NOKIA E6 "Invalid Exchange activesync credentials....

Dear All,
After upgrade soft to Symbian Belle I can to to sync my company Exchange email account. I`m using the same credential us before with Symbian Anna. I receive only "Invalid Exchange activesync credentials. Check credential settings".
How to solve this problem.

Hi cenjar,
Thanks for your post and welcome to the forum.
The error message "Invalid Exchange activesync credentials. Check credential settings" means that your security credentials have changed. This is most likely the password of your Exchange account. Please check with your administrator if you're not sure what the new credentials are.
Iris9290
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Nokia E6 Exchange ActiveSync Problem: Unable to Sy...

Hi,
I am having problem with my Nokia e6 Exchange ActiveSync. I want to view/access my Google Calendar events in Nokia e6 calendar and Google Accounts in my phone's phonebook.
For this I went to Exchange ActiveSync and entered my gmail address in Mail address and then entered my gmail again for Username and then entered the password as well. After the setup was complete, it started loading all the inbox messages. However, when I went to Calendar on my Nokia e6, nothing could be seen from my Google Calendar and same happened with the contacts as well.
Guys, would you please me solve this problem.
Thanks,
Anvin

Hi Anvin,
Thanks for the feedback.
During the Exchange Active Sync setup you are reminded to not use any other sync method to sync contacts once the service is et up. Also after selecting contacts you are asked what to do with synced contacts, either keep or delete. You should choose keep.
During the first sync after setup the 'normal' contacts will get synchronized to your Google account. You will see them if you log in to http://contacts.google.com and as these are now part of your Google account they will be removed when you delete the Exchange Active Sync mailbox. You can sync you old contacts back after you removed the mailbox, but will loose any new additions as they are synced and kept in your Google account which in fact makes sense.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Exchange Activesync and multiple smtp addresses in same domain

Hi,
Could anyone help with this if it is possible via Exchange Activesync or a third party software?:
I have a domain user called UserA with three smtp addresses in exchange server 2007SP3 (1 primary -
[email protected] ) and 2-secondary -
[email protected] and
[email protected] ).
The user has been successfullly setup on an iphone with Exchange Activesync using the primary address. Now, the management wants UserA to be setup to receive mails for the other two secondary addresses using the Domain username
UserA on the same iphone.
Our Exchange team have tested the practicality of this on the iphone and doesn't seems possible; the error was ''Can't create account- An identical Exchange account already exists''
when this was attempted on iphone. Is this error IOS related or EAS.
I have searched everywhere for any documentations from microsoft or any of the smart phone vendors (please point to any link that may exist) to confirm this as a proof to the management.
Thanks.
Ajagbe T.I.

I'm seeing this same limitation and I'm needing to determine if it is an ActiveSync limitation from Exchange or if it maybe is a limitation of the mobile device.
I have customers who are delegates for multiple exchange mailboxes. For the sake of example I'll use the following:
John Smith ([email protected]) is a delegate on a shared mailbox ([email protected]) and a delegate for his boss, Cheryl Thompson ([email protected]).
John has an Iphone 4S running IOS7. He adds his exchange account ([email protected]) and accesses email/contacts/calendars on that account with no issues.
Next he adds the shared mailbox by putting [email protected] in as the email address of the account, but he uses jsmith with his password as his user credentials. The account is added and John is able to access the shared mailbox and calendars for
this account.
When he trys to add the 3rd account for his boss, he uses his boss' email address ([email protected]) with his jsmith credentials and he gets the following error: "Cannot Create Account: An identical Exchange account already exists."
Any idea of whether this is an Exchange 2010 limitation or an IOS limitation? The infrastructure we are using is Exchange 2010.
Todd Boring
MD Anderson Cancer Center

Exchange Activesync stop working

On my N8 (Belle 111.040.1511.263.01) Exchange Activesync has stopped receiving new emails and does not syncronize agenda. Sending emails works.
On PC and Ipad connected at the same server all is OK.
I have not modified any configuration, simply it stops working...
Maybe the last agenda update caused malfunction?
Thanks for answers.

I have reinstalled account many and many times, I have create a new account, (@hotmaiil.it, @hotmail.com) but problem remain. It works for an hour, then stop synchronizing.
AND ON IPAD ALL WORKS!
I'm still waiting for an answer or suggestion. Where is Nokia support?

