Nokia E6 backlit keyboard problem!

With brightness set to minimum and level 2, backlit keyboard doesn't work!
Please fix this big probem asap!

several years ago I wrote a post about the business model E70. I was so **bleep** off. certificates didn't work, vpn had to be configured only with provessional software or manually editing sis files. switching to landscape took forever and the first device update came 6 months after I bought it. Many more problems. Small yet annoying. Out of memory when browsing etc.Of course my post was deleted
When I read this board i see myself here. As far as I can see nothing changed. At least not for the better. By the way that E70 is still in use. I got a new battery from ebay and now my girlfriend is using it as a second phone. I bought her C7 for last christmas. The phone was practically unusable. It hanged so often that most of the time she was unreachable without noticing. It hanged so badly that even the clock was going out of sync. That was perhaps the only nokia i've seen where hardware power button didn't work when it hanged. I sold it 2 months ago for half the price I got it and you can't imagine how happy I was She is now with an android device. A toy, but a working one.
I got myself Nokia E52 when the device hit the market. On day 2 it was returned for repairs because of random reboots. 3 months later i got a refund (yes i know, it's just the way it is around here) and boutht E72. Fortunately I was aware of the problematic navigational button so I tested it first for a week. I must admit this is a perfectly working phone. For some reason it can't connect to the corporate Voip but that's the only problem i got with it. Well the only serious. IT's a fact that i couldn't get working navigation program for almost 8 months. The map for the country I live in was too simple for navigation. Materials and body is a joke compared to E71 but anyways it works. I was planning to get myself something new - E7, N8 but those bit screens are just not my type. So E6 Is my new hope. Of course I'll test / research it a lot before I get it. Sorry guys but that's the story. you spend 600-700$ just to become a beta tester. If you buy the flagman you get updates. If not - you wait for months. You will not get support from Nokia here. I know the brand is in your blood. The same here. Just do a lot of researching before bying a phone. Don't trust the reviews. They are often done measuring basic functions and they never report bugs. Go google for problems. There is the truth . Ah and never buy immediatly after release or even preorder Nokia phone. I guess much time will pass untill Nokia release a completely working device.
Sorry for the offtopic.

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