Nokia E52 (Gold) - which Product Code(s) support A...

Am going to use Nokia Software Updater (NSU) to flash my phone to the latest version of firmware available so need to know which Product Code I need to set the phone to support the Alternative Line Service that is offered by many GSM carriers.
Unfortunately my version of the Nokia E52 (RM-469, Gold, Product Code 586660) does not suuport this feature even though it is described in the manual and I cannot switch to the second line from the Call Settings Menu as described on Page 106 of the manual.
My SIM and carrier account are enabled for this and I have verified that by using my old Nokia 6310i which does receive calls on both lines and shows a "2" to indicate the Alternative line.
All suggestions welcome - Thankx!

Nokia do not allow talk of phone hacking on this forum you need to use Google .
         jje

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