Nokia E52 - where is my contacts?

Hi guys. I have my Nokia E52 for well over a year now and can't say it has given me any problems of note. However, recently, I started using an instant messaging service named WhatsApp. It was working fine in the begininng, but one day while using it, it made the phone switch off, and would never swich back on. I sent it in for repairs and it came back working fully functional.
That lasted all but 1 week, before I noticed that suddenly, all my contacts have disappeared from my phone memory. I can not find a single one. The weird thing is, if somebody calls me who was previously in the contact list from the phone memory, their name appears. So, somehow, it seems to me that the contacts are there, but I just can't access it. I phoned nokia helpdesk, and they asked me to backup --->format--->restore, and that didnt help my cause either. Even if I try to store new contacts to the phone memory.... it foes it successfully, but I just cant pick them up. Can somebldy please advise me on this matter?
Thank you

I did the following...
a)Made a backup to my pc using Nokia PC Suite
b)formatted the phone(dialed *#7370#)
c)tried to restore the file, but couldnt, because the phone was probably in a "lost" state and nokia pc suite could not pick the phone up.
d) Did a hard reset.
e) phone was visible again
f) restored the file, but was back at square 1.
I am not sure if what you suggesting is the same as what I did above and if ovi suite is anything different from nokia pc suite or if it is the same thing. . Needless to say though, thanks a million for your input thus far. Really appreciate it.

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Attachments:
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You can do a hard reset of the device, but note that *ALL DATA* on the device will be ERASED. To do a hard reset ( where the phone is almost rewritten ), press *#7370#. If it still doesn't seem to solve, turn off the phone and press *, 3, dial ( green ) and power key altogether till the phone turns on. Always backup before you perform these functions.
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Nokia E52 BEST Phone ever used, but come on Nokia ...

Hi there,
Nokia plz listen,
The Nokia E52 is the best phone i have owned, in fact it is one of the few phones I bought directly from Nokia rather than via contract etc. Perfect SIze, excellent build quality, good screen, oodles of features, great battery and the best feature is the great well set out keypad.
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5) DO NOT make it touchscreen, I want a phone that has a good battery and does not need charging everyday like Touchscreen phones.
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Yes I am also waiting for a successor of my E52.
I had an E51 before and now the 52 .... both the best phones for my kind of usage.
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to taste but I like to have a telephone, if you know what I mean. Also phones like the Iphone
etc. do not have any kind of 'want-to-have' effect on me, and it might be by (a big?) part that I
associate these phones more and more with 16y old teens using them ... well actually
the biggest part of the grown-ups seem to want to do the same
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my E52 a lot but I would like to see some changes on my wish-successor.
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-Would love a phone like this with a high-res display, 640*320 .... with a deep dark. One is allowed to dream ;-)
- Keypad-light done more sophisticated build, maybe single led for the different keys, well I am no
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- Better OS: I know this will be the killer for that phone as Symbian will only go so far anymore and
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NOKIA E52:: Nokia fix the problems

Nokia kindly Fix the firmware of the nokia E52.
You released a firmware just for ovi maps.
Primarily a phone is a communication device between 2 or more people and secondary could be used for navigation via maps.
Why should my music player start playing when I end a call???? All by it self.
TO HELL WITH MAPS.I WANT A PHONE TO FUNCTION AS A PHONE.
Have you lost track what a GMS phone is meant to do as its primary function??
ovi CONTACTS messes up my numbers when I upload???? It adds numbers to contacts for m other contacts.
Sort your stuff out.
If you like my post kindly hit the Green Star Button on the left.
Nokia Phones owned: 3310, 8310, 7650, 3650,7210,6230, 6630, 6600,6100,6610, 6610i, 3230, 8800, 5700XM, E52 (only Nokia phones)

feeldennis wrote:
Nokia kindly Fix the firmware of the nokia E52.
Primarily a phone is a communication device between 2 or more people and secondary could be used for navigation via maps.
Why should my music player start playing when I end a call???? All by it self.
Sort your stuff out.
I am accompanying in protest for that not-solved problem with Music player. I wrote Nokia-Contact us (in my language) about this problem, but no use. To have music player that STARTS PLAYING AFTER IT IS PAUSED is so annoying. You have player that you can't control.
For that reason I don’t use Music player any more. I downloaded program PowerMP3 and HandyMusic and listen books on one player, music on second.
I find E52 excellent mobile phone, quality made, with good navigation features, with so good innovation for browsing contacts that I am delighted.
I am very annoyed (in IT generally) with more and more applications that I can't control. I had Nokia 6233 before (serie 40). It has player much better than in E52.
Why I can't determine what folder is to play? Music player plays whatever it recognize as sound! Stupid. It plays when I don’t want it to play. Stupid. I can sort music for so many criteria but I can't sort it by file name. So when I have 150 mp3 files, and some of them don’t have all input so precise (author, artist, composer, genre…) you have problem to find mp3 file you want to play. Plus, you can get some annoying ring tones in your ears! Why, for God sake, I can't play only folders that I want, and sort songs (only) by their file names? It is so unlogic for me.
The same thing is with Images in Gallery. You find any picture you have in mobile! Why I can't decide whether I want to find every image in mobi, or to brows specific folder that I chose? I tried with File manager but, when I open one image, I can't brows further. I must close image, then go to next, then open it… So much waste of time and nerves.
I often listen very long mp3 files (books and recordings) that last more then an hour. So, I have additional problem. In any player it is easy to click buttons accidentally that brings you at the beginning or to the next song. So when it happens after I listened 45 min of recording, I am very desperate, because I have to listen the same recording 45 min again. There is no player for non-touch screen mobiles that can bring you fast foreword in any kind. It would be nice if I could determine player to start playing from 45th minute of the recording.
In addition, I can't determine volume of the ring tone for sms, e-mail, reminder, alarm. When you determine volume of ringing you determined volume for any alert. There should be options to change it separately.
Business phone should have much more user-controlled features.
I hope programmers from Nokia read this site.

Nokia E52 - where is my contacts?

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