Nokia E51 frozen

Hi my E51 after six months of excellent service is going haywire!
the keys don't work and the display flickers a lot - i have managed to back it up and am trying to update the firmware to see if that fixs it and install the anti virus software (f secure from nokia site)
problem is that as the keys are frozen when it boots (most fo the time) i cannot select pc suite - I tried removing the battery over night but it does not seem to help.
any ideas??? happy to provide more info.
thanks
Peter

Peter,
I don't know how to fix so I give you the advice to go to a nokia care centre. It is a strange thing that happens to your E51 and it happened to my E60 too.
I thought that I fixed the problem by installing f-secure. But because I also bought an E51 I switched that licence to my new E51 and now my E60 is unprotected.
Until recently I did not have any problems with my unprotected E60. But..... a few days ago when i got home the battery of my E60 was drained. I keep the E60 connected to WiFi since it has my so-called land line number, and I take my E51 out with me and on that phone I have my voipdiscount account.
Therefore I can not exactly tell what happened with the E60 but I suspect the strange behaviour started again now that it is unprotected.
However, I am not 100 percent sure it is a virus or something that can be prevented with f-secure. My E51 can make calls through the f-secure firewall. But my E60 could not. So I disabled the firewall on the E60 to make phone calls.
I suspect it has to do with something, or someone, that is trying to get access to the phone over WiFi. Even though the reports of others that describe the same problem are not consistent. They do not always report that they are in an area where there even is WiFi. But they seem to have it switched on. I am not sure if merely keeping WiFi switched on can provoke the behaviour under rare conditions.
I would suggest you have the phone taken care of by the nokia care takers and now you have f-secure, use it. Others told me they cured their phone that way. But as said i am not 100 percent sure it has something to do with malicious software.
Please bare in mind that it can also be the result of some software conflict. Did you install something new on your phone just before the strange behaviour started?

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