Nokia E63 outgoing mail problem

Dear all,
I am using Nokia mail to send and recieve my email and i have set up 3 accounts for the mails.
now out of 3 accounts 2 are able to send and recieve email sucessfully but one account is able to just recieve the mails but
when i try to
1. send new mail
2. reply mail
3. forward mail
then after some time it come back with MAIL delevery Notification Failure Message , which contain folllowing Exception :
500: Failure - sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: subject/issuer name chaining check failed
Please note that it happen only for one mail account and earliet this account was also working fine . its started only before few days only and this error is coming continuesly
Would be great if some one can help me out to soleve this issue.
NOTE: i updated the Latest mail client from Nokia OVI Store site but still not able to soleve the issue.

Hi mahirfarookpp,
Welcome to the Nokia forum.
As the E63 is older than the SIM card you have, the device will not necessarily be able to provide you with 3G and the phone is therefore most likely to provide you with 2G instead.
Make sure your phone is updated to the latest software version. You can check if any updates are available in Nokia Suite when you click on the green arrow. You will also be able to reinstall the current software with Nokia Suite if the phone is already updated to the latest version.
If the SIM card gives you 3G in another phone and the device is updated to the latest version, it won't be possible for the phone to provide you with a 3G connection.
Hope this clears things up.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

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NOkia E63 All Software Problems listed, Ignored by...

here are NOkia E63 All Software Problems listed.
-- Picture Editor:
You can Zoom, Rotate a Picture but E63 never allows to Save the edited Picture, Worst SOftware Engeering.
-- No Calendar Sync with Address Book Events
Add a Birday/Annivesary event along to a contact, you will never see the event entered to Calendar/neither gets a remainder alarm on that occassion.
Very Sad to say Nokia has very less knowledged engineers who are not even capable of giving a software which Rs 500 mobile gives with colors.
-- Memory Card COrrupted and needs a restart of MObile to recongise the Mem Card
3 to 4 times a day and every time when you switch off and switch on You need to re-insert the memory card(which is supplied along with MObile by Nokia)
-- Picture Viewer
Awesome, you cannot open pics with folder wise,
Open a Pic from folder, delete the that pic, you will be routed back to Home screen instead of folder.
What a Testing Engineered SOftware.
and after encryting memopry card, and after decrypting i am not able to see pics on pic viewers.
but can access to files directly going to Mem card folders.
ENcrypt and decrypt are juts for name sake, not for functioning and serving the need.
-- Contacts
Enter one or two char in search, Say
Ma
it lists out
Mahesh
Manikanth
Martin
Mariya
though i see the contact Mariya, i cannot scroll down to select that Mariya Contact
i should have to enter full name.
then why we need Search option, lets go scrolling down from begining.
-- Message Inbox
Wow, Interesting Area,
1. Just Say i received a message from Number 123456789, now go and save 123456789 as Balaji in Contact.
Now get back to your Inbox, Surprise, you never see 123456789 updated with COntact Name Balaji, it will stay as 123456789 only, even give a try of Swithc off and Switch on 100 times, its same.
its new nokia software getting back to 1950s.
2. Now, one more test:
   You have already saved a friend number 12345 as Balaji in contacts.
   you get a SMS from 12345, well the inbox now promptly shows message from Balaji, now go back to Contacts, and change the number 12345 to any number,
   so now Contact Balaji's number is changed but you will never see this reflected in inbox.
   you will be still shown as message from Balaji, though that number is not at all saved.
One more roboustness testing:
You delete the contact Balaji, still you see in Inbox SMS from Balaji.
-- Wi-Fi.
Even with dedicated Wirelss internet connection, E63 just detects the connection but when started browsing, i just get5 this.
"No Gateway Reply !"
you give a try for 1000 times you wont get internet brrowsing in E63,
i get heavy headache if i start thinking why i paid RS12000/- for Junk.
if i meet any of NOkia people at my office i will kick to them for sure.
Nokia should be Sued.
if i keep on digging the non-sense behavior of Nokia E63 i dont know, instead i can write a pretty good software.
Dear Nokia,
I need all this and every software problems to be fixed, else i will go to COnsumer COurt,
this is cheating All indian Customers, Taking RS 12000/- and not even providing a sofwtare which a RS 1000/- gives.
And if i wont get all this erros fixed by 15days, i will publish all this info at all leading weblinks, and will ask none to go for Nokia,
because Nokia has forgotten what is SOftware.
Regards,
Balaji M
EVen after Several Mails to [email protected] i got mail as "All the mobile phones do not support all the features. Further, we endeavour to address any concern or suggestions that may be raised by our customers. We thank you for your valuable feedback and have forwarded the same to the relevant department for their due consideration."
i really dont understand why Nokia Customer Care perdonals are always so dump like Nokia SOftware Engineers, i am asking for existing features not working properly but they comment saying "All the mobile phones do not support all the features"
Again they say, if any questions ask at Nokia !!
I am listing out the problems that your very high end Mobile Costing Rs. 12000/- INR which is failing to give even Rs 1000/- worth mobile.
This is all the questions I have, again why should I have to go and ask the same at Ask Nokia" at www.nokia.co.in/asknokia ?
once listed problems are answered again and again just for formalities they are asking ask question.
I want the Board or Directors and Senior responsible personals to attend to this, and get me bug free mobile for what i have paid RS12000/- else return our money, else i will soon file a Cheating case of not providing a said fetaures working phone by Nokia at COnsumer COurt, India.
Iam not the one facing this, just visit mouthshut.com, you will see people crying with erros on NOkia even after paying RS 30,000/- who's money is all this ?
I am awaiting for the response with bug fix by 24 hours.
and also i need my money back by 1 week.
Balaji M
Moderator note: Contact information removed - it is unwise to publish such information on a public forum.
Message Edited by michaels on 14-Oct-2009 10:59 AM

