Nokia E6 - Contacts not syncing with Mail for Exch...

Hello - 1st post
Hope I'm asking this in the right place and hope someone can help
I've got a user with a Nokia E6 that's got Mail for Exchange configured on it. Mail and calendar are syncing OK but not the contacts
The user is 150 miles away and I don't have an E6 that I can play with here. I'm trying to talk her through editing the mail for exchange profile (and not having much luck). I'm sure if the phone was in front of me I'd sort it in 2 mins
I've talked the user through going to Menu > Mail > Settings > Mail for Exchange > What to sync. She's telling me there's no option in there to select contacts
Would anyone be able to tell me the exact button presses I'd need to check if contacts are set to sync and how to edit the Mail for Exchange profile to set them so that they do sync please ?
I've tried the manual and a menu map that I found online, but I can't seem to find it.
Thanks

Hello Driveblind,
I am having the same problem with a user wich has a nokia e6, did you ever find / fix the problem?

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