Exchange Activesync through Relay? ASAP please

Hi guys,
I am having a requirement to configure Afaria in a network with DMZ. Everything is working fine, only port 443 opened into DMZ and 443 opened to DMZ from internal LAN. No ports opened inside internal LAN.
I have to configure Exchange, where Exchange activesync server is not published to the outside...It is not specified in A record, and cannot be accessed from internet, only intranet.
Is it possible to setup the Access control for email in a way that everything would go through Relay Server? I have a relay server in DMZ and would specifiy it as the Exchange server in a Nitrodesk configuration. I would also enable RS outbound enabler on Exchange server in the internal LAN. I would setup it like this on the picture, but use Relay server instead of the ISA.
Can this be achieved?
I would need the info FAST. I hope someone has some tips about this.
Thanks,
R

Hi NayNay92,
Thank you for your first post and welcome to the Nokia forums.
In order to get Mail for exchange for your device you will need to download the following application:
http://betalabs.nokia.com/apps/mail-for-exchange-for-asha
When you download this application you will need to login first. Please use the same login details you use for these forums.
Hope this helps.
Regards
Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Exchange ActiveSync really the only mail option in...

Another 808 question...
Is Exchange really the only mail option? I've been able to sync my Gmail account and grab all my contacts (which is awesome, btw). But then I try to create another mailbox. I just want to set up my corporate email (a regular IMAP account), but I see "Exchange ActiveSync" is the only option. Nothing about other providers or anything else like on other Nseries phones. I choose it anyway thinking it will bypass it, but it simply says: "Maximum number of mailboxes chosen...please delete existing mailbox".
Do I really need to purchase a 3rd party app just to get a second mailbox? What am I missing here?
Solved!
Go to Solution.

Hi micahd,
Thanks for your feedback and welcome to the forum.
When you have a SIM inserted you should see all mailbox options when you go to MENU>Mail>New mailbox
Besides Exchange Active Sync you should see several preset options depending on your region and the 'other' options which allows for a manual install.
If you do not see these options I would suggest you soft reset the Nokia 808, this will reset default settings and not remove any personal data. Dial *#7780# followed by the (optional) security code 12345 and check again after the reset finishes.
If this does not resolve this you may try a hard reset which will remove all personal data from the phone's internal memory, so make a backup in Nokia Suite first (Tools/Backup). Then dial *#7370# again if asked followed by the security code 12345.
If after this reset you still do not see the additional options please visit a Nokia Care Point for further assistance.
Hope this helps, let us know how you get on.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Can Exchange activesync be used for calendar and contacts without BES?

I thought it could- just got a Z10 and am having trouble syncing with a cloud service that uses EAS Tech support just told me that I have to be on BES for that? Wasn't what I thought. Knowledge base article KB34208 "Sync time frame for calendar events when using a Microsoft Exchange ActiveSync connection " Says nothing about BES in the Environment section? http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34208&sliceId=2&cmd=displayKC&d... Hoping guy was wrong- I really need to be able to get my desktop info onto phone and this is convoluted enough- syncing to cloud and then to phone but want to keep the phone (4th BB and a PB). Help please.

you dont need BES10. you can do EAS directly from the device to the Exchange Server.
zeki

Windows 8/8.1 devices, BitLocker and Exchange Activesync "Require encryption on device"

Recently I've been testing a change to our Exchange ActiveSync Policy , "Require encryption on device". This works fine for Windows 8 phones, all iOS devices and some Android. However, W8 tablets with BitLocker on have an issue getting Activesync
email.
Is BitLocker considered to be insufficient Encryption for an Exchange Activesync policy which enforces: "Require encryption on device".

Hi dude -d,
"Require encryption on device Select this check box to require encryption on the mobile phone. This increases security by encrypting all information on the mobile phone."
Here is a link for reference of this policy
View or Configure Exchange ActiveSync Mailbox Policy Properties
https://technet.microsoft.com/en-us/library/bb123994(v=exchg.141).aspx
Considering this policy is to increase the security by encrypting the device ,there maybe some conflicts here if the the device has been protected by the Bitlocker .This is just my own assumption.
To understand this policy more deeply ,it is recommended to ask for help from our Exchange Forum .They are more familiar with this policy and they may have more resources to help understand this issue .
Exchange Forum
https://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Certificate based authentication for Exchange ActiveSync in Windows 8.* Mail app

I have a Surface Pro and want to setup access to my company's Exchange server that accepts only Exchange ActiveSync certificate-based authentication.
I've installed server certificates to trusted pool and my certificate as personal.
Then I can connect thru Internet Explorer, but this is not comfortable to use.
I don't have a password because of security politics of our company. When I'm setting up this account on my Android phone I'm using any digit for password and it works perfectly.
Can someone help to setup Windows 8 metro-style Mail application? Does it supports this type of auth? When I'm trying to add account with type Outlook, entering server name, domain name, username, 1 as a password then I've got a message like "Can't
connect. Check your settings."
Is there any plans to implement this feature?

For what it's worth we have CBA working with Windows 8.1 Pro. In our case we have a MobileIron Sentry server acting as an ActiveSync reverse-proxy, so it verifies the client cert then uses Kerberos Constrained Delegation back to the Exchange CAS, however
it should work exactly the same to the Exchange server directly. I just used the CA to issue a User Certificate, exported the cert, private key and root CA cert, copied to the WinPro8.1 device and into the Personal Store. Configured the Mail app
to point at the ActiveSync gateway, Mail asked if I would like to allow it access the certificate (it chose it automatically) and mail synced down immediately...
So it definitely works with Windows Pro 8.1.

SBS 2011; Exchange ActiveSync problems in the middle of a migration

Hi
We're in the middle of a migration from SBS 2003 to SBS 2011 and are stuck in the lengthy process of moving users' mailboxes.
At this point, I have about 20 percent of the users' email on the SBS 2011 box, and the rest still on the SBS 2003 box.
Right now I have to quickly deal with an issue that's cropped up with Exchange ActiveSync:
I ran the Connectivity Analyzer for a user (this one's box had been migrated) and got the error below. By the looks of the error, I don't think it matters where the mailbox happens to reside ...
The SBS 2011 box has been set up using a migration install and the procedures listed in the MS migration docs.
At the rate we're going, it's still going to take a while to migrate these mailboxes. (The fact that they began tonight was actually an accident.) If mobile users can't get their mail, I'm going to have a big mess on my hands ...
What do I need to do to get this running properly for all users?
Thanks
CL
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Additional Details
Elapsed Time: 793 ms.
Test Steps
Attempting to send the OPTIONS command to the server.
The OPTIONS response was successfully received and is valid.
Additional Details
HTTP Response Headers:
MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
Content-Length: 0
Date: Fri, 30 May 2014 08:49:48 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Elapsed Time: 205 ms.
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: <body><h2>HTTP/1.1 403 Forbidden</h2></body>
HTTP Response Headers:
MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
MS-Server-ActiveSync: 6.5.7638.1
Content-Length: 44
Content-Type: text/html
Date: Fri, 30 May 2014 08:49:48 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Elapsed Time: 588 ms.

Hi --
Neither of the Exchange servers is publicly listed as the mail handler for this domain. Mail is preprocessed by a cloud spam filtering service before coming down. So I expect no changes in MX records -- not even a change in the spam filter's delivery IP
address, since that points to my firewall. I'll forward SMTP traffic to the new server when the time comes.
I was told by MS that moving the mailboxes would not disrupt anything as long as both SBS boxes were up and running. And despite what the Connectivity Analyzer showed, people in this office have been receiving email on their mobile phones all day. I've had
a few sporadic reports of people supposedly not getting email on their smartphones, but I can't see how anything I did (basically just move mailboxes at this point) could allow some people's phones to get mail while others' can't, when everyone was getting
mail yesterday.
I also have an odd report from someone who claims that his mobile phone is processing email just fine, but his MacBook running Entourage suddenly can't connect.
Oh well ... The day is over (at least for the workers). Hopefully by the time the workers return on Monday, I'll be back to having just one SBS box on the network.
The mailboxes are being moved A LOT faster than any of the documents I read warned me they would. One document said that a 75 GB database could take close to 48 hours to transfer. And this server's Exchange database was 67 GB ... But last night's
"accident" (I thought I was only prepping a new database when in fact the machine was actively moving email into it) resulted in about 40% of the mailboxes being completely moved by 8 a.m.. And since 5 p.m., when I restarted the move requests,
the machine has completed the moves of about 20% more mailboxes. So I expect this part to be over probably by early morning. (The ones that remain are the really big ones -- still, after I spent a week doing mailbox housekeeping.)
I was also warned about the lengthy conversion requirements for the public folders. I transferred those last weekend. The whole process was over with in less than four hours. Go figure ...
(The public folder transfer did have an annoying side effect -- I kept receiving warning after warning via email from the SBS 2003 box about a high number of items in Exchange's send queues ...)
Thanks
CL

Versamail Exchange ActiveSync wireless push e-mail ONLY; Sync Contacts/Calendar via Desktop/USB

I use a 3rd party conduit, PalmPilot Link for Commence RM CRM software from Commence Corp. which works with the Palm Desktop sync engine to sync my Contacts, Calendar, Tasks and Memos. Recently I tested VersaMail 3.5.5 on my Rogers Treo 680 (despite zero support from Rogers) with push e-mail and loved it until I discovered I could no longer sync my Contacts and Calendar with Commence. Even with the options in VersaMail to sync Contacts and the Calendar unchecked they would not sync via the USB cable to Commence.
I have come across Palm Article ID: 42600 which states "Once you establish an Exchange ActiveSync account in VersaMail, you will not be able to sync Calendar, Contacts or Email through the USB HotSync cable". It would be nice if this wasn't the case when synching of Contacts and the Calendar are turned off. A call to technical support confirmed there is no way to do what I need with the current product version.
I have found a competitive product, RoadSync from DataViz does allow me to sync ONLY e-mail with ActiveSync so it would seem to be technically possible. The problem with RoadSync is it's not a true push e-mail on the Treo 680 as far as I can tell and it seems a little pricey with fewer features than VersaMail, except for one feature which is very important to anyone who depends on 3rd party conduits.
Please consider releasing a new version or a patch to allow synching Contacts and the Calendar via USB while using Exchange ActiveSync push e-mail.
Note: The Commence CRM product for Windows has been around for almost 20 years and has supported the Palm OS for about 10 years. Commence users everywhere would love this feature in VersaMail. I do not work for Commence Corp. but have been a user since 1991 and a Palm user since 1999.
Post relates to: Treo 680 (Rogers)
Message Edited by bws888 on 10-08-2008 07:47 AM
Message Edited by bws888 on 10-08-2008 07:49 AM

I can certainly submit this as a feature request.
Post relates to: None

Exchange ActiveSync doesn't have sufficient permissions

In one of our cas servers getting the following error.
Anybody have any idea why this error kindly share.
Exchange ActiveSync doesn't have sufficient permissions to create the "CN=a,OU=b-Administrators,DC=comany,DC=domain,DC=domain " container under Active Directory user "Active Directory operation failed on SRVINFDCDR01.kfupm.edu.sa. This error is not retriable.
Additional information: Access is denied.
Active directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
Make sure the user has inherited permission granted to domain\Exchange Servers to allow List, Create child, Delete child of object type "msExchangeActiveSyncDevices" and doesn't have any deny permissions that block such operations.
Details:%3
Ashraf

Some times you have to do this.
Start Active Directory Users and Computers.
Click View, and then click to enable Advanced Features.
Right-click the object where you want to change the Exchange Server permissions, and then click
Properties.
Note You can change permissions against a user, an organizational unit, or a domain.
On the Security tab, click Advanced.
Click Add, type Exchange Servers, and then click
OK.
In the Apply to box, click Descendant msExchActiveSyncDevices objects.
Under Permissions, click to enable Modify Permissions.
Click OK three times.

Microsoft Exchange ActiveSync Error Message using VersaMail

Device: Treo755p (Sprint), Palm Software
Platform: Windows 2000, Outlook 2003
When I go to my work e-mail account using VersaMail, the following message appears:
IT Policy Update. Your IT administrator has updated the password policy that applies to your phone. Press OK to go to the Security application now. You won't be able to sync with Exchange until you change your password.
When I click "OK," another message appears:
IT Policy Update. Your administrator requires a password with at least 152 characters.
When I click "OK,", it takes me to the Security settings on my phone. I've never set up a password on my phone before, so I don't know why this is happening. I already checked with the IT guy and they haven't changed anything on the server.
I tried a soft reset and nothing happened. I also tried to setting it up again as a new e-mail account, but Exchange ActiveSync isn't even an option when trying to pick the Mail Service. So something is screwy with the phone/software.
Post relates to: Treo 755p (Sprint)

Hello, I'm getting the same thing here, except I think I'm getting a better deal than some of you. It's only asking me for a 118-character password.
Post relates to: Treo 755p (Sprint)
Message Edited by timtrace on 10-27-2008 11:57 AM

Not all contacts or calendar entries syncing with Exchange ActiveSync

Just set up Exchange ActiveSync on my new iPhone. Exchange 2007, Outlook 2007, iPhone 2.1. Did my initial sync over the air. All appears good.
Edit some entries in contacts on PC, add some new, etc. Same with calendar. They do not appear to sync over. Odd thing is in contacts they don't show up but yet my count matches between the two systems. Some of the edits don't come over either.
In calendar, some entries are missing.
Any ideas?

No response from Apple. Calls to support turned up nothing. Problem seems to be a general issue with wireless sync. If I hardwire sync the appointments come over fine. If I do it by wireless, any appointments that are changed are at risk of not coming over.
Others in my office that use Windows Mobile have said same thing from time to time on their end.
Palms never failed like this. I would say Apple and Windows Mobile are not ready for prime time. I hope someone fixes this because the system is not stable.

Nokia Mail For Exchange on Asha 300 doesn't work w...

I'm hoping someone from Nokia might see this and get your developers to make a tweak to the Nokia Mail For Exchange app for Asha 300 (a S40 phone).
The Microsoft Outlook/Office 365 hosted/cloud-based e-mail service uses usernames in the format [email protected]
Unfortunately the Nokia Mail For Exchange app automatically truncates the Username so as soon as you tap out of the field it becomes just "jane.smith". As a result it fails validation.
This is probably a one line code change which makes perfect sense for users connecting to other variants of Microsoft Exchange, but for those of us on Microsoft's hosted offering it's stopping us getting in.
Thanks!

Bueller? ...Bueller? ...Bueller? Anyone?

NOKIA E6 "Invalid Exchange activesync credentials....

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