Nokia E63 has a name sake encryption and decryption. Once you encrypt and decrypt it is difficult to find any of your old saved files. Paradox is that the memory status will show a huge quantity of used space. But GOD only knows where the files are. Nokia support centres have no answer for this problem. I lost a large chunk of my pics n files. Shame of Nokia.

E71 Outgoing Mail Problem

Everything was working fine until upgrading the Nokia Messaging service a couple of months ago, I can no longer send email or reply to incoming email using the Nokia Messaging service - they all bounce back with a failure notice and the numbers "500". Incoming emails work fine.
I can send email using the standard email setup on the phone. Have uploaded latest firmware and reloaded everything today - no change.
Thanks for your help.
Don't assume malice for what stupidity can explain.
Solved!
Go to Solution.

Hello,
I too was experiencing the exact same issue you are describing. Not sure what's causing the problem, but It's a rather easy fix. Try these steps:
1. Log into your Nokia Messaging account on email.nokia.com.
2. Click on "Edit Setttings" next to the affected email account.
3. Click on "Change server settings".
4. Remove the data from the "Outgoing mail server", "Outgoing server port" and disable the SSL setting if it's currently enabled.
5. Click on "Save changes".
6. Send an email from the affected email account via Nokia Messaging and you should be good to go now.
Hope this helps.

OUTGOING MAIL PROBLEMS ON IPAD AND ACBOOK PRO

Whenever I send emails through my business mails to yahoo, gmail and other mail clients from my iPad and macbook pro, it is rejected by the server. My business mail is hosted by siteground.com.
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From the Mail menu bar, select
Window ▹ Connection Doctor
Click the Show Detail button. A drawer opens. Send a message and post the text that appears. Anonymize any personal information before posting.

Outgoing mail problem

hello mac users...
having problems with mac mail, again. spontaneously, without any changes to my system, i am not able to send mail. am able to receive, and am able to communicate with the outgoing mail server (as per a check with the system administrator) but all outgoing mail is held in my out box and i receive a generic error message when attempting to send mail. i had a problem with mail before that was remedied by deleting the envelope folder from the mail library, tried that again this time, to no avail...
any suggestions?

