defect: ‘Options’ Key on the left side doesn’t work..need to press hard to get it working (it’s specific to my phone and was working earlier)
5>    Defect: Often looses connection while talking and gets ‘connection error’. Even if you dial back the same error shows up. If the caller is trying to call at this time, they get not reachable issue. You need to switch Off and On the phone, wait till it reboots and then it connects again. Looses signal many times. This is not SIM issue, one time I rebooted the phone and still had lost signal. I put the SIM in my old 2700 classic; I found there was full signal. I put the SIM back into E5 still had lost signal. I did not use the phone for ½ day and then tried putting Sim again, it worked. Pathetic phone!!!
6>    Feature made complex: All Nokia phones have an option to Mark/Unmark text messages or contacts to delete. For ex: if I choose to delete 10 messages from my inbox, I can go to options and select ‘Mark’. Later on Mark button is active and you can just highlight the message and keep pressing center key on keypad and it’ll automatically start marking the items. Once all 10 messages are marked, choose delete and they’re deleted. In E5, every time you have to navigate to options and select ‘Mark’. For ex: if you want to delete 10 messages from inbox, you need to navigate 10 times and select ‘Mark’. What a time waster!!!  
7>    Do you call this a business phone? Lack of feature: You can snooze a reminder only up to 5 times.  After 5 snoozes the option to snooze does not display. While I can snooze infinite times in my 2700 classic. Budget phone is better!!!
8>    Product limitation: It has a built in dictionary which doesn’t have many words. For ex: retrospective
9>    Bug: If you install any application dictionary, you cannot type lower case letters for certain words. In order get a meaning of a word say ‘ordinance’, you should type oRDinAncE. I’ve installed 4 dictionaries and had this issue with every one of them, so this is not app specific. The same app(English mini) in 2700 worked just fine.
10> Bug: Built in Map application doesn’t work most of the times. It gets stuck on Waiting for GPS while my friend’s Iphone gets full GPS signal.
11> Bug: Built in ‘Google’ app doesn’t work either. It only displays the result, when you try clicking on one of the results, you get ‘unable to open this browser…’ while you can open a new web page and type www.google.com, search for results, click on the link it works. Damn I can’t even uninstall built in google app.
12> Product limitation: You cannot organize your songs, the way you want. It displays everything including ring tones. I think Nokia wants their customers to listen to mp3 ring tones while travelling.
13> Lack of feature:  How to turn off Camera sounds? You can’t, this is ridiculous and disturbing.
Trust me Nokia has lost its market to Samsung and Apple. Nokia phones are no longer reliable. What a waste of money for Rs 9500/- I don’t even get features available in a classic budget phone. If you have a convincing response let me know.

Answer 1

Hi ,
The same problems are faced by me in my Nokia E5 handset as mentioned by navbond007.
This is really pathetic  and shame on Nokia that even knowing the problem they are not responding to their customers.
Seriously nokia is loosing his name by creating such useless products, and no quality thing is anymore associated with this brand.