Nokia E51 struct in offline mode....

Hi,
My Nokia E51 structs in offline mode...when I try to switch to general or other profiles.. E51 hangs & switches off.I have given it to Nokia customer care.. But they couldn't able to resolve it...
As offline mode.. Music player & otherthing works very well. To upgrade the software also.. The mobile has to be put in general profile..
Not sure what gone bad in mobile... either sim card reader or RF circuit of the Mobile...
I have tried software reset & other options... But I couldn't solve the problem...
can anybody help me to make My E51 to access in Network mode...

In case it's a software fault, back up your personal data and try reformatting the phone with *#7370#, failing that a software update.
Otherwise you may have to get it checked out by Nokia service centre.

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