You are able to send messages.
If a message cannot be sent for whatever reason, it will remain in the Outbox mailbox with an error message provided.
A message will not be moved to the account's Sent mailbox unless it was successfully sent by the SMTP server used by the account. Open any message in the account's Sent mailbox and at the menu bar, go to View > Message and select Long Headers.
Information in the Message ID field (ends with @mac.com or the domain for the email account provider used to send the message) is another indication the message was successfully sent.
A successfully sent message is either accepted or rejected by the recipient's incoming mail server. Due to spammers using "dictionary" attacks - guessing at email addresses for an email account provider's domain and not providing a valid sending or return email address, many ISP's and email account providers are no longer sending a return email error message to the sender of a message when a message is not accepted by recipient's incoming mail server.
If a message is accepted by the recipient's incoming mail server, what happens to the message after that has nothing to do with the email client used.
Although for the most part, messages are received in a matter of seconds but not always since successfully sent messages do not take a straight line from the account's SMTP server to the recipient's incoming mail server.
I completely reformatted my secondary hard drive, installed a
new system only and configured my mail account from scratch
and the problem is still there. I have also cleared the cache's using
Onyx, repaired permissions, even removed the battery to reset
other setting, but nothing has helped.
None of this has any effect or helps in this situation since these messages were successfully sent.
Contact your providers and ask if there is anything they can do with the Message IDs for these successfully sent messages.

Outgoing Mail Problem on iPad and iPhone

I have a Telstra iPhone and iPad. When I try to send or relay emails from work or other locations (not at home) to my work email or to other people I get the following message: Cannot Send Mail. A Copy has been placed in your Outbox. The recipient xxxxxx was rejected by the server because it does not allow relaying When I am at home and connected via wifi to my optusnet account, I can usually send emails from my iPad, but not always from my iPhone. Very frustrating!

Hi sgn,
Please ensure you have the correct settings by following our guide here:
https://support.telstra.com.au/t5/Email/ct-p/LSP_Email#item-ARTICLES-LSP_Email-399836
I'm assuming this is a Bigpond email address?If so it will be best to follow the heading: Set up Telstra email on the BigPond® platform, on your tablet or mobile
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-Matt W

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Hi,
I am trying to set up the outgoing mail with the iphone, however it fails everytime.
My mail server doesnt accespt smtp requests from external Ips, so in the past on my Treo phone
I had a vzwmail.net account and used that to send my mail out.
On my blackberry i had no problems, however on the iphone i cannot send mail.
My collegue who has att iphone has to use a att smtp server for his outgoing which works fine.
I tried the smtp.vzwmail.net with my [email protected] but this no longer seems to be working.
I was told to try hostname: outgoing.verizon.net with port 587
however then it asks me for a usename /password.
I have tried my cell number as username, also my Myverizon username and password , all which fail.
How can i resolve this and be able to send mail.
Thanks
Brian

Hello Brian,
Please visit our Verizon Wireless forum for your iPhone support question at http://community.vzw.com/. You may find answers to your questions on existing posts or one of our Wireless agents can help you further.
Thank you
Mike_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms of Service, or your Customer Agreement Terms and Conditions or Plan.

Smtp-server (outgoing mail) problem on MAIL

Time Warner/road runner technician cannot figure out m youtgoing (smtp) email connection. No way of authenticating the smtp-server.nyc.rr.com. The Apple=software on my new Mac mini is too advanced for TW help site. They told me to solve "smtp-server problem" though MAC mini help site.
How can I get the smtp server to work so that I can send out my emails on my mac-MAIL program
Irene Schmied

what is the smtp server info they have told you to use?
in Mail>preferences>accounts, make sure your TW account is selected in the left hand side of the window, then go to the Account Information tab, then go to the Outgoing Mail Server (SMTP) option at the bottom of that window, click on it, and go to Edit Server List, what is showing as server name? an if you click on Advanced, what is the server port, is SSL checked, and is authentication set to password, and if so do you have the user name and password entered?
let me know

Roadrunner outgoing mail problem

Since my comcast account was changed to a Roadrunner account, I have had problems with my outgoing mail on my powerbook. I have no problem while at home hooked up to my RR cable. But when I travel and am on the hotel internet access, I can receive with no problem but cannot send via RR using Mail on my MacOS system. I must always go to the web based RR acount or use my seldom used .Mac account. Any ideas why I can't send email out. I am using smtp-server.tx.rr.com; port 25 no authentication, unchecked SSL.

You can try changing the Server Port from 25 to 587 for RR's SMTP's server when traveling and not connected to the internet via RR and if this doesn't work, you need to check with the hotel's front desk or with the hotel's internet service provider for their required settings when using an SMTP server that is outside of their network.
Since hotels have business and other types of travelers that take a notebook along and need access to their email accounts including sending messages with an email client such as Mail that requires using an SMTP server, certainly the hotel and/or the hotel's ISP is aware of and takes account for this but maybe not.
I don't travel as much as I once did but in my experience with some recent travel staying at a hotel with Ethernet internet access only in the room and wireless network access in the lobby area, after I logged in to the hotel's website that is provided when first connected and launching a browser, the hotel provides a password or passkey when checking in for gaining internet access via their network and internet access provider and after entering the required password, I was able to send messages with .Mac's SMTP server using Mail which is authenticated separately but I use 587 for the Server Port.
RR does not have or support an authenticated SMTP server so using 587 for the server port may work and if not, you must check with the hotel's front desk or with their internet service provider that should include technical support for their required settings.

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Hi,
Gmail and Yahoo mail works great; however, I was having trouble with a custom email setup. The problem is with the outgoing email and not the incoming email. I set up an IMAP connection for incoming and it syncs very well. When I try the outgoing, it is unable to send email and there is no error message that could tell me what went wrong.
Settings used for IMAP (and it works):
Server: [connect.wayne.edu]
Port: [993]
Username: [myusername]
Password: [mypassword]
[select] Use secure connection
[unselect] Verify certificate
Settings for outgoing mail that does NOT work:
SMTP server: [connect.wayne.edu]
Port: [587]
Username: [myusername]
Password: [mypassword]
[select] Use secure connection
[unselect] Verify certificate
The same mail server and port settings works on a co-worker's Droid, which is running perhaps older version of software that allows you to select security option: [TLS] . I think the problem in Droid2 outgoing is this security option.
When I downloaded the "TouchDown" for DROID2 trial version of App (by NitroDesk), the outgoing email works without any trouble. However, I want my fix the email software that came with Droid2.
Regards,
Nadeem

when "TouchDown" would not work i kept looking and solved my problem from the links on this page from motorola. My problem was cox.net smtp. works great now after i found the settings for secure email..
https://motorola-global-portal.custhelp.com/app/answers/list/session/L2F2LzEvc2lkL2JYejkzNzhr/kw/email%20server%20setting/p/30%2C6720%2C7499#s=eyJzZiI6eyIxMzg4NTgiOnsiZmlsdGVycyI6eyJub190cnVuY2F0ZSI6MCwicGFnZSI6MSwic2VhcmNoVHlwZSI6eyJmaWx0ZXJzIjp7ImRhdGEiOjV9fSwia2V5d29yZCI6eyJmaWx0ZXJzIjp7ImRhdGEiOiJlbWFpbCBzZXJ2ZXIgc2V0dGluZyJ9fSwicCI6eyJmaWx0ZXJzIjp7ImRhdGEiOnsiMCI6WyIzMCIsIjY3MjAiLCI3NDk5Il19fX0sImMiOnsiZmlsdGVycyI6eyJkYXRhIjp7IjAiOm51bGx9fX19fX0sImMiOjh9

Outgoing Mail Problem with Verizon DSL

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What does “is not working” mean? What’s the problem exactly?
If you cannot send with the outgoing (SMTP) server provided by your ISP, the problem could be that you’re telling Mail to authenticate, but the outgoing server doesn’t actually require authentication because it can determine who you are by other means.

.Mac Mail incompatible with Firefox? Also, outgoing mail problems in Mail.

I run Firefox on my Apple as well as on the PC I have to use for work. When I visit my dotmac account and go to my mail, in Firefox on either of these computers, I can read e-mail but cannot respond or compose a new message. When I try to do either of those things, I just get a big empty, blank box that won't let me type in it.
I can compose and reply just fine on Safari.
I've been searching the web for discussion on this, but haven't seen any so I'm starting to wonder if it's something I'm doing wrong. My settings haven't changed, the old .mac mail worked just fine.
Any thoughts?
My second problem, which I believe is unrelated as it only started happening recently is my .mac account within the Mail app will not send mail. I recently had my system crash and had to erase the hard drive and re-install the OS. I saved my data with the Firewire disk mode and my iMac. But ever since, my .mac e-mail refuses to send mail. The User name and password are correct, the outgoing mail server is just like it always was. It tries to send the message then tells me the message can't be sent with the server smtp.mac.com

Try this-
Find Firefox preferences, and be sure that popups are not being blocked.
Not sure about that, but it sounds like popup problems.
In Apple Mail, try entering the smtp server for your ISP (comcast? roadRunner?) some ISP's force you to use their mail servers. (don' tchange anything about POP, just change smtp.mac....to smtp.[ISP's_servers]
Your password may need to be adjusted.
I know you say "like it always was", but something might have changed during your hard drive erasure.

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I cant get my outgoing mail to send from my webmail account.
Have tried smtp.xxxmydomainxx.com smtp.xxxmydomainxx and smtp.fasthosts.co.uk
Each time I get error message saying ' server rejected recipients address'
I 've also tried port 25 as well as 2 others the hosting provider has suggested. No luck.
Any suggestions?

Unless the SMTP server for the account is authenticated, you will have problems sending with the account.
Is the SMTP server for this account authenticated?
If not, in the U.S. AT&T's SMTP server to be used when connected to AT&T's cellular network is included as an SMTP server to choose from and use with an email account. The same may be included for your carrier in the UK.
If so, this should work for sending messages with the account when connected to the cellular network, but may not work when connected to an available wi-fi network.
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This restriction imposed by internet service providers is part of an overall effort to prevent spam emanating from the ISP's domain. You can thank low-life spammers for this. The same would apply when accessing an email account that does not have an authenticated server with an email client on a laptop.

Screwy outgoing mail problem

Sometimes the icon of my outgoing mail just keeps going round and around and it doesn't allow messages to be sent. I've had to shut down the mail program and then start again. Any idea why?

Hello ark:
I had a slow mail problem myself. I addressed it by using OpenDNS (free version):
http://www.opendns.com/start/
Barry

Nokia E63 Video Playback Problem

I have loads of videos on my Nokia E63, but I am not satisfied with their quality. Actually I have seen how mp4 quality works superb on cell phones, but the issue with me is that they are too laggy on my phone!
I put a video on my cell phone, it's in mp4 format and the resolution is 320x240. But as soon as I start playing the video, it works absolutely fine, until it's gone through 5-6 seconds of playback, when the lag starts and this gradually keeps on happening after every 5-secong play!
Later, I re-converted the PC video and chose the same mp4 format, but the resolution this time was 176x144(QCIF). I then play the video on my cell phone. There's absolutely no lag, but the quality is poor and the appearance is blurry!
I thought that there might be a problem with the video converter I was using. But the same thing kept on happening with 5-6 other different video converters which I used.
I really need some help at this because I can't let go mp4 and try a different format. I mean, 3gp's good but not so much when it comes to it's audio. I just want to know how I can get rid of this lagging issue and play mp4 320x240 videos on my phone PERFECTLY.
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Try lower bitrates, eg. 750kbps video, 96kbps audio. You could also match framerate of source file if you haven't already. Some general info here: /discussions/board/message?board.id=imaging&thread.id=4961

Nokia E63 outgoing mail problem

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