Nokia E55 receiving calls problem.

Hi all,
My Nokia E55 phone automatically refuses calls coming from unknown and non contact  numbers. I loose lots of calls during the day.I  have never installed any application on the phone besides the ones preinstall from nokia. I asked to the operator but they said the problem is your own mobile phone not the carrier problem. Please someone tell me where the problem is or what's going on with my Nokia E55 mobile.
Thanks in advance

Deactivate incoming voice call barring.
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