Nokia E6 live streaming not working

its only one month i've updated my mobibe due to hanging problem and now it s giving me another pain for not playing any live streaming video like online tv or you tube streaming... Also still have the hanging problem.
Help me out if anybody has a solution.

Hi Lance09
Sorry to hear that you are having troubles.
Did you purchase a free trial through the AFL Live Pass Online or did you purchase through IN APP subscription?
Can you please try these troubleshooting steps:
If using your fixed line connection (ADSL, CABLE or NBN), please powercycle your modem and computer: Unplug from power > Leave off for 10 mins > then Plug back in and re start. This will often force a line update through to your modem advising the signal is restored.
Can you then please try clearing your Cache, Cookies and Browser history. To clear these please try the steps below:
From the home screen, tap the Settings button. On the Settings screen, scroll down and tap the Safari button. Under the 'Privacy' section of the Safari screen, tap the button labeled Clear Cookies and Data. On the confirmation screen, tap Clear Cookies and Data.
If still no luck, please try uninstalling and re installing the app from the app store.
Let us know how you go.
Regards